2,277 customer experience manager jobs at 823 companies in Ephrata, PA
14h
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
1w
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Customer Experience Manager
Emmaus, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED and at least 3 years of retail or related management experience required. Business-related associate or bachelor's degree preferred.
Learning Management System (LMS)
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
2mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
3w
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Customer Experience Lead - Full Time
York, Pennsylvania, United States
$13/hr OnsitePart Time
Retail experience preferred; ability to lead and coach associates, deliver excellent customer service, manage front-end operations, resolve customer issues, and perform opening/closing duties.
3w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2w
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Customer Experience Coordinator
Wayne, Pennsylvania, United States
$15-$15/hr OnsitePart Time
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends, 1 year retail and 6 months leadership experience, merchandising knowledge, strong communication, multitasking, and ability to train associates and resolve customer issues.
POS
2w
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Experience Manager
Collegeville, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology or cosmetology management license where required, proficiency with POS and Microsoft Office, leadership and financial management skills.
Point of Sale system, Microsoft Office, Apple devices
1mo
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Customer Experience Supervisor
Hatfield, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Google Sheets, Shopify, CRM
3w
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
15+ YOE15+ years experience in customer experience/product/marketing leadership, people management, commercial acumen, cross-functional collaboration, budget ownership; bachelor's degree required; master's preferred.
1mo
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Product Manager, Card Customer Experience
Wilmington or New York City
$123k-$201k/yr OnsiteFull Time
5+ YOE5+ years product management experience; advanced product lifecycle, design, and data analytics knowledge; experience leading end-to-end product work, partnering with UX/research, authoring requirements and user stories, and working in Agile.
Agile
2mo
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Dutch Wonderland Guest Experience Manager
Lancaster, Pennsylvania, United States
OnsiteFull Time
3+ YOE2+ MgmtManage admissions, parking, ticketing, guest relations; 3+ years related experience, 2+ years supervisory experience; high school diploma or equivalent; proficiency in Microsoft Office and Workday; strong communication and leadership skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Workday, POS
1mo
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Product Insights & Consumer Experience Manager
West Chester or Boston
HybridFull Time
Experience translating customer feedback into product insights, partnering with cross-functional teams to influence prototypes, and creating dashboards to reduce returns and improve ratings.
1mo
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Experience Lead
King of Prussia, Pennsylvania, United States
$19/hr OnsiteFull Time
Operational management experience in guest-facing venues, strong communication and organizational skills, ability to manage and coach hourly teams, knowledge of safety and accessibility requirements.
Microsoft Office, Google Suite, Slack
1mo
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
1mo
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Manager - Customer Success Enablement
Reading, Pennsylvania, United States
HybridFull Time
Penske Truck Leasing: Provides commercial truck leasing, rental, and vehicle maintenance services.
5+ YOE2+ Mgmt5+ years in customer success or account management, 2+ years people management, hiring experience, leadership, customer service, strong communication and organizational skills, willingness to travel, background/drug screening required.
1w
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Customer Operations Manager
Allentown, Pennsylvania, United States
$60k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or operations, high school diploma, Microsoft Office proficiency, communication, problem-solving, leadership, and customer issue resolution skills.
Microsoft Office Suite
3w
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
2w
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Customer Service Manager
Wilmington, Delaware, United States
$98k-$153k/yr OnsiteFull Time
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
3w
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Air Logistics Customer Care Manager
Media, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtLead customer care teams, manage customer portfolios, drive retention and growth, ensure service delivery, and handle escalations; requires 2+ years freight forwarding and air logistics experience and leadership experience.
Microsoft Office
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