3,525 customer experience manager jobs at 1,277 companies in Braselton, GA
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yrHybridFull Time
Landis+GyrSIX Swiss Exchange: LAND: Public Swiss energy-technology provider of smart meters, grid intelligence, and software for electric, gas, and water utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
Permatex: A global multi-industrial manufacturer producing lubricants, cleaning chemicals, and corrosion preventatives.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
Birge & Held: Private multifamily real estate investment, property management, and construction firm serving investors, tenants, and communities nationwide.
3+ YOE3+ years in customer service leadership, property management, or hospitality with direct reports; strong communication; proficient with PM software and CRM.
QXONYSE: QXO: North American distributor and installer of building products.
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Serenity Mental Health Centers: Physician-owned psychiatric practice offering specialized interventional mental health treatments.
1+ YOE1+ year supervising customer service teams, call center experience preferred; strong communication, decision-making, escalation handling, metrics-driven and results-oriented.
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOEHigh school diploma/GED with 1-2 years customer service or sales experience OR bachelor's degree; strong communication, ability to manage multiple priorities, sales focus, and customer-centric mindset.
Applied Technical Services: Provider of technical testing, inspection, calibration, and forensic services.
2+ YOERequires 2–4 years of inside sales or customer service experience, CRM experience, high school diploma or equivalent, strong communication, organization, relationship management, and follow-through skills.
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOERequires a high school diploma/GED and up to 1–2 years of customer service or sales experience, or a bachelor's degree. Must manage priorities, communicate effectively, solve problems, and maintain professionalism under pressure.
Mission Communications: Privately held industrial measurement supplying flow, level, temperature, pressure, telemetry, and SCADA solutions to industrial customers.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; available to work flexible schedule including nights and weekends; strong communication, merchandising, multitasking, and training skills.
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication and multitasking skills, and availability for rotating nights, weekends, and holidays.
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
4+ YOEBachelor's degree or equivalent; 4 years of work experience, including 2 years of online experience. Requires analytics, customer experience, merchandising, project management, communication, and team leadership skills.
Applied Technical Services: Provider of technical testing, inspection, calibration, and forensic services.
2+ YOEHigh school diploma required; 2–4 years of inside sales or customer service experience, CRM experience, strong communication, organization, time management, and relationship-management skills.
Guardian PharmacyNYSE: GRDN: Nationwide network of locally-managed long-term care pharmacies.
1+ YOEBachelor's degree, 1–3 years of administrative or project coordination experience, Microsoft Office proficiency, strong organization and communication skills, and ability to manage multiple priorities.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Salesforce
LifeLine Animal Project: Georgia’s nonprofit animal welfare organization operating public shelters and affordable veterinary services for Atlanta-area people and pets.
1+ YOEProvide excellent customer service, manage visitor flow, supervise front‑of‑house operations, coordinate with departments, pass background check, high school diploma, and 1+ years customer service experience.
Hussmann Corporation: Manufactures and services commercial refrigeration systems.
15+ YOEHigh school diploma, EPA 608 or equivalent, 15+ years refrigeration experience (5+ with CO₂), strong troubleshooting, ability to lift 50 lbs, and capacity to lead and train technicians.