1,720 customer experience manager jobs at 721 companies in Carrboro, NC
1w
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Customer Experience Manager
Morrisville, North Carolina, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends.
cash register, email
1w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
2mo
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Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yr RemoteFull Time
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
3w
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Customer Experience Specialist
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1–3 years customer service or property management experience; high school diploma required; strong communication, time management, and technology skills; CRM and work-order system experience preferred.
Prism, Salesforce, Wix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Experience Coordinator
Durham, North Carolina, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, manage front-of-store operations, handle POS and customer issues, flexible availability including nights and weekends.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Lead - Full Time
Holly Springs, North Carolina, United States
$14/hr OnsitePart Time
Lead and coach front-end associates, manage checkout and store operations, strong customer service, communication, problem-solving, and flexibility to work nights/weekends/holidays.
1w
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Customer Experience Office Manager
Fuquay-Varina, North Carolina, United States
$50k-$60k/yr OnsiteFull Time
Customer-focused office manager for scheduling, customer service, and operations; valid driver’s license and U.S. citizenship required; paid training; no experience required though 3+ years preferred for some candidates.
Salesforce, QuickBooks
3mo
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Retail Experience Manager
Raleigh, North Carolina, United States
$38k-$40k/yr OnsiteFull Time
Experience managing retail store operations; strong customer service, communication, and problem solving; flexible hours including weekends and holidays; basic math and computer skills; prior retail or office management experience preferred.
POS, Inventory management, Microsoft Excel, Microsoft Office, Point of Sale
2w
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Visitor Experience Manager
Durham, North Carolina, United States
$60k-$65k/yr OnsiteFull Time
3+ YOEHigh school diploma, minimum 3 years supervising or leading teams in visitor services/hospitality/customer service, valid NC driver’s license, ability to lift up to 50 lbs, strong oral communication and computer skills, availability Tue–Sat with occasional nights/weekends.
Microsoft Office, Microsoft Outlook, Dropbox, Asana
2mo
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Customer Success Manager
Cary, North Carolina, United States
HybridFull Time
Proven customer success or account management experience, ability to manage multiple customers, strong commercial awareness, data-driven insight, excellent communication, and comfort with CRM and Microsoft Office.
Microsoft Office
3w
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Customer Program Manager
Research Triangle Park, North Carolina, United States
$128k-$168k/yr HybridFull Time
8+ YOELead complex customer-facing programs, manage scope/schedule/budget/risks, apply delivery methods and AI responsibly, and present to executives; PMP required and degree or equivalent experience.
Agile, Waterfall, Scrum, ITIL, AI
5d
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Customer Service Manager
Raleigh, North Carolina, United States
$70k-$85k/yr FieldFull Time
3+ YOE3+ MgmtRequires 3+ years of customer service and supervisory or management experience, strong coaching and problem-solving skills, CRM and reporting-tool familiarity, and willingness to travel for site visits.
HubSpot, Soft-Pak, Tower, TRUX, Salesforce, CRM
1w
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Senior Manager, Customer Success
Raleigh or Norwalk or Canada or United States
$150k-$175k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
Salesforce
1mo
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Senior Manager, Customer Success
Raleigh, North Carolina, United States
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in account management/customer success/sales in SaaS or hardware, 3+ years managing CSMs, experience with enterprise/mid-market accounts, strong cross-functional leadership, executive communication, and willingness to travel ~25%.
CRM, TeamTranslate™
1mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
2mo
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Customer Success Manager, Enterprise
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada
$80k-$128k/yr HybridFull Time
3+ YOE3+ years customer success/account/relationship management; BA/BS; experience with REST APIs, low-code/no-code platforms; familiarity with Salesforce, Gainsight, Service Cloud, Jira; strong communication, analytical, and portfolio management skills.
Salesforce, Gainsight, Service Cloud, Jira, REST APIs, NetSuite, QuickBooks Online, QuickBooks Enterprise, Sage 300 CRE, Intacct, Viewpoint Vista, Viewpoint Spectrum, Power BI, Sigma
3w
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
3d
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CUSTOMER SERVICE MANAGER
Garner or Raleigh
FieldFull Time
1+ YOERequires 3 years driving experience, valid non-CDL Class C license, customer service or related experience, communication skills, travel to client sites, and ability to lift 50 pounds. Bachelor's degree preferred.
PeopleHub
1mo
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Guest Experience Assistant General Manager
Concord or Graham
$25-$30/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or GED; 3+ years operations/customer service/retail experience and 2+ years leadership; ability to work varied schedule including nights and overnights; background check and drug screen required.
POS
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