565 customer experience manager jobs at 262 companies in Hernando, MS
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Customer Experience Manager
Memphis, Tennessee, United States
$14/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma, 2+ years management experience, strong leadership, training, cash handling, merchandising, scheduling, multitasking, and communication skills; ability to lift up to 25 lbs and stand for long periods.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Manage front-end operations, lead omnichannel and shrink/safety programs, assist with cash reconciliation and inventory, train and coach team, perform physical tasks and work nights/weekends.
United States or Memphis or Raleigh or Durham or Nashville or California or Connecticut or Illinois or Massachusetts or Nevada or New York or New Jersey or Ohio or Oregon or Pennsylvania or Washington or Maryland
RemoteFull Time
Smartwyre: Software platform for agricultural product pricing and rebate management
3+ YOE3+ years customer-facing software experience, US work authorization without sponsorship, strong communication and strategic thinking, ability to use product as a super-user and provide feedback to product and engineering.
Life TimeNYSE: LTH: Operates premium athletic country clubs and lifestyle resorts.
1+ MgmtHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga and fitness/nutrition certifications required; ability to mentor staff, maintain studio spaces, connect with members, and update class content.
Customer Service Manager (Route Management) Memphis, TN
Memphis, Tennessee, United States
$60k-$65k/yrFieldFull Time
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOEValid non-CDL Class C driver's license and good driving record, ability to lift 50 lbs, 1+ year related experience (3 years driving experience required), route/merchandising/retail experience preferred, strong communication skills.
Highline Warren: Distributes and manufactures automotive aftermarket fluids and maintenance parts.
1+ YOEEnter and manage customer orders, monitor shipments, handle routine inquiries, high school diploma, 1+ years customer support experience, familiarity with AS400/ERPs and customer service systems.
Viking SupplyNet: Distributor of fire protection systems and pipe fabrication services.
1+ YOE1+ year customer service or account management experience in distribution/manufacturing; experience with enterprise systems (ERP/JDE) and Microsoft Office; strong communication and multitasking skills; English required (Spanish/Portuguese for LATAM).
Viking SupplyNet: Distributor of fire protection systems, components, and fabricated piping.
1+ YOEMinimum 1 year customer service or account management experience in distribution/manufacturing; experience with enterprise systems (ERP/JDE) and Microsoft Office; strong verbal and written communication; ability to process orders, quotations, returns, and resolve issues.
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
Valid driver’s license and own vehicle, customer-service or sales experience, ability to lift 35 lbs, perform unit inspections, handle cash and deposits, and travel between properties.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
0.33+ YOEHigh school diploma required; 4-6 months general experience; strong verbal communication, customer service, data entry, compliance awareness, and ability to use standard office software and customer management systems.
Warren Oil: Independent manufacturer and packager of automotive lubricants and chemicals.
2+ YOE2+ years customer service experience preferred; strong Excel, EDI and ERP experience; excellent communication, analytical and math skills; ability to manage orders, credits, EDI errors, and cross-functional coordination.
Electronic Data Interchange (EDI), JDE, Microsoft Outlook, Microsoft Word, Microsoft Excel, ERP
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett
$125k-$170k/yrHybridFull Time
Brother International CorporationTokyo Stock Exchange: 6448: Manufacturer of printing, sewing, and industrial equipment solutions.
8+ YOE8+ Mgmt8+ years leading customer service technology operations with platform ownership (CRM, telephony, IVR, chat), vendor management, cross-functional collaboration; Bachelor's in Business or equivalent; team leadership experience.
Salesforce, Oracle, Zendesk, CRM, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Sotera HealthNASDAQ: SHC: Provides sterilization, lab testing, and advisory services.
3+ YOEAssociate degree or equivalent; 3-5 years customer service experience; supervisory experience preferred; strong communication, organization, and Microsoft Office skills.
FASTSIGNS: Provider of franchise support services for sign centers
Outgoing, people-oriented, eager to learn; able to build relationships, listen, document, and stay organized; learn to prepare estimates and manage orders.
Cotality: Provides property data, analytics, and workflow intelligence solutions.
5+ YOEHigh school diploma/GED required, 5+ years customer support experience with minimum 3 years contact center; strong written/verbal communication, 35+ wpm typing, Microsoft suite familiarity, strong problem-solving and time management.
FedEx FreightNYSE: FDX: Provides less-than-truckload freight transportation and shipping services.
5+ YOEBachelor's degree in IT or Business (or related), 5+ years in program management/technology implementation/contact center or technical support, experience with contact center technologies, escalation management, strong communication and leadership skills.
FedEx FreightNYSE: FDXF: Provides less-than-truckload freight transportation and logistics services.
5+ YOEBachelor's in IT or related field, 5+ years in program management/tech implementation/contact center operations, experience with contact center technologies, strong communication, leadership, and escalation management skills.
Bilingual-English and Spanish Customer Service Representative
Memphis, Tennessee, United States
OnsiteFull Time
Independent Bank: Local community bank providing personal, commercial, and wealth management services.
Bilingual English/Spanish, high school diploma or equivalent, strong telephone and written communication, Microsoft Office proficiency, customer/contact center or banking experience preferred, effective time-management and prioritization skills.