6,014 customer experience manager jobs at 1,846 companies in Georgia
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yrHybridFull Time
Landis+GyrSIX Swiss Exchange: LAND: Public Swiss energy-technology provider of smart meters, grid intelligence, and software for electric, gas, and water utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
Balfour Beatty Communities: U.S. residential real estate investment and management serving military families, students, and multifamily residents.
3+ YOEHigh school diploma or GED, 3+ years of customer service experience, strong communication skills, Microsoft Office experience, and a valid driver's license. Property management or hospitality experience preferred.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
Permatex: A global multi-industrial manufacturer producing lubricants, cleaning chemicals, and corrosion preventatives.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrHybridFull Time
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yrHybridFull Time
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrRemoteFull Time
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
Birge & Held: Private multifamily real estate investment, property management, and construction firm serving investors, tenants, and communities nationwide.
3+ YOE3+ years in customer service leadership, property management, or hospitality with direct reports; strong communication; proficient with PM software and CRM.
Bellamy Strickland Chevrolet Buick GMC: Family-owned Chevrolet, Buick, and GMC dealership serving retail and commercial buyers with sales, service, and collision repair.
Requires strong customer service, communication, organization, time management, computer and CRM skills, outbound calling ability, and multitasking; automotive dealership experience preferred.
QXONYSE: QXO: North American distributor and installer of building products.
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Serenity Mental Health Centers: Physician-owned psychiatric practice offering specialized interventional mental health treatments.
1+ YOE1+ year supervising customer service teams, call center experience preferred; strong communication, decision-making, escalation handling, metrics-driven and results-oriented.
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOEHigh school diploma/GED with 1-2 years customer service or sales experience OR bachelor's degree; strong communication, ability to manage multiple priorities, sales focus, and customer-centric mindset.
Applied Technical Services: Provider of technical testing, inspection, calibration, and forensic services.
2+ YOERequires 2–4 years of inside sales or customer service experience, CRM experience, high school diploma or equivalent, strong communication, organization, relationship management, and follow-through skills.
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOERequires a high school diploma/GED and up to 1–2 years of customer service or sales experience, or a bachelor's degree. Must manage priorities, communicate effectively, solve problems, and maintain professionalism under pressure.
2+ YOEBachelor's degree in business administration, sales, or related field; 2+ years of experience required. Excel, Microsoft Office, SAP, and Salesforce preferred; customer-facing experience preferred.
Microsoft Excel, Microsoft Office, SAP, Salesforce
Customer-service focused retail leader; preferred 1+ years retail experience; strong communication, coaching, organization; flexible to work nights, weekends, and holidays.
Mission Communications: Privately held industrial measurement supplying flow, level, temperature, pressure, telemetry, and SCADA solutions to industrial customers.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams