3,351 customer experience manager jobs at 1,091 companies in Camden, NJ

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Customer Experience Manager
Toms River, New Jersey, United States
$19/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
3w
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
Merola Tile
Merola Tile: Wholesale distributor of decorative ceramic and porcelain tiles.
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
2mo
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Assistant Customer Experience Manager
Mount Joy, Pennsylvania, United States
OnsiteFull Time
Weis Markets
Weis MarketsNYSE: WMK: Operates retail grocery stores and pharmacies in the United States.
Experience in front-end operations, supervising customer service staff, cash handling, scheduling, and compliance.
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
NerdsToGo Swarthmore
NerdsToGo Swarthmore: Provides professional IT support and computer repair services.
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
NerdsToGo
NerdsToGo: Provides professional IT support and computer repair services.
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
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Retail Customer Experience Manager
Trenton, New Jersey, United States
$17-$23/hr OnsiteFull Time
Michaels
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching skills, and ability to stand, move, lift 25–50 pounds, climb ladders, and work nights, weekends, and early mornings.
POS, Self-Checkout, BOPIS, MCC/Extend
3w
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Customer Experience Coordinator
Deptford, New Jersey, United States
$17-$17/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtOversee front-end associates, deliver excellent customer service, train and mentor staff, manage POS/register coverage, and meet store operational and shrink goals; requires 1 year retail and 6 months leadership experience.
POS
3w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
Lincoln Financial
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
4w
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Customer Experience Lead - Full Time
Exton, Pennsylvania, United States
$16/hr OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Customer-service focused retail leader who can supervise front-end operations, coach associates, manage transactions, and maintain merchandising standards.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Experience Manager
Collegeville, Pennsylvania, United States
OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology or cosmetology management license where required, proficiency with POS and Microsoft Office, leadership and financial management skills.
Point of Sale system, Microsoft Office, Apple devices
1mo
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Customer Experience Supervisor
Hatfield, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
Bucks County Estate Traders
Bucks County Estate Traders: Sells curated vintage furniture, antiques, and fine art.
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Google Sheets, Shopify, CRM
1mo
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Customer Experience Coordinator - Northern Liberties, PA
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, multitasking, empathy, and ability to work nights/weekends/holidays in a fast-paced ER environment.
1mo
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban Outfitters
Urban OutfittersNASDAQ: URBN: Retailer of apparel, accessories, and home goods.
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Qualtrics, SPSS, SAS
1mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
3w
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
15+ YOE15+ years experience in customer experience/product/marketing leadership, people management, commercial acumen, cross-functional collaboration, budget ownership; bachelor's degree required; master's preferred.
1w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
NRG Energy
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
1mo
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Customer Experience Supervisor I - Ocean County Mall
Toms River, New Jersey, United States
$23-$29/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Leading retail associates, coaching customer service and checkout processes, managing schedules and hiring coordination, and achieving sales, productivity, and customer service targets.
Point of Sale, Mobile Point of Sale, Satellite Registers, Expeditor stations, iCAP (Credit) program
1mo
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Product Manager, Card Customer Experience
Wilmington or New York City
$123k-$201k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years product management experience; advanced product lifecycle, design, and data analytics knowledge; experience leading end-to-end product work, partnering with UX/research, authoring requirements and user stories, and working in Agile.
Agile
2mo
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Vice President, Customer Success & Experience
Trevose, Pennsylvania, United States
$170k-$175k/yr HybridFull Time
Advertising Specialty Institute
Advertising Specialty Institute: Provides technology and media services for promotional products industry.
10+ YOE5+ MgmtBachelor's degree required (MBA preferred); 10+ years in customer success/retention/account management; 5+ years leading teams; experience reducing churn and driving adoption in recurring revenue models; data-driven and cross-functional collaborator.

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