1,678 customer experience manager jobs at 656 companies in Eustis, FL
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Customer Experience Manager, Money
Westlake or Denver or Menlo Park or New York or Bellevue or Washington or Chicago or Lake Mary or Clearwater or Gainesville
$97k-$114k/yrOnsiteFull Time
RobinhoodNASDAQ: HOOD: Provides a commission-free platform for investing and financial services.
Experienced banking/credit leader with subject-matter expertise in banking, credit, and money movement; strong people leadership, coaching, change management, communication, and problem-solving skills.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Manage front-end operations and omnichannel processes, lead and coach customer experience and cashier teams, ensure SOP compliance, assist with cash reconciliation, inventory (RTV/ASN), onboarding, and serve as Manager on Duty; ability to stand, lift, and move throughout store.
BramblesAustralian Securities Exchange: BXB: Provides reusable pallets and containers for global supply chains.
3+ YOEBusiness-related college degree or equivalent experience; 3+ years customer service, supply chain, or account management experience; proficiency with SAP, Salesforce and analytics tools; strong communication, analytical and problem-solving skills.
SAP, Salesforce, BlueView, Blue Yonder, FourKites, myCHEP, BRIX, Power BI, Medallia, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Carbon Valley: A home services providing HVAC, plumbing, and electrical services with a focus on customer experience.
1+ YOEMinimum 1 year call center experience, familiarity with HVAC/plumbing/electrical terminology, Service Titan experience a plus; strong communication, time management, and documentation skills; team lead experience preferred.
Memoir Agency: Designs and produces immersive live events and experiential marketing.
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
Hilton Grand VacationsNYSE: HGV: Sells and manages vacation ownership interests and luxury resorts.
5+ YOEHigh school diploma or equivalent, 5 years retention experience, conflict resolution and negotiation skills, proficiency with Microsoft Office 365, strong organizational and management skills, experience coaching and evaluating call center staff.
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
0+ YOE5+ MgmtSupervises and coaches a virtual customer service team; ensures adherence to attendance policies; fosters performance improvement; bachelor's degree and 2-4 years experience or equivalent; 5-10 years experience overall.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to train associates, multitask, work flexible schedule including nights and weekends, strong communication and merchandising skills.
Victoria's Secret & Co.NYSE: VSCO: Retailer of lingerie, apparel, and beauty products.
Retail leadership with ability to drive top-line sales, coach and develop teams, manage labor and visual standards, and work nights/weekends; 3+ years retail leadership preferred.
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, and availability for nights, weekends, and holidays in a busy noisy clinical environment.
Alegeus: Provides technology platforms for managing healthcare benefit accounts.
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
CoralTree Hospitality: Manages independent luxury lifestyle hotels and resorts.
3+ YOE3+ years hospitality experience, leadership in guest services preferred. High school required (assoc./bachelor's preferred). Strong communication, coaching, vendor relations, VIP service, service recovery, Microsoft Office and hotel systems proficiency; ability to work flexible schedule and lift up to 25 lbs.
Revinate, Microsoft Word, Microsoft Excel, Microsoft Outlook
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtOversee store Pro standards, coach associates, manage Pro customer flow, ensure on-time deliveries, and perform Manager on Duty duties; requires 1–2+ years retail/management experience and flexible schedule availability.
Hillpointe: Develops and manages attainable multifamily housing for the workforce.
2+ YOE2+ years property management experience, flexible schedule including weekends, high school diploma or equivalent, valid driver's license as needed, strong communication and organizational skills, leasing/sales/customer-service experience preferred, ability to learn software and access community areas.
EōS Fitness: Operates a chain of full-service health clubs.
Customer service leadership in fitness or hospitality; strong communication; multitasking; proficiency with fitness software and Microsoft Office; CPR certification; background check.
Fitness management software, Social media tools, Microsoft Office
APCO International: Membership organization for public safety communications professionals.
3+ YOEMinimum 3 years in customer success, account management, project management, or customer service; experience in service, training, technology, or public sector preferred; bachelor's degree preferred.
Biller Genie: Automates accounts receivable and payment reconciliation for small businesses.
4+ YOE2+ Mgmt4+ years in customer success or account management with 1-2 years in people management; SaaS retention/expansion track record; strong analytics; excellent communication; CS platforms experience.
Charlotte or Chattanooga or Miami or Midway or Charleston or Madison or East Point or Duncan or Orlando or Tampa
HybridFull Time
BrenntagFrankfurt Stock Exchange: BNR: Distributes chemicals and ingredients to global industrial markets.
10+ YOE4+ Mgmt10+ years customer service experience, 4+ years leading teams of 20+, bachelor’s preferred, experience with change management, order-to-cash/ERP knowledge, CRM experience (Salesforce) required.
Daniels Health: Provides clinical waste management and safety systems for healthcare.
5+ YOE2+ Mgmt5+ years in customer service with 2+ years in a leadership role; strong analytical skills; high proficiency in Salesforce and Microsoft Office; experience with root cause analysis and continuous improvement; excellent communication.