610 customer experience manager jobs at 281 companies in Granby, CO
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Customer Experience Manager
Boulder, Colorado, United States
$150k/yrOnsiteFull Time
Halter: Virtual fencing and pasture management technology for modern farms.
3+ YOE3+ years leading customer-facing teams, startup/high-growth experience, strong judgment, clear communication, experience scaling operations using AI and automation, hiring and coaching skills.
Alarm Detection Systems: Family-owned security providing monitored alarm, fire, access-control, camera, and surveillance systems to homes and businesses.
1+ YOE1–2 years customer service or call center experience, high school diploma or equivalent, strong communication, Microsoft Office proficiency, ability to manage multiple tasks, and maintain confidentiality.
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible night and weekend availability, merchandising knowledge, communication and organizational skills, multitasking, and ability to train others.
1+ YOEStrong customer service, communication, organization, and problem-solving skills; ability to lead and motivate associates; flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
Gogo Business AviationNASDAQ: GOGO: Inflight connectivity provider serving business and military/government aircraft with air-to-ground and satellite networks.
3+ YOEBachelor’s degree or equivalent experience and 3–5+ years in program management, project management, or customer success. Requires complex technical project experience and executive-level communication skills.
Mesa LabsNasdaq Global Market: MLAB: Public life-science tools manufacturer serving pharmaceutical, healthcare, medical-device, and regulated research customers.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
Loft Orbital: Space infrastructure helping governments, companies, and research institutions deploy and operate missions in low Earth orbit.
8+ YOERequires about 8 years in technical program, product, or engineering roles, including about 3 years as an EPM or product-focused TPM, aerospace experience, customer engagement, and strong technical and communication skills.
DataVa Solutions LLC: Private banking-technology providing operations, connectivity, workflow, data-intelligence, and fraud-prevention software to banks and credit unions.
3+ YOERequires 3+ years in customer success, account management, professional services, enablement, solutions consulting, or related B2B technology roles; experience driving adoption of complex data, analytics, BI, workflow, CRM, ERP, or SaaS platforms.
Snowflake, Databricks, Microsoft Fabric, Power BI, Tableau, Looker, Sigma, dbt, Fivetran, Salesforce, Gainsight, Vitally
McKesson CorporationNYSE: MCK: Diversified healthcare services and supply chain leader.
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
Kratos Industries: U.S. manufacturer of custom low- and medium-voltage power equipment for data centers, utilities, healthcare, and industrial facilities.
5+ YOERequires 5–8 years in technical project management, field service coordination, or electrical service operations; ERP/CRM experience; technical communication; and knowledge of switchgear, power distribution, drawings, UL 891, and ANSI C37.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
Alchemer: Provides survey and customer-feedback software solutions for businesses and organizations.
4+ YOE4+ years in strategic account management or customer success, experience with CX/survey platforms and Salesforce, consultative skills, revenue-driven with renewal and upsell track record.
GoogleNASDAQ: GOOG, GOOGL: Global technology specializing in internet-related services and products.
5+ YOEBachelor’s degree or equivalent experience and 5 years in project management or customer-facing work; expertise in Google Ads, troubleshooting, analytics, dashboards, communication, and stakeholder management.
Best BuyNYSE: BBY: Multinational retailer of technology products and services.
1+ YOE1+ MgmtOne year of leadership experience, prior sales or customer service experience, teamwork, and flexible availability including holidays, nights, and weekends. Consumer electronics and retail sales goal experience preferred.
Four Seasons: Global luxury hospitality management and hotel chain.
5+ YOE5+ MgmtRequires 5+ years of progressive luxury hospitality leadership, guest experience, front office, concierge, or rooms division expertise, plus strong communication, service recovery, analytical, and cross-functional leadership skills.
Guest Experience Lead 6 month contract | Flatiron Crossing
Broomfield, Colorado, United States
$25-$28/hrOnsiteFull Time, Contract
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience and experience leading, mentoring, or delegating. Must be legally authorized to work and have reliable transportation. High school diploma/GED preferred.
Vail MountainNYSE: MTN: A premier mountain resort operating world-class destination resorts.
1+ YOEHigh school diploma or GED, 1–2 years of lift or mountain operations experience, fluent English, ability to lift up to 40 pounds, work outdoors, and maintain flexible night, holiday, and weekend availability.
Excelitas Technologies: Global technology leader in photonics, sensing, and illumination solutions.
2+ YOEProvide order management and customer support; experience with ERP, import/export compliance, strong communication, Microsoft Suite and Salesforce preferred; Bachelor’s in business preferred; 2 years customer support or inside sales experience preferred.
Product Manager, Precision Enzymes (open to Senior Product Manager with commensurate experience)
Boulder, Colorado, United States
$110k-$135k/yrOnsiteFull Time
Watchmaker Genomics: Biotechnology engineering enzymes and reagents for NGS, molecular diagnostics, and genomics research.
6+ YOEMS in molecular biology/biochemistry required, 6+ years industry experience including R&D; deep enzymology and NGS/MDx knowledge; OEM/B2B product experience; product development and customer-facing experience.
Excelitas Technologies: Global technology leader in photonics, sensing, and illumination solutions.
Customer support and order management in a manufacturing environment; ERP, Microsoft Suite and Salesforce experience preferred; import/export and ITAR knowledge preferred; bachelor’s degree and 2 years experience preferred.