2,205 customer experience manager jobs at 943 companies in Centennial, CO
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Customer Experience Manager
Broomfield, Colorado, United States
$70k-$85k/yrOnsiteFull Time
Justrite Safety Group: Manufacturer of safety products for industrial and commercial workplaces.
3+ YOE3+ years leadership in customer service or call center; bachelor's preferred; strong communication and problem-solving; experience in manufacturing/industrial/safety preferred.
Halter: Developer of solar-powered GPS cattle collars and farm management software.
3+ YOE3+ years leading customer-facing teams, startup/high-growth experience, strong judgment, clear communication, experience scaling operations using AI and automation, hiring and coaching skills.
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yrHybridFull Time
Fanatics: Global digital sports platform for merchandise, collectibles, and betting.
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Elevation Labs: Formulates and manufactures custom beauty and personal care products.
Customer-service experience preferred; strong verbal/written communication, Microsoft Office (Outlook, Excel, Word, Teams) skills including Excel pivot tables; ability to manage orders, coordinate projects, and work cross-functionally; bachelor's degree preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, ERP, CRM
Shamrock Foods Company: Produces dairy goods and distributes food to foodservice businesses.
2+ YOERequires 2+ years in customer service, sales operations, or order management; strong organization, communication, Excel, reporting, ERP, and order management skills; production or fulfillment experience preferred.
Alarm Detection Systems: Installs and monitors commercial and residential security and fire systems.
1+ YOE1–2 years customer service or call center experience, high school diploma or equivalent, strong communication, Microsoft Office proficiency, ability to manage multiple tasks, and maintain confidentiality.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Frontier AirlinesNasdaq: ULCC: Provides low-fare passenger air transportation services across the Americas.
10+ YOEBachelor's degree in business/marketing or related, 10+ years in customer experience or service design, airline/travel/hospitality preferred, proven CX transformation experience, familiarity with customer research, journey mapping, and CX platforms.
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience; advanced computer and practice management software skills; strong communication, organization, multitasking, and emotional intelligence; available nights, weekends, and holidays.
Meininger Art Supply: Retailer of fine art supplies and creative materials.
High school diploma or GED; sales, customer service, and product management experience; excellent communication, teamwork, independent work, task prioritization, and ability to lift 30 pounds.
O'Toole's Garden Centers: Retailer of plants, flowers, and home gardening supplies.
2+ YOE2+ years retail experience, high school diploma or equivalent, strong customer service and leadership, ability to lift 50 lbs, weekend availability, fluent English, Microsoft Office proficiency.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail leadership experience preferred; strong customer service, communication, and problem-solving skills; ability to lead and coach associates and work flexible schedule including nights, weekends, and holidays.
Invited: Operates a network of private golf and country clubs.
2+ YOEHigh school diploma and 2+ years in hospitality, customer relations, or marketing and communications. Requires strong communication, organization, multitasking, and member service skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Salesforce, CRM, Computer, Keyboard, Telephone, Copier
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for businesses.
7+ YOEBachelor’s degree and 7+ years in partner success, customer success, account management, B2B SaaS, or FinTech. Requires SaaS and payment knowledge, CRM tools, advanced analytics, communication, and problem-solving skills.
American Income LifeNYSE: GL: Provides life and supplemental health insurance for working families.
Requires age 18+, U.S. work authorization, computer access, reliable high-speed internet, webcam, microphone, and a quiet professional workspace. Customer service experience is helpful but not required.
Four Seasons Hotels and Resorts: Operates luxury hotels, resorts, and branded residential properties globally.
5+ YOERequires 5+ years of progressive luxury hospitality leadership, guest experience or rooms division expertise, strong communication and emotional intelligence, service recovery ability, analytics, and cross-functional leadership.
Denver Center for the Performing Arts: Produces live theatre, touring shows, and performing arts education.
Experience in front-of-house/event/customer service; supervisory ability; strong written and verbal communication; basic Microsoft Office skills; ability to work nights/weekends and lift 30 pounds.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Volgistics