2,158 customer experience manager jobs at 684 companies in Toms River, NJ
2d
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Customer Experience Manager
Linden, New Jersey, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
1mo
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
1mo
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Senior Customer Experience Manager
Eatontown, New Jersey, United States
$75k-$85k/yr RemoteFull Time
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
1mo
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Customer Experience Coordinator
Deptford, New Jersey, United States
$17-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, deliver excellent customer service, train and mentor staff, manage POS/register coverage, and meet store operational and shrink goals; requires 1 year retail and 6 months leadership experience.
POS
2d
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Customer Experience Consultant
New Jersey or Ohio or Illinois or Florida or Chicago or Columbus or South Brunswick Township or Orlando
$104k-$157k/yr HybridFull Time
Bachelor's degree required; operations, supply chain, business, analytics, or related study preferred. Requires customer-facing operations, escalation management, service recovery, reporting, metrics, communication, and problem-solving experience.
1w
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Digital Experience Manager
Austin or Somerset
$95k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5–10 years in digital experience, product marketing, customer experience, or related fields; matrixed collaboration, analytics, project management, and cross-functional influence.
SaaS
3w
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Customer Experience Lead - Full Time
Brick, New Jersey, United States
$17/hr OnsitePart Time
1+ YOEOne or more years of retail experience preferred; requires customer service, leadership, communication, problem-solving, organization, flexibility, and attention to detail.
6d
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Agent Experience Manager
Haddon Township or Moorestown
$28-$31/hr OnsiteFull Time
2+ YOERequires 2+ years in customer service, training, office management, hospitality, or operations; strong communication, organization, problem-solving, creative writing, and relationship-management skills.
Zendesk, Salesforce, Confluence
6d
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Customer Experience Supervisor I - Cherry Hill Mall
Cherry Hill, New Jersey, United States
$23-$29/hr OnsiteFull Time
Requires customer service and retail sales expertise, cashier coaching, staff scheduling, training coordination, problem resolution, performance management, and leadership skills.
Point of Sale, Mobile Point of Sale, Satellite Registers
2w
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Customer Experience Coordinator (Full-Time) - New Dorp/Staten Island, NY
Staten Island, New York, United States
$20-$30/hr OnsiteFull Time
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and availability for rotating nights, weekends, and holidays.
practice management software
2mo
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Vice President, Customer Success & Experience
Trevose, Pennsylvania, United States
$170k-$175k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required (MBA preferred); 10+ years in customer success/retention/account management; 5+ years leading teams; experience reducing churn and driving adoption in recurring revenue models; data-driven and cross-functional collaborator.
1mo
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Product Programs Experience Manager
Westfield, New Jersey, United States
$58k-$60k/yr HybridFull Time
4+ YOE4+ years customer service/volunteer/program management experience; Bachelor’s degree or equivalent experience; experience with training, case management, and volunteer engagement; valid driver’s license and ability to lift 30 lbs.
Salesforce, Smart Cookie, Digital Cookie, M2, Rallyhood, gsConnect, Chatter
2w
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Patient Experience Manager 2
Edison or North Bergen
$85k-$92k/yr OnsiteFull Time
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvement within a complex healthcare environment.
3mo
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Customer Service Manager
Englishtown, New Jersey, United States
$20-$21/hr OnsiteFull Time
Excellent customer service, basic computer skills, trustworthy with references, friendly, and desire to learn; front-end retail management experience preferred.
2w
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Manager - Customer Service
Atlantic City, New Jersey, United States
RemoteFull Time
5+ YOE5+ MgmtRequires 5+ years managing and leading large teams, customer service or sportsbook experience, people development, performance analytics, flexible scheduling, and a bachelor's degree.
2w
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS
2w
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Senior Manager, Customer Success
Holmdel, New Jersey, United States
$120k-$140k/yr HybridFull Time
iCIMS: An enterprise hiring platform providing AI-powered talent acquisition technology and connected hiring experiences.
7+ YOE1+ MgmtBachelor's degree or equivalent experience; 7–11+ years in customer success or related SaaS functions, including 1+ year of senior manager leadership experience and people management.
AI
2mo
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CRM Manager, Omnichannel Customer Experience (OCX)
Princeton or California or North Carolina or Mississauga
$125k-$167k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years relevant experience (pharma/biotech preferred), CRM experience (Salesforce/Veeva preferred), strong MS Office skills, analytic/problem-solving, training and presentation experience, ability to travel.
MS Office Suite, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Salesforce, Veeva CRM
2w
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Customer Service Manager (Trainee)
Staten Island, New York, United States
$65k-$97k/yr OnsiteFull Time
1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery, strong communication and management skills, customer service expertise, and flexible availability including weekends and holidays.
2mo
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Resident Experience Manager - The Meadows Graduate Housing
Princeton, New Jersey, United States
$48k/yr OnsiteFull Time
2+ YOE2+ Mgmt2 years leadership experience in student or multi-family housing; bachelor’s degree preferred; skills in leasing, marketing, customer service, facility management, budgeting, supervision, and strong communication.
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