Faye: Provides a digital-first platform for travel protection and real-time assistance.
Local to Richmond, native English speaker with proven customer service/call center experience; able to work 4:30 PM–1:30 AM EST; strong communication, time management, and tech orientation; travel/medical background a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, handle transactions, and maintain merchandising and safety standards. 1+ year retail experience preferred.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible scheduling including nights and weekends, communication and organizational skills, merchandising knowledge, multitasking, and ability to train others.
Fleet Feet: Specialty retailer of running shoes, apparel, and fitness gear.
1+ YOEMinimum 1 year retail customer-facing experience, leadership and coaching ability, flexible schedule including nights/weekends/holidays, strong customer service and administrative skills.
GenLogs: Provides truck intelligence data through a nationwide sensor network.
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
Cobb Technologies: Provides managed IT services and office technology solutions.
2+ YOERequires 2+ years of business-to-business customer service or account management experience, billing or contract administration experience, strong Microsoft Office and Excel skills, communication, organization, and attention to detail.
Yes Energy: Provides real-time electric power market data and trading analytics.
3+ YOEBachelor's degree or equivalent, 3+ years customer success or account management (SaaS) experience, energy/market experience preferred, strong communication and presentation skills, KPI-driven, willing to travel up to 15%.
Dash In: Operates a chain of convenience stores and gas stations.
1+ MgmtHigh school diploma or GED (or willingness to complete employer-paid GED), 1+ year supervisory/management experience in retail or customer service, POS technology experience, multi-tasking and problem-solving, strong guest-focus; ServSafe a plus.
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
Holiday Barn Pet Resorts: Family-owned pet resort offering boarding, grooming, and training services.
2+ YOE2+ years customer service experience, prior supervisory experience, high school diploma, data entry and Windows proficiency, leadership and communication skills, ability to lift up to 30 lbs and work weekends/holidays.
The Wills Group: Operates a network of convenience stores and fueling stations.
1+ YOE1+ MgmtHigh school diploma or GED (or willingness to complete employer-paid GED), 1+ year supervisory experience in retail/customer service, POS technology experience, strong guest-focus, multitasking, communication, and problem-solving skills.
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEBachelor's degree or military experience and at least 1 year in product management, product design, agile delivery, business analysis, data science, or software engineering.
Capital OneNYSE: COF: Provides credit card, banking, and auto loan services.
1+ YOEBachelor’s degree or military experience and 1+ year in product management, product design, agile delivery, business analysis, data science, or software engineering; agile, digital product, and cross-functional experience preferred.
Portland Sea Dogs: Professional Minor League Baseball team playing in the Eastern League.
Previous leadership in guest services or event operations, strong communication and problem-solving, ability to manage fast-paced event staffing, must be 18+, available for all home games and special events.
Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
AltriaNYSE: MO: Manufacturer and marketer of tobac and nicotine products.
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
Genworth FinancialNYSE: GNW: Provides insurance products for aging care and mortgage protection.
2+ YOE2+ MgmtLeads a team of 12-15 customer service reps; 2+ years leadership; strong communication, data analysis, and process improvement; degree expectations include Bachelor’s or equivalent experience.