1,402 customer experience manager jobs at 585 companies in Brownsburg, IN
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Customer Experience Manager
McCordsville, Indiana, United States
$55k-$60k/yrOnsiteFull Time
Birge & Held: A multifamily property management focused on creating exceptional resident experiences and investing in communities.
3+ YOE3+ years customer service leadership or property management experience, high school diploma/GED, strong communication, proficiency with OneSite/Yardi and Microsoft Office, ability to lead teams and improve resident experience.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and availability for flexible shifts.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Customer-service mindset, ability to lead and coach associates, strong communication and problem-solving, flexible to work nights/weekends/holidays; 1+ years retail experience preferred.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and coach associates, strong communication and merchandising skills, available to work nights and weekends.
2+ YOEHigh school diploma, minimum 2 years professional experience, retail/grocery experience preferred. Must handle cash, scheduling, staffing, and customer service; proficient with Microsoft Office; familiarity with Workday or Kronos UKG preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtLead order fulfillment and receiving operations, manage people and store standards, enforce safety and SOPs, and provide coaching and performance feedback; 2+ years related experience and 1+ year leadership experience.
2020 Companies: Provides outsourced sales and marketing services for global brands.
Proven retail sales performance, ability to influence retail leadership, reliable transportation and valid driver’s license, lift 25 lbs, strong customer service and product training skills.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
AAA Hoosier Motor Club: Provides roadside assistance, insurance, and travel planning services.
1+ YOEHigh school diploma/GED; 1 year preferred in inside sales, data management, or customer service; experience with membership data integrity and Connect Suite; strong communication and customer support skills.
Connect Suite, Membership Information Transfer Application (MITA)
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
Airwave: AI-powered field intelligence platform for industrial operations.
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
Rehab Medical: Provider of custom mobility devices and complex rehabilitation technology.
Bachelor’s degree or higher and previous management experience required. Requires problem-solving, team motivation, professional communication, and ability to execute policies and procedures.
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
Lilt: AI-powered enterprise translation and localization software platform.
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
Arbor Homes: Builds and sells affordable new construction residential homes.
2+ YOEHigh school diploma/GED, 2+ years related business or customer service experience, valid driver's license and good driving record, intermediate to advanced Microsoft Word and Excel skills, knowledge of residential construction, strong communication and organizational skills.
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yrRemoteFull Time
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
BeneSys: Provides third-party administration for multi-employer benefit plans.
1+ YOEBachelor's degree required,1+ years customer relations or SaaS experience preferred,proficient with Microsoft Word/Excel/PowerPoint,strong communication and organization,occasional travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Niemann Foods: Operates employee-owned grocery, pharmacy, hardware, and convenience stores.
0.5+ YOEHigh school diploma/GED, minimum 6 months retail experience, knowledge of retail computer systems; basic math and communication skills; ability to lift up to 50 lbs and perform physical tasks.