347 customer experience manager jobs at 178 companies in Dunmore, PA
1d
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Customer Experience Manager-Assistant Manager
Tannersville, Pennsylvania, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
cash register
5d
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Patient Experience Manager
East Stroudsburg, Pennsylvania, United States
$64k-$65k/yr OnsiteFull Time
3+ YOERequires high school diploma/GED or equivalent, 3–4 years in service-oriented operations, 2–3 years of customer service training, coaching skills, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Salon Customer Experience Specialist - Wyoming Valley Mall
Wilkes Barre, Pennsylvania, United States
$12-$15/hr OnsitePart Time
0+ YOEGreet guests, drive sales, manage front desk, and deliver exceptional service.
1mo
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Manager - Customer Funded Development
Binghamton or Rochester or Kirkwood
$130k-$168k/yr OnsiteFull Time
10+ YOEBachelor's in engineering, 10+ years utility engineering/planning experience, leadership of multidisciplinary teams, NYISO interconnection experience, strong communication and stakeholder management; PMP preferred.
1mo
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Patient Experience Consultant
Wilkes-Barre or Pennsylvania
OnsiteFull Time
5+ YOE5+ MgmtLeads patient experience improvement initiatives, monitors satisfaction metrics, develops and coordinates action plans, provides training and coaching; requires a bachelor's degree and 5+ years managing people/processes/projects and customer service experience.
1mo
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Customer Comms Platform Manager
Cary or Clarks Summit
$105k-$141k/yr HybridFull Time
8+ YOE3+ MgmtBA/BS required; 8+ years software engineering experience with 3+ years people management; hands-on CCM platform experience (Quadient/xPression/Documaker/Exstream); AI tool experience; Agile/SAFe delivery experience.
Quadient Inspire, xPression, Documaker, Exstream, GitHub Copilot, Microsoft Copilot Studio, LangChain, REST, SOAP
1mo
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Customer Service Rep I
Wilkes Barre, Pennsylvania, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED and 3 years customer service experience; process orders, handle customer inquiries, manage portals, and follow company policies.
2w
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Contact Center Customer Service Lead
Scranton, Pennsylvania, United States
$25/hr OnsiteFull Time
Provide multi-channel customer support, lead and coach team members, manage queues, perform basic technical troubleshooting in Salesforce and Five9, high school diploma required.
SalesForce, Five9, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1d
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Admissions Visitor Experience & Engagement Coordinator
Wilkes-Barre, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED and 2 years of clerical experience required. Requires intermediate computer skills, customer service, communication, organization, problem-solving, confidentiality, and ability to manage priorities.
Admissions CRM
1w
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Customer Service Representative
Hazle Township, Pennsylvania, United States
OnsiteFull Time
High school diploma or GED, strong verbal and written communication, organization, computer skills, attention to detail, deadline management, and ability to follow procedures independently or collaboratively.
Microsoft Office Suite
3d
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Customer Success & Retention Specialist
Carbondale, Pennsylvania, United States
$17-$19/hr OnsiteFull Time
High school diploma or equivalent, excellent written and verbal communication, strong organization, time management, customer service, and comfort using CRM systems.
ServiceTitan, CRM
1mo
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Marketing and Customer Engagement Manager (Wilkes Barre, PA)
Wilkes-Barre, Pennsylvania, United States
OnsiteFull Time
Experience managing digital marketing, websites, social media, email marketing, SEO, Google Analytics, and CRM platforms; strong communication, organization, and project management skills.
Google Analytics, HubSpot
4w
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Service Project Manager
Mechanicsburg or Wilkes Barre
$85k-$137k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent preferred, 2+ years project management or HVAC experience, estimating and contracting knowledge, strong organization and customer service skills.
2w
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Project Manager - Binghamton, NY
Binghamton, New York, United States
$63k-$70k/yr OnsiteFull Time
Experience in the electrical industry, project management or related experience, proficiency with Microsoft Office, strong customer-service, communication, problem-solving, and ability to work in a fast-paced team environment.
Microsoft Office
3d
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Customer Service Sales Specialist
Horseheads or Binghamton
$60k-$78k/yr FieldFull Time
1+ YOEHigh school diploma, 1–3 years of sales or customer-facing experience, valid driver's license, strong communication and organization skills, and ability to manage a sales territory independently.
CRM
3w
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Waterpark Manager
Woodford or Spotsylvania County or Wisconsin Dells or Sandusky or Pocono Manor or Round Rock
$23/hr OnsiteFull Time
2+ YOEStar Guard Lifeguard, Star Guard Instructor, and Certified Pool Operator required; minimum 2 years waterpark/aquatics management experience; strong leadership and safety focus.
1mo
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Front Office Manager
Scranton, Pennsylvania, United States
OnsiteFull Time
1+ YOESupervisory hotel experience, customer service skills, proficiency with Windows and Microsoft Office, ability to work varied hours, and ability to manage guest services, concierge, and transportation operations.
Microsoft Windows, Microsoft Office
1w
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Assistant Store Manager
Bloomsburg, Pennsylvania, United States
OnsiteFull Time
1+ YOEProvide customer service, support store operations, hire/train staff, perform opening/closing, secure assets, manage freight and merchandising; ability to lift up to 50lbs and work flexible schedule.
2w
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Produce Manager
Binghamton, New York, United States
$19-$27/hr OnsiteFull Time
3+ YOE3+ years retail/restaurant/supermarket management experience, high school diploma (associate or bachelor preferred), supervisory experience, scheduling and merchandising skills, able to meet health and safety standards.
Learning Management System (LMS)
2w
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Assistant Manager - Stroudsburg
Stroudsburg, Pennsylvania, United States
OnsiteFull Time
1+ YOE1-3 years retail management experience, high school diploma or equivalent, strong communication, ability to lift 30 lbs, flexible to work holidays, evenings, overnights and weekends, and use retail technology.
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