1,169 customer experience manager jobs at 502 companies in Blissfield, MI

3d
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Customer Experience Associate
Canton, Michigan, United States
OnsiteFull Time
Millcraft Paper Company
Millcraft Paper Company: A paper, packaging, and graphic arts products serving customers and communities for over 100 years.
1+ YOE1–3 years of customer service, sales, or product management experience preferred; ERP and CRM software proficiency, strong communication, problem-solving, multitasking, prioritization, and attention to detail required.
ERP, D365, CRM, Customer Relationship Management
3w
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Sr. Manager, Customer Experience Strategy
Livonia, Michigan, United States
HybridFull Time
AAA Life Insurance Company
AAA Life Insurance Company: Provides life insurance and annuity products to consumers.
10+ YOE8+ MgmtBachelor's degree and 10+ years in customer experience, digital strategy, product strategy, or related roles; 8+ years of people leadership and cross-functional business and technology initiative experience.
Agile
1w
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Experience Manager
Northville, Michigan, United States
$21-$30/hr OnsiteFull Time
Fresh Thyme Market
Fresh Thyme Market: Regional grocery chain providing natural and organic food products.
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, office management, accounting, and cash handling experience preferred; strong customer service, communication, organizational, and leadership skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
1mo
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Customer Experience Coordinator
Jackson, Michigan, United States
$15-$16/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, flexible schedule including nights and weekends, strong communication and merchandising skills.
POS
2w
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Head of Customer Experience
Bryan, Ohio, United States
$65k-$75k/yr HybridFull Time
Doc's Diesel
Doc's Diesel: Sells replacement filters and maintenance parts for diesel trucks.
4+ YOE2+ MgmtRequires 4+ years in direct-to-consumer ecommerce customer experience and 2–3 years managing a team, with KPI analysis, leadership communication, coaching, and training experience.
Richpanel, Gorgias, Zendesk, Intercom, Shopify, Amazon Seller Central, Google Workspace
6d
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Customer Experience Lead - Full Time
Ypsilanti, Michigan, United States
$15/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least 1 year of retail experience preferred. Requires leadership, customer service, communication, problem-solving, organization, and flexibility for nights, weekends, and holidays.
2mo
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Global Customer Relationship Center, Digital Experience Manager
Dearborn, Michigan, United States
$116k-$218k/yr HybridFull Time
Ford Motor Company
Ford Motor CompanyNYSE: F: Designs, manufactures, and sells cars, trucks, and SUVs.
5+ YOEBachelor's degree, 5+ years with digital products/channels (chat/messaging), 3+ years in digital channels and customer journey creation; experience defining/launching AI/NLU solutions and working with Salesforce or Microsoft Dynamics preferred.
Salesforce, Microsoft Dynamics, WhatsApp, Apple Messages for Business, RCS
3w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Community Experience Manager
Toledo, Ohio, United States
$15/hr OnsitePart Time
DivaDance
DivaDance: Choreography-based dance classes and parties for adults.
Ability to teach choreography, drive sales and retention, work evenings/weekends, use Mindbody and Carmen, manage social media, and build community; customer-facing and sales-focused role.
Mindbody, Carmen, Instagram, TikTok, Facebook
3w
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Retail Experience Manager
Toledo, Ohio, United States
OnsiteFull Time
Fleet Feet
Fleet Feet: Specialty retailer of running shoes, apparel, and fitness gear.
2+ YOERequires 2–3 years of retail experience in a customer-facing sales setting, demonstrated leadership, coaching and staff development ability, organization, professional communication, and flexible schedule availability.
1mo
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Customer Experience Supervisor I - Fairlane Town Center
Dearborn, Michigan, United States
$21-$26/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive sales and service, manage scheduling and hiring activities, enforce checkout standards, and meet performance metrics.
Point of Sale, Mobile Point of Sale
1mo
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Assistant Manager, Guest Experience | Levis Commons
Perrysburg, Ohio, United States
$23-$31/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ Mgmt1+ year people management and leadership experience, variable schedule (including weekends/holidays/overnights), reliable transportation to store, ability to lift up to 30 lbs, strong communication and decision-making skills.
1w
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Customer Success Manager
Michigan or United States or Ann Arbor
$78k-$90k/yr RemoteFull Time
SkySpecs
SkySpecs: Automated wind turbine inspections and renewable asset management software.
2+ YOEFour-year degree and 2+ years of customer success experience required. Requires critical thinking, problem-solving, communication, public speaking, conflict resolution, organization, and customer service skills.
Salesforce
4w
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Member Experience Assistant Manager - Contact Center
Brighton, Michigan, United States
OnsiteFull Time
Lake Trust Credit Union
Lake Trust Credit Union: Provides banking and lending services as a member-owned cooperative.
1+ YOE1+ MgmtHigh school diploma required, 1-2 years supervisory or coaching experience, strong communication and problem-solving, tech-savvy, ability to maintain confidentiality and adapt to changing priorities.
4w
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson Matthey
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
3w
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Associate Customer Success Manager (Audit)
Ann Arbor or Eagan
$71k-$131k/yr HybridFull Time
Thomson Reuters
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
2w
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Sr Product Manager, Experience Hub
Dearborn, Michigan, United States
$133k-$251k/yr HybridFull Time
Ford Motor Company
Ford Motor CompanyNYSE: F: Ford manufactures, sells, and services vehicles and mobility solutions.
7+ YOEBachelor's degree or equivalent; 7+ years product management, 3+ years transactional or e-commerce experience, Agile delivery, Jira, analytics, personalization, customer experience platforms, and A/B testing experience.
Jira, Adobe Analytics, Contentsquare, Adobe Target, Adobe Experience Manager (AEM), Salesforce Marketing Cloud, Marketing Cloud Personalization
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
Ryder
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
2+ YOERequires 2+ years providing service to customers and selling to customers. Bachelor's degree in business, marketing, or transportation preferred, or equivalent experience. Sales, account management, and negotiation skills required.
Customer Relationship Management (CRM), Microsoft Workday
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
Ryder
RyderNYSE: R: Provides commercial vehicle leasing, logistics, and supply chain solutions.
2+ YOERequires 2+ years providing customer service and selling to customers. Sales, account management, and negotiation skills required; bachelor's degree in business, marketing, or transportation preferred.
CRM