10,348 customer experience manager jobs at 2,616 companies in Florida
5d
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Customer Experience Manager
Melbourne, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma required; bachelor's preferred. Requires P&C or agency service representative license, 2+ years supervising insurance or customer service operations, insurance knowledge, and team management experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, RingCentral, CRM, artificial intelligence (AI)
1w
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Customer Experience Manager
Sanford, Florida, United States
$70k-$80k/yr OnsiteFull Time
5+ YOERequires customer service or call center team leadership, KPI management, process improvement, training development, communication, problem-solving, Microsoft Office proficiency, and schedule flexibility. A bachelor's degree and 5+ years' experience are preferred.
Microsoft Office, ServiceTitan, CRM
1d
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Customer Experience Manager
Royal Palm Beach, Florida, United States
$17/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
1mo
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
1mo
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
1mo
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1mo
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Assistant Manager Customer Experience
Pembroke Pines, Florida, United States
$43k-$62k/yr OnsiteFull Time
Leads and develops store associates, drives sales and customer service, manages hiring/onboarding, scheduling and payroll, and oversees store operations and merchandising.
1mo
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Customer Experience Associate
Gainesville, Florida, United States
$19-$20/hr OnsiteFull Time
1+ YOE1+ year customer-facing or sales experience; strong verbal/written communication; proficiency with Onesite/Yardi and Microsoft Office; customer-service orientation and time-management skills.
Onesite, Yardi, Microsoft Office
1mo
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Customer Experience Specialist
Fort Lauderdale, Florida, United States
OnsiteFull Time
Provide customer support for bookings, cancellations, reservations and charter coordination; strong communication, multitasking, time management, and customer service skills required.
3mo
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Customer Experience Specialist
Gainesville, Florida, United States
OnsiteFull Time
2+ YOE2+ years customer service; associate degree or 3+ years management; healthcare experience preferred.
Microsoft Office, Typing
3w
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Customer Experience Representative
Orlando, Florida, United States
$62k-$66k/yr HybridFull Time
Bachelor’s degree or equivalent supply chain/customer-facing experience, strong typing and data management skills, excellent communication, multitasking, time management, and problem-solving abilities.
ERP, CRM
2mo
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Customer Experience Specialist
Fort Lauderdale, Florida, United States
$65k-$75k/yr OnsiteFull Time
2+ YOEAssociates degree (or equivalent) and 2+ years related experience; excellent written/verbal communication; Microsoft Excel/Word proficiency; CRM and computerized data-entry experience; ability to manage quotes, orders, and customer relationships.
Microsoft Excel, Microsoft Word, CRM
3d
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Customer Experience Consultant
New Jersey or Ohio or Illinois or Florida or Chicago or Columbus or South Brunswick Township or Orlando
$104k-$157k/yr HybridFull Time
Bachelor's degree required; operations, supply chain, business, analytics, or related study preferred. Requires customer-facing operations, escalation management, service recovery, reporting, metrics, communication, and problem-solving experience.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Coordinator
Saint Petersburg, Florida, United States
$15-$16/hr OnsitePart Time
1+ YOE1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising knowledge; ability to train and mentor associates and manage front-end operations.
3mo
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Customer Experience Manager (Orlando, Florida (FL), US)
Orlando, Florida, United States
OnsiteFull Time
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
1mo
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Box Office & Customer Experience Manager
Orlando, Florida, United States
$25/hr HybridFull Time, Seasonal
3–5+ years box office, ticketing or customer experience in live events/hospitality; experience with Salesforce, Universe, Ticketmaster, Tessitura or Eventbrite; supervisory experience; strong communication and analytics; flexible availability.
Salesforce, Universe, Ticketmaster, Tessitura, Eventbrite
1mo
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Customer Experience Representative (Onsite)
Jacksonville, Florida, United States
OnsiteFull Time
1+ YOEHigh school diploma,1+ year customer service experience,proficient with Microsoft Office,organized,time-management skills,excellent communication; Salesforce/Genesys/chat,Spanish proficiency and 60 WPM preferred.
Microsoft Office, Salesforce, Genesys
1w
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Experience Manager
Kissimmee, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires 2–3+ years of relevant retail management experience, financial, cosmetology, retail, and leadership management skills, basic technology proficiency, and a cosmetology license where required by law.
Point of Sale system, Microsoft Office, Apple devices
1mo
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Customer Experience Lead
Panama City Beach, Florida, United States
$16/hr OnsiteFull Time
1+ YOE1+ year retail or customer service experience; key holder/leadership preferred; strong communication and problem-solving; ability to lift 40 lbs and stand for extended periods; flexible availability including evenings, weekends, and holidays.
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