1,169 customer experience manager jobs at 502 companies in Blissfield, MI
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Customer Experience Associate
Canton, Michigan, United States
OnsiteFull Time
Millcraft Paper Company: A paper, packaging, and graphic arts products serving customers and communities for over 100 years.
1+ YOE1–3 years of customer service, sales, or product management experience preferred; ERP and CRM software proficiency, strong communication, problem-solving, multitasking, prioritization, and attention to detail required.
AAA Life Insurance Company: Provides life insurance and annuity products to consumers.
10+ YOE8+ MgmtBachelor's degree and 10+ years in customer experience, digital strategy, product strategy, or related roles; 8+ years of people leadership and cross-functional business and technology initiative experience.
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, office management, accounting, and cash handling experience preferred; strong customer service, communication, organizational, and leadership skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, flexible schedule including nights and weekends, strong communication and merchandising skills.
Doc's Diesel: Sells replacement filters and maintenance parts for diesel trucks.
4+ YOE2+ MgmtRequires 4+ years in direct-to-consumer ecommerce customer experience and 2–3 years managing a team, with KPI analysis, leadership communication, coaching, and training experience.
Richpanel, Gorgias, Zendesk, Intercom, Shopify, Amazon Seller Central, Google Workspace
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least 1 year of retail experience preferred. Requires leadership, customer service, communication, problem-solving, organization, and flexibility for nights, weekends, and holidays.
Global Customer Relationship Center, Digital Experience Manager
Dearborn, Michigan, United States
$116k-$218k/yrHybridFull Time
Ford Motor CompanyNYSE: F: Designs, manufactures, and sells cars, trucks, and SUVs.
5+ YOEBachelor's degree, 5+ years with digital products/channels (chat/messaging), 3+ years in digital channels and customer journey creation; experience defining/launching AI/NLU solutions and working with Salesforce or Microsoft Dynamics preferred.
Salesforce, Microsoft Dynamics, WhatsApp, Apple Messages for Business, RCS
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
DivaDance: Choreography-based dance classes and parties for adults.
Ability to teach choreography, drive sales and retention, work evenings/weekends, use Mindbody and Carmen, manage social media, and build community; customer-facing and sales-focused role.
Fleet Feet: Specialty retailer of running shoes, apparel, and fitness gear.
2+ YOERequires 2–3 years of retail experience in a customer-facing sales setting, demonstrated leadership, coaching and staff development ability, organization, professional communication, and flexible schedule availability.
Customer Experience Supervisor I - Fairlane Town Center
Dearborn, Michigan, United States
$21-$26/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive sales and service, manage scheduling and hiring activities, enforce checkout standards, and meet performance metrics.
Assistant Manager, Guest Experience | Levis Commons
Perrysburg, Ohio, United States
$23-$31/hrOnsiteFull Time
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ Mgmt1+ year people management and leadership experience, variable schedule (including weekends/holidays/overnights), reliable transportation to store, ability to lift up to 30 lbs, strong communication and decision-making skills.
SkySpecs: Automated wind turbine inspections and renewable asset management software.
2+ YOEFour-year degree and 2+ years of customer success experience required. Requires critical thinking, problem-solving, communication, public speaking, conflict resolution, organization, and customer service skills.
Member Experience Assistant Manager - Contact Center
Brighton, Michigan, United States
OnsiteFull Time
Lake Trust Credit Union: Provides banking and lending services as a member-owned cooperative.
1+ YOE1+ MgmtHigh school diploma required, 1-2 years supervisory or coaching experience, strong communication and problem-solving, tech-savvy, ability to maintain confidentiality and adapt to changing priorities.
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yrFieldFull Time
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
2+ YOERequires 2+ years providing service to customers and selling to customers. Bachelor's degree in business, marketing, or transportation preferred, or equivalent experience. Sales, account management, and negotiation skills required.
Customer Relationship Management (CRM), Microsoft Workday
2+ YOERequires 2+ years providing customer service and selling to customers. Sales, account management, and negotiation skills required; bachelor's degree in business, marketing, or transportation preferred.