2,653 customer experience manager jobs at 1,065 companies in Griffin, GA

2w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
Permatex
Permatex: A global multi-industrial manufacturer producing lubricants, cleaning chemicals, and corrosion preventatives.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
6d
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Customer Experience Manager
Fayetteville, Georgia, United States
OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, creative thinking, and ability to work flexible retail schedules and perform physical store duties.
1w
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Principal Customer Experience Engineering Manager
Redmond or Atlanta
$143k-$275k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
6+ YOE5+ MgmtBachelor's degree or equivalent experience, 6+ years in technology, cloud, technical support, or customer experience engineering, 1+ year customer-facing experience, and security screening; people management and AI experience preferred.
Azure, AI/ML, LLMs, RAG systems, Microsoft Copilot
3mo
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Customer Experience Manager (Multifamily Property Leasing)
Decatur, Georgia, United States
$48k-$52k/yr OnsiteFull Time
Birge & Held
Birge & Held: Private multifamily real estate investment, property management, and construction firm serving investors, tenants, and communities nationwide.
3+ YOE3+ years in customer service leadership, property management, or hospitality with direct reports; strong communication; proficient with PM software and CRM.
Onesite, Yardi, CRM, Microsoft Office
2w
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Customer Experience Specialist
McDonough, Georgia, United States
$45k-$60k/yr OnsiteFull Time
Bellamy Strickland Chevrolet Buick GMC
Bellamy Strickland Chevrolet Buick GMC: Family-owned Chevrolet, Buick, and GMC dealership serving retail and commercial buyers with sales, service, and collision repair.
Requires strong customer service, communication, organization, time management, computer and CRM skills, outbound calling ability, and multitasking; automotive dealership experience preferred.
Customer Satisfaction Index (CSI), OnStar, GM App, GM Rewards, eLead CRM
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
QXO
QXONYSE: QXO: North American distributor and installer of building products.
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Supervisor
Sandy Springs, Georgia, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Physician-owned psychiatric practice offering specialized interventional mental health treatments.
1+ YOE1+ year supervising customer service teams, call center experience preferred; strong communication, decision-making, escalation handling, metrics-driven and results-oriented.
1mo
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Customer Experience Representative - ICS
Atlanta, Georgia, United States
OnsiteFull Time
J.B. Hunt Transport Services
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOEHigh school diploma/GED with 1-2 years customer service or sales experience OR bachelor's degree; strong communication, ability to manage multiple priorities, sales focus, and customer-centric mindset.
2w
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Customer Experience Representative - ICS
Atlanta, Georgia, United States
OnsiteFull Time
J.B. Hunt Transport Services
J.B. Hunt Transport ServicesNASDAQ: JBHT: Transportation and logistics services provider.
1+ YOERequires a high school diploma/GED and up to 1–2 years of customer service or sales experience, or a bachelor's degree. Must manage priorities, communicate effectively, solve problems, and maintain professionalism under pressure.
order management system
3w
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Customer Experience Coordinator
Peachtree City, Georgia, United States
$14-$15/hr OnsitePart Time
T.J. Maxx
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends; 1 year retail and 6 months leadership experience; merchandising, multitasking, communication, and training skills.
2mo
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Customer Experience and Technical Support Manager
Norcross, Georgia, United States
$100k-$145k/yr OnsiteFull Time
Mission Communications
Mission Communications: Privately held industrial measurement supplying flow, level, temperature, pressure, telemetry, and SCADA solutions to industrial customers.
7+ YOE3+ Mgmt7+ years technical/customer-facing support experience, 3+ years managing customer relationships, strong technical aptitude with SCADA/RTU/telemetry, proficiency with Microsoft Office, and ability to travel 10-25% domestically.
SCADA, RTU, PLC, HMI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
3d
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Customer Experience Coordinator - Snellville, GA
Snellville, Georgia, United States
OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication and multitasking skills, and availability for rotating nights, weekends, and holidays.
3w
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MatWorks - Customer Experience Representative
LaGrange, Georgia, United States
$18/hr OnsiteFull Time
M+A Matting
M+A Matting: Family-owned M+A Matting manufactures commercial, residential, and promotional floor mats for homes and businesses worldwide.
Strong written and oral communication, computer skills, attention to detail, creative problem-solving, flexibility, teamwork, motivation, and the ability to manage multiple tasks.
1mo
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Manager Category Experience
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
4+ YOEBachelor's degree or equivalent; 4 years of work experience, including 2 years of online experience. Requires analytics, customer experience, merchandising, project management, communication, and team leadership skills.
Microsoft Office Suite
2mo
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Manager, Client Experience
Atlanta, Georgia, United States
HybridFull Time
Aprio
Aprio: Full-service CPA-led business advisory and accounting firm.
5+ YOEBachelor's degree required, 5+ years CX/customer success/account management experience (professional services preferred). Experience with VoC, journey mapping, issue management, analytics, stakeholder alignment, and AI tools (Microsoft Copilot, Claude).
Microsoft Copilot, Claude, Miro, Lucidchart, HubSpot, Microsoft Power BI, Qualtrics, Medallia
3w
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Customer Experience Coordinator
Atlanta, Georgia, United States
HybridFull Time
Guardian Pharmacy
Guardian PharmacyNYSE: GRDN: Nationwide network of locally-managed long-term care pharmacies.
1+ YOEBachelor's degree, 1–3 years of administrative or project coordination experience, Microsoft Office proficiency, strong organization and communication skills, and ability to manage multiple priorities.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Salesforce
1mo
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Visitor Experience Manager
Chamblee, Georgia, United States
$20/hr OnsiteFull Time
LifeLine Animal Project
LifeLine Animal Project: Georgia’s nonprofit animal welfare organization operating public shelters and affordable veterinary services for Atlanta-area people and pets.
1+ YOEProvide excellent customer service, manage visitor flow, supervise front‑of‑house operations, coordinate with departments, pass background check, high school diploma, and 1+ years customer service experience.
3d
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Head of Customer Advocacy and Experience
Minneapolis or Atlanta or Fargo or Chicago or Horsham or New York City
$141k-$173k/yr HybridFull Time
U.S. Bank
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
8+ YOEBachelor’s degree or equivalent experience and 8–10 years in financial services, credit cards, product management, operations, customer experience, or related fields; cross-functional leadership and analytical skills required.
Agile
1mo
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Sr. Product Manager, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
3+ YOEBachelor's degree or equivalent, 3+ years product management experience in software development, familiarity with agile/XP practices, strong communication and stakeholder management, legally authorized to work in the U.S.,18+.