4,268 customer experience manager jobs at 1,530 companies in Fullerton, CA
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
3w
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Customer Experience Manager
Norwalk, California, United States
$21-$23/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, composure under pressure.
3w
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Customer Experience Manager II
Irvine, California, United States
OnsiteFull Time
Experience in customer experience or account management, P&L and revenue growth experience, contract and financial oversight, strong communication, analytical and strategic skills, and ability to mentor junior staff.
OMS, WMS, CRM
1w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
1w
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Customer Experience Associate Manager
Santa Monica or Los Angeles
$110k-$130k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years in customer experience, operations, or related work, including direct agent-team management, KPI ownership, structured problem-solving, strong writing, and self-directed execution.
AI
3d
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SANTA ANA, CUSTOMER EXPERIENCE MANAGER
Santa Ana, California, United States
$29-$34/hr OnsiteFull Time
Customer experience leadership experience, staff hiring and development, climbing and belay experience, Google Suite, Rock Gym Pro, Basecamp, and instructing experience required.
Google Suite, Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro, Basecamp
1mo
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Senior Manager, Customer Experience, Ever - SF
San Francisco or Los Angeles
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ years customer experience leadership, ticketing/CRM configuration, cross-functional partnership, data-driven reporting, people management and occasional travel between hubs.
2mo
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Customer Experience Lead
Ontario, California, United States
$26-$27/hr OnsiteFull Time
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
CRM, spreadsheets
3mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
2mo
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Customer Experience Supervisor
San Dimas, California, United States
$18-$18/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience. Responsible for delivering excellent customer service, coaching front-end associates, handling POS/register coverage, merchandising, and resolving customer issues. Flexible availability including nights and weekends.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Specialist
Los Angeles, California, United States
HybridFull Time
Provide inbound/outbound support, manage orders in NetSuite, log interactions in HubSpot, multi-system agility, strong organization and communication; located in/near Greater Los Angeles preferred.
NetSuite, HubSpot
1d
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Experience Manager
Newport Beach, California, United States
$33-$40/hr OnsiteFull Time
2+ YOERequires 2–3+ years of relevant retail management experience, cosmetology licensing where required, and proficiency with point-of-sale systems, Microsoft Office, and Apple devices. A bachelor's degree is preferred.
Point of Sale system, Microsoft Office, Apple devices
1w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1w
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Customer Experience Lead
Riverside, California, United States
$22-$25/hr OnsiteFull Time
High school diploma or GED, complex bike expertise, strong communication and organizational skills, software proficiency, sound judgment, and willingness to work occasional rotating weekends.
SAP, Microsoft Dynamics 365, Jira, Microsoft Office, CRM, ERP
2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
2d
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Customer Experience Coordinator - Rancho Cucamonga, CA
Rancho Cucamonga, California, United States
$19-$29/hr OnsiteFull Time
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and rotating night, weekend, and holiday availability.
2w
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Customer Experience Specialist - Nordstrom Local Brentwood
Santa Monica, California, United States
$21-$22/hr OnsiteFull Time
Provide outstanding customer service, assist with pickups/returns/alterations, support events, manage inventory/back-of-house, and use Microsoft Outlook, Booking Bug, and Excel.
Microsoft Outlook, Booking Bug, Microsoft Excel
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Visitor Experience Manager
Los Angeles, California, United States
$73k/yr OnsiteFull Time
5+ YOEMinimum 5 years in visitor-facing/customer service roles; experience hiring and managing public-facing staff; strong communication and presentation skills; proficiency with Microsoft Office, POS and ticketing systems; bachelor's degree strongly preferred.
Microsoft Office Suite, POS
1d
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Experience Manager (all genders) - Automotive Brand Experience
Los Angeles, California, United States
OnsiteFull Time
Customer-facing experience in retail, hospitality, or similar roles; excellent English communication; passion for automotive and premium brand experiences; flexibility for evening and weekend work; US work authorization required.
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