1,274 customer experience manager jobs at 533 companies in Eudora, KS
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Customer Experience Team Manager
Kansas City, Missouri, United States
HybridFull Time
nbkc bank: Online bank providing consumer and business financial services.
3+ YOE2+ MgmtHigh school diploma/GED, 2+ years supervising in a call center, 3+ years banking experience, strong customer service, coaching, problem-solving, and Microsoft Office proficiency.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOE3+ years retail leadership experience; coaching and floor leadership; ability to perform physical store tasks and maintain operational standards.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong communication, multi-tasking, merchandising and cash-handling skills; ability to work flexible schedule and perform physical tasks.
Goebel Fixture Company: Manufacturer of custom architectural millwork, cabinetry, and store fixtures.
1+ YOE1+ year customer service experience in e-commerce or retail; familiarity with ERP, order management, help-center tools; strong written/verbal communication and problem-solving; BA preferred.
Quality Plumbing: Full-service plumbing, HVAC, and septic solutions for properties.
Customer-facing coordinator for scheduling, dispatching, invoicing, payment collection, timesheet management; strong verbal/written communication, attention to detail, and comfort with ServiceTitan or similar platforms.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtOversee front-end Associates to deliver excellent customer service; 1 year retail and 6 months leadership experience; merchandising knowledge; flexible schedule including nights and weekends; training and POS/registern support.
TreviPay: Global B2B payments and invoicing platform for commercial trade
4+ Mgmt4+ years supervising customer service in a call center, strong communication, leadership, analytical skills, advanced Microsoft Word/Excel, Service Cloud experience preferred.
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtManage Pro customer experience and store operations, coach associates, drive sales and Pro Xtra signups, enforce safety and SOPs; flexible schedule including nights/weekends; 1+ year leadership and retail experience.
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
Bachelor's degree required; project management experience in customer-facing industrial, electrical, or construction environments; strong communication, prioritization, and stakeholder coordination; CAPM/PMP a plus; Microsoft Office/Excel proficiency.
Trulite Glass & Aluminum Solutions: Manufacturer and fabricator of architectural glass and aluminum systems.
5+ YOE5+ Mgmt5-8 years customer service experience with bachelor's required; 5+ years supervisory experience preferred, manufacturing experience required, Microsoft Office 365 proficiency, math/geometry skills, strong communication and leadership; pass background check.
BASYS Processing: Provides payment processing and merchant account services for businesses.
3+ YOE3+ years experience in a financial institution or customer service role; bachelor's degree preferred; strong communication, analytical, and problem-solving skills; Microsoft Office and CRM proficiency.
Steadily: Provides insurance for landlords and rental property owners.
Senior leader with experience building strategy and running customer-facing support organizations at scale; strong data analysis, workforce planning, forecasting, and voice-of-customer operationalization; proficiency with Excel and BI tools.
Microsoft Excel, Looker, Tableau, Power BI, Metabase
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality role creating great member experiences: customer service, event setup, inventory management, basic food prep, and light lifting (up to 25 lb); strong communication and teamwork.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; coaching, leadership, and people management experience; retail or care supervisory experience preferred (12+ months); strong communication, sales, and customer problem-solving skills.
Direct Digital HoldingsNASDAQ: DRCT: Programmatic advertising and digital marketing technology platform.
1+ YOEAssociate's degree, 1–2 years customer service experience, Microsoft Office proficiency, strong communication and phone skills, detail oriented, able to type 40 wpm.
Microsoft Word, Microsoft Windows, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Internet