Fort Mitchell • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fort Mitchell • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fort Mitchell • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fort Mitchell • 50 milesRemote · Hybrid · Onsite · Field · All Environments
1,266 customer experience manager jobs at 577 companies in Fort Mitchell, KY
4w
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Customer Experience Manager
Hebron, Kentucky, United States
OnsiteFull Time
Experience in customer experience or account management, strong communication, analytical skills, ability to manage complex service solutions, experience with financial processes and SLAs.
OMS, WMS, CRM
1mo
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
3mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Customer Experience Lead - Full Time
Dayton, Ohio, United States
$14/hr OnsitePart Time
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
3w
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Print Customer Experience Professional
Fairfield or Belleville
HybridFull Time
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Salesforce.com, Microsoft Office Suite
1mo
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Customer Experience Representative
Wilder, Kentucky, United States
$17-$20/hr OnsiteFull Time
Convert incoming customer calls to booked service appointments, follow call script, complete training, maintain accurate customer database, and communicate with dispatch and managers.
2w
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
5d
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Partner Experience Manager
Cincinnati, Ohio, United States
HybridFull Time
5+ YOEBachelor's degree in business, finance, technology, or related field; 5+ years in partner success, customer success, or account management within B2B SaaS or FinTech; CRM and analytical skills required.
SaaS, Zendesk, Gainsight, Salesforce, HubSpot, CRM
1mo
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Customer Experience Coordinator (Part-Time) - West Chester, OH
West Chester, Ohio, United States
OnsitePart Time
2+ YOE2+ years customer service experience; advanced computer and practice management software proficiency; strong communication, organization, multitasking, and emotional intelligence; able to work nights, weekends, and holidays.
1mo
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Guest Experience Manager
Mariemont, Ohio, United States
$40k-$50k/yr OnsiteFull Time
2+ YOE2+ years hospitality/guest services experience with supervisory background; strong customer service, conflict resolution, ability to lift 40 lbs, work evenings/weekends/holidays, organizational skills.
POS
3w
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PATIENT EXPERIENCE MANAGER
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOEHS diploma/GED required (BA preferred),2+ years service/in‑servicing experience preferred,customer service and coaching skills,proficiency with Microsoft Office,ability to coordinate patient satisfaction initiatives.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
2w
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Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hr OnsiteFull Time
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
1mo
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Customer Care Manager
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2 years residential construction experience, customer service and conflict resolution, hands-on repair skills, basic computer skills, acceptable driving record, able to work 8AM-5PM M-F.
3w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management/customer support experience; bachelor’s degree preferred; experience in industrial B2B (aerospace preferred); strong interpersonal, conflict-resolution, multitasking, and Excel skills; ERP experience.
Epicor, Microsoft Office, Microsoft Excel
3w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Epicor, Microsoft Excel, Microsoft Office
1mo
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Customer Success Manager- Education
Cincinnati, Ohio, United States
$50k-$65k/yr OnsiteFull Time
3+ YOE3+ years customer-facing experience, strong communication and presentation skills, proficiency with Microsoft Office and Salesforce, bachelor's degree preferred, ability to travel up to 10%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce
3d
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Customer Service Manager
Huber Heights or Dayton or Cincinnati
OnsiteFull Time
Previous similar leadership experience and mechanical background required; bachelor's degree preferred. Valid state driver's license required.
OSHA, EPA, DOT
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