570 customer experience manager jobs at 265 companies in Black Mountain, NC
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Customer Experience Associate
Charlotte or Columbia or Greenville or Asheville or Spartanburg
OnsiteFull Time
Renewal by Andersen of the Carolinas: Residential window and door replacement and installation services.
2+ YOEAssociate degree or equivalent experience, 2–3 years of customer care or management experience, advanced Outlook and Microsoft Excel skills, and experience with ZenBooker and Salesforce.
Microsoft Outlook, Microsoft Excel, ZenBooker, Salesforce, customer relationship management (CRM) systems
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication and organizational skills, multitasking in fast-paced settings, availability for nights/weekends/holidays.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOECustomer service experience, leadership and coaching ability, communication and problem-solving skills, organization, flexibility, and availability for nights, weekends, and holidays; retail experience preferred.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience. Must be flexible for nights and weekends, communicate well, multitask, train others, and understand merchandising techniques.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOERequires 3 years driving experience, valid non-CDL Class C license, 1+ year customer service or related experience, communication skills, travel to client sites, food and beverage knowledge, and ability to lift 50 pounds.
A. O. SmithNYSE: AOS: Manufactures residential and commercial water heaters and boilers.
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Strong leadership, multi-tasking, organizational skills; customer service and supervisory experience; automotive quality knowledge; understanding of measurement units and tolerancing; proficient in MS Word, Excel, PowerPoint and email.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Email (MS Outlook)
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
1+ YOERequires one year of leadership experience, sales or customer service experience, teamwork, and flexible availability including holidays, nights, and weekends. Consumer electronics experience preferred.
130 Customer Service Manager (Arden, NC, US, 28704)
Arden, North Carolina, United States
OnsiteFull Time
Ingles MarketsNASDAQ: IMKTA: Operates a regional chain of supermarkets and fuel centers.
Strong interpersonal and communication skills to deliver exceptional customer service, maintain productivity, follow safety and sanitation procedures; related experience preferred; must be available nights, weekends, and seven days a week.
Davis Insurance Associates: Local independent agency providing customized personal and business insurance.
2+ YOEState-required insurance license, 2+ years of commercial lines insurance account management experience, and a bachelor's degree or comparable experience. Requires insurance knowledge, communication, math, organization, and computer skills.
Forward AirNASDAQ: FWRD: Provides expedited ground transportation and logistics across North America.
3+ YOE1+ MgmtHigh school diploma or GED required; 3+ years customer service experience and at least 1 year in supervision required. Requires AS400, Salesforce, Microsoft O365, and web conferencing proficiency.
AS400, Salesforce, Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Zoom, Webex
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Customer service, retail, sales, or cashiering experience is beneficial. Requires communication, quick-paced teamwork, willingness to learn, and ability to lead shifts and supervise entry-level employees.
Insurance Doctor Agency of North Carolina: An independent insurance agency providing personal lines insurance and client-focused service.
2+ YOEState insurance license, 2+ years personal lines experience, strong communication, math, and technical skills, Bachelor’s degree or comparable experience, proficiency with agency management systems.
North American Rescue: Manufacturer of tactical emergency medical and trauma equipment.
5+ YOE4+ MgmtBachelor's degree required; 5-10 years in customer service/marketing/sales with minimum 4 years supervisory experience preferred; strong analytical, communication, and process-improvement skills; Microsoft Office proficiency.
Customer Service Representative, Urgent Care Clinic
Pisgah Forest, North Carolina, United States
OnsitePart Time
UNC Health: Provides public healthcare and medical education in North Carolina.
1+ YOEHigh school diploma/GED required; experience in medical office or healthcare preferred; medical terminology training preferred; ability to collect payments, schedule appointments, and enter patient demographics in practice management system.
Aeroflow Health: Supplies insurance-covered medical equipment and personalized health support.
Requires team leadership, customer service, problem-solving, data analysis, task prioritization, professional communication, relationship building, decision-making, and compliance knowledge.
Plasman: Global manufacturer of automotive plastic components and exterior systems.
5+ YOE5+ years account management experience, quality engineering background in automotive, BMW account experience preferred; strong analytical and communication skills; familiarity with Six Sigma, APQP, PPAP, ISO/IATF; post-secondary education preferred.
Six Sigma, APQP, PPAP, ISO/IATF, BMW production system
Ignite Fitness Holdings: Operates a network of Planet Fitness franchised health clubs.
0.5+ YOE0.5+ MgmtHigh school diploma or equivalent, six months of supervisory or management experience in high-volume restaurant or retail, Microsoft Office familiarity, customer service, communication, decision-making, and physical ability to lift up to 75 pounds.