3,416 customer experience manager jobs at 1,104 companies in Indiana
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Customer Experience Manager
Noblesville, Indiana, United States
$49k-$61k/yr OnsiteFull Time
3+ YOERequires a high school diploma or GED, 3+ years in customer service leadership, property management, assistant management, or hospitality with direct reports, plus property software, Microsoft Office, and CRM proficiency.
Onesite, Yardi, Microsoft Office, Customer Relationship Management (CRM)
3d
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Customer Experience Manager
Logansport, Indiana, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible scheduling.
2mo
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Full-Time Customer Experience Manager
Fort Wayne, Indiana, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; strong communication, merchandising knowledge, multitasking, and ability to train and mentor front-end associates.
POS
1w
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Customer Experience Representative
Fort Wayne, Indiana, United States
OnsiteFull Time
Bachelor's or associate degree preferred, or equivalent experience. Requires strong communication, accuracy, organization, problem-solving, customer focus, and ability to manage priorities; ERP and Microsoft Office familiarity preferred.
QAD ERP, Salesforce, Microsoft Office
1mo
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Experience Manager
Terre Haute, Indiana, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required; grocery retail, accounting, cash handling, MS Office, leadership, communication, and organizational skills preferred or required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
1mo
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Customer Experience Lead - Full Time
Lafayette, Indiana, United States
$13/hr OnsitePart Time
Customer-service mindset, ability to lead and coach associates, strong communication and problem-solving, flexible to work nights/weekends/holidays; 1+ years retail experience preferred.
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Associate, Customer Experience
Indianapolis, Indiana, United States
$22-$26/hr HybridFull Time
2+ YOEHigh school diploma, 2+ years of related call-center customer service experience, Microsoft Office, CRM and order management proficiency, flexible availability, and ability to move furniture up to 75 pounds.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM, NetSuite, Gladly, POS
1w
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Customer Experience Leader
Nashville or Indianapolis
$118k-$131k/yr HybridFull Time
5+ YOERequires 5–8 years in customer experience or CX program management, cross-functional program leadership, VOC platform and survey experience, data storytelling, journey mapping, and executive communication. Bachelor's degree preferred.
Medallia, Qualtrics, Salesforce Service Cloud, Power BI, Tableau, Salesforce, Microsoft Viva Engage, CRM, BI tools, NPS, CES, VOC
3d
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Customer Experience - Executive Customer Success Manager
Florida or Texas or Georgia or United States or Alabama or Colorado or Arizona or Indiana or Missouri
$125k/yr RemoteFull Time
7+ YOERequires 7–10+ years in customer success, account management, or strategic consulting; executive enterprise relationship ownership; multimillion-dollar ARR account experience; customer success platform experience; and strong communication and problem-solving skills.
2w
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
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Customer Experience Advisor
Indianapolis, Indiana, United States
$60k-$65k/yr OnsiteFull Time
3+ YOEBachelor's degree preferred; 3-5 years in print, manufacturing, marketing services, logistics, account management, or related fields; strong analytical, financial, and problem-solving skills; cross-functional influence and prioritization abilities.
ERP, CRM, MIS
1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
6d
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Sr. Manager, Commercial Operations & Customer Experience
Lafayette or Chandler or Pittsburgh or Indianapolis
OnsiteFull Time
10+ YOE10+ years in commercial leadership, sales, business development, or strategy in manufacturing; bachelor's degree; government or defense contract experience; pricing and negotiation expertise; team leadership; occasional travel.
1mo
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$70k/yr OnsiteFull Time
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
3d
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Client Experience Manager, Pharmacy Benefits Management
Minnesota or Arkansas or Idaho or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or New Mexico or Michigan or California or Maine or North Dakota or Kansas or Indiana or New Jersey or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$47k-$122k/yr RemoteFull Time
5+ YOERequires 5+ years in pharmacy, pharmacy benefits management, or insurance; high school diploma/GED; travel up to 25%; certified pharmacy technician, Salesforce, and bachelor's degree preferred.
Salesforce
1mo
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
1mo
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Customer Project Manager
Fort Wayne, Indiana, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years aircraft maintenance experience and 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/Transport Canada regulations; strong communication, planning, and computer skills.
3mo
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Customer Success Manager
Madison, Indiana, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree in engineering, marketing, or related field; 10+ years of professional customer service experience and 5+ years in management; travel up to 25%.
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