Big Stone Gap • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Big Stone Gap • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Big Stone Gap • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Big Stone Gap • 50 milesRemote · Hybrid · Onsite · Field · All Environments
238 customer experience manager jobs at 123 companies in Big Stone Gap, VA
3w
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Customer Experience Lead - Full Time
Kingsport, Tennessee, United States
$13/hr OnsitePart Time
Customer-service focused retail leader who can coach associates, manage front-end operations, troubleshoot transactions, and work nights/weekends/holidays; 1+ years retail experience preferred.
5d
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Full Time Customer Experience Coordinator
Bristol, Tennessee, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, strong communication and organization, multitasking, merchandising knowledge, ability to train others, 1 year retail experience, and 6 months leadership experience.
POS
4w
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Patient Dining Experience Manager
Bristol, Tennessee, United States
$51k-$52k/yr OnsiteFull Time
2+ YOEHS diploma/GED required (4-year degree preferred). 2+ years service-oriented operations or customer service training; hospitality/healthcare experience preferred. Proficient with Microsoft Office; strong coaching and organizational skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1d
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Customer Service Solutions Manager
Ashland City or Johnson City
HybridFull Time
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, SMS, AI, chatbots
2mo
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Customer Accounts Manager
Abingdon, Virginia, United States
$15-$16/hr OnsiteFull Time
Valid state driver's license and satisfactory MVR, DOT certification where required, ability to lift up to 50 lbs (300 lbs with dolly), proficiency with computers, strong communication and leadership; two years college or two years management experience preferred.
3d
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Customer Service Representative
Elizabethton, Tennessee, United States
$17/hr OnsiteFull Time
High school diploma or equivalent, typing and computer proficiency, and strong communication skills required. Customer service, call center, data entry, or warehouse management system experience preferred.
Skype, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Warehouse Management Systems
3mo
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Customer Service Representative
Grayson, Kentucky, United States
$10-$25/hr OnsiteFull Time
2+ YOECustomer service experience; insurance license per state; 2+ years commercial lines account management; Bachelor’s degree or equivalent; strong communication and math skills.
Agency Management System, Rating Tools, Carrier Website Navigation
6d
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Supervisor, Customer Service
Greeneville, Tennessee, United States
$54k/yr OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma or GED required; 3+ years customer service experience and at least 1 year in supervision required. Requires AS400, Salesforce, Microsoft O365, and web conferencing proficiency.
AS400, Salesforce, Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Zoom, Webex
1w
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Customer Retention Specialist - State Farm Agent Team Member
Kingsport, Tennessee, United States
$13-$16/hr OnsiteFull Time
Strong interpersonal, communication, listening, and problem-solving skills; detail-oriented customer focus; customer service or account management experience preferred; ability to obtain applicable state insurance licenses.
3mo
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Lead Customer Service Associate
Freeburn, Kentucky, United States
OnsiteFull Time
1+ YOELeadership experience, retail background, strong communication and customer service skills; valid state driver's license with insured vehicle; knowledge of food handling and safety; follow company policies.
1w
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Assistant Manager
Greeneville, Tennessee, United States
OnsiteFull Time
0.5+ YOE0.5+ MgmtHigh school diploma or equivalent, six months of supervisory or management experience in high-volume restaurant or retail, Microsoft Office familiarity, customer service, communication, decision-making, and physical ability to lift up to 75 pounds.
Microsoft Word, Microsoft Excel
1w
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Project Manager
Johnson City, Tennessee, United States
RemoteFull Time
4+ YOEBachelor's degree and 4–5 years of central laboratory project management experience, or associate degree with 6+ years. Requires strong organization, communication, critical thinking, customer service, and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Salesforce, Microsoft Visio
3mo
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Shift Manager
Bristol, Tennessee, United States
$7-$18/hr OnsiteFull Time
1+ YOE1+ year experience as foodservice or retail supervisor/manager; must be 18+; pass a background check; English language proficiency.
1mo
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Dairy Manager
Kingsport, Tennessee, United States
OnsiteFull Time
Manage dairy department operations in a grocery store; oversee staff, inventory, and product quality. Retail supervisory experience preferred.
4w
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General Manager
Bristol, Virginia, United States
OnsiteFull Time
5+ YOECollege degree and 5+ years hotel operations experience, strong communication, budgeting and NOI management, HR and accounting duties, revenue and marketing involvement, construction familiarity preferred.
3mo
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Manager - 2907
Coeburn, Virginia, United States
OnsiteFull Time
2+ YOERestaurant Manager with at least 2 years of management experience; able to lead and train staff; manage shifts; ensure quality, safety, and customer service.
4w
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Assistant Park Manager
Johnson City or Dalton
$20-$23/hr OnsiteFull Time
Minimum age 18, leadership or customer-facing experience, ability to supervise staff, flexible schedule including evenings/weekends/holidays, reliable transportation, calm under pressure.
2mo
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Manager, Consumer Call Center (8a-5p) Administrative -Bristol, TN
Bristol or Johnson City
OnsiteFull Time
4+ YOE4+ years call center experience with management preferred; strong communication, customer service, CRM and phone system knowledge; familiarity with HIPAA; bachelor's degree preferred.
CRM, phone system
3w
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Produce and Floral Manager
Johnson City, Tennessee, United States
OnsiteFull Time
3+ YOE3 years management experience in retail/restaurant/hospitality, ability to read planograms, Microsoft Office proficiency, must be at least 18 years old.
Microsoft Office
2mo
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Community Manager
Johnson City, Tennessee, United States
OnsiteFull Time
2+ YOE2+ years multifamily property management experience, budget/collections proficiency, leadership and customer-service skills, Microsoft Office proficiency; Entrata experience preferred.
Microsoft Office, Entrata
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