283 customer experience manager jobs at 139 companies in Cascade, IA
3w
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Customer Experience Lead - Full Time
Cedar Rapids, Iowa, United States
$16/hr OnsiteFull Time
Provide excellent customer service, lead front-end operations, direct associates, handle transactions, and maintain merchandising; 1+ years retail experience preferred.
2mo
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Customer Experience Coordinator- New Store- Marshalls
Dubuque, Iowa, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtFront-end supervisory role requiring 1 year retail and 6 months leadership experience, strong customer service and merchandising skills, ability to train associates, flexible availability including nights and weekends.
POS
4w
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Assistant Store Manager - Customer Experience
Dubuque, Iowa, United States
$23-$37/hr OnsiteFull Time
3+ YOE3+ years retail leadership, full-time availability with evenings/weekends/holidays, strong communication, organizational and computer skills; ability to lift up to 50 lbs and supervise store teams.
1mo
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Customer Service Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
2+ YOE2+ years sales or customer service leadership in B2B; high school diploma/GED; Excel and ERP/SAP experience preferred; strong communication and analytical skills; clean driving record.
Microsoft Excel, ERP, SAP
4w
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
1w
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Customer Sucess Manager III - Boston, MA
Boston or Atlanta or Chicago or Dallas or San Francisco or Dubuque or Pune
$105k-$120k/yr OnsiteFull Time
3+ YOERequires 3–5 years in customer success, account management, or high-touch SaaS; executive communication skills; CRM and customer success tool proficiency; and a bachelor's degree. GovTech experience preferred.
SaaS, Salesforce, Gong, Gainsight, AI, ERP
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
5d
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Customer Care Manager - State Farm Agent Team Member
Dubuque, Iowa, United States
$40k-$60k/yr OnsiteFull Time
Strong communication, organization, attention to detail, and multitasking skills required; customer service, office management, or administrative experience preferred. Must obtain applicable state insurance licenses.
1mo
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Customer Retention Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Valid driver\u000credentials and satisfactory MVR, D.O.T. physical, pass drug screen/background check; ability to lift 50+ lbs; strong leadership, communication, organization; collections and customer-contact experience.
1w
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Associate, Customer Care
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Microsoft?
3w
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Customer Account Manager - Dubuque, IA
Dubuque, Iowa, United States
FieldFull Time
3+ YOE3+ years sales experience, valid driver and fleet safety certification, HS diploma (associate preferred), APAL and Microsoft Word/Excel proficiency, ability to travel overnight and lift up to 100 lbs.
APAL, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
23h
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Seasonal Location Customer Service
Masonville or Iowa or Wisconsin
$22-$25/hr FieldPart Time, Seasonal
Basic computer skills, strong people skills, phone etiquette, organization, and ability to manage multiple tasks. Must lift, push, pull, or carry at least 50 pounds in an agricultural environment.
2mo
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Product Manager
Cedar Rapids or Northbrook
HybridFull Time
4+ YOEBachelor's degree, 4+ years product manager/owner experience, Agile/SAFe experience, product lifecycle and roadmap ownership, stakeholder management, customer research, prototyping, backlog management, strong communication, and Microsoft Office proficiency.
AHA, ProductBoard, Jira, Jira Aligned, Microsoft Office, SAFe (Scaled Agile Framework)
1w
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Account Manager
Mechanicsville, Iowa, United States
OnsiteFull Time
Customer service or client relationship management experience, insurance industry experience preferred, Microsoft Office proficiency, strong communication and organization skills, and ability to obtain required insurance license within 30 days.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, EPIC
1mo
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Service Manager
Cedar Rapids, Iowa, United States
$20-$29/hr OnsiteFull Time
4+ YOE1+ MgmtHigh school diploma, 4 years auto service technical experience, 1 year service manager or service writer experience, valid driver's license, inventory and team leadership skills, customer problem-solving.
1d
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Service Manager
Cedar Rapids, Iowa, United States
OnsitePart Time
2+ YOEHigh school diploma or equivalent experience required. Two or more years of similar or related work experience preferred. Requires supervisory, customer service, arithmetic, scheduling, and physical work capabilities.
FAX machine, Western Union
3w
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Assistant Store Manager
Monona, Iowa, United States
$50k-$74k/yr OnsiteFull Time
1+ YOE1+ MgmtPrior management experience (1+ years), hiring/training/scheduling staff, kitchen and food safety duties, ordering/inventory control, P&L responsibility, strong people and problem-solving skills.
4w
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Project Manager - low voltage 100% travel - Data Center
Cedar Rapids, Iowa, United States
$90k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtManage low-voltage construction projects, lead project staff, ensure safety/quality/financial performance, interpret blueprints, and manage customer relationships; 5+ years supervisory and technical telecom/construction experience.
Microsoft Word, Microsoft Excel, Microsoft Project, punch tool, 110 block, 66 block blade, 6/8 position combo crimp tool, Krone, 3M, BIX, butt set, volt-ohmmeter, 4-pair continuity tester, 5-gang punch tool
1mo
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Account Manager - SISCO
Dubuque, Iowa, United States
RemoteFull Time
Client-facing account management with strong verbal/written communication, Excel proficiency, responsiveness, presentation delivery, problem-solving, and renewal/reporting experience.
Microsoft Excel
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