7,764 customer experience manager jobs at 2,422 companies in Hewlett, NY
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
1mo
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
1w
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Customer Experience Manager
West Babylon, New York, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
2d
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Manager, Customer Experience
Jersey City or New York City or Denver or Leeds or Dublin or Michigan or Pennsylvania or West Virginia
$107k-$130k/yr HybridFull Time
5+ YOE5+ years in operations, customer experience, strategy, or business operations; team leadership, analytics, cross-functional strategy, and communication skills; bachelor's degree or equivalent experience; gaming license eligibility.
1mo
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1d
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Customer Experience Manager
New York City, New York, United States
$90k-$120k/yr OnsiteFull Time
Requires customer success or CXM experience with full-cycle account ownership, technical fluency in integrations and single sign-on, strong communication and judgment, and ability to work onsite in New York City.
Happy Property, Happy Force, single sign-on, AI, SSO, AI agents, MCP
1w
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Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
1mo
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
1mo
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Customer Experience Manager, Claims
New York City, New York, United States
RemoteFull Time
5+ YOE1+ Mgmt5+ years in customer experience, support, success, claims, or high-touch service; 1–2 years people management; strong judgment, communication, escalation management, CRM reporting, and workflow improvement skills.
Zendesk, Microsoft Excel, SQL, BI, AI
1mo
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Senior Customer Experience Manager
Eatontown, New Jersey, United States
$75k-$85k/yr RemoteFull Time
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
3w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
3d
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Sr Customer Experience Manager
New York City, New York, United States
$130k-$150k/yr HybridFull Time
8+ YOERequires 8+ years of relevant experience, including 3–5+ years in lifecycle marketing or digital customer experience, and hands-on expertise with automation, AI workflows, SQL, spreadsheets, BI, analytics, and campaign building.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make, SQL, Looker, Tableau
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
3mo
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Manager, Customer Experience
Woodcliff Lake, New Jersey, United States
$105k-$120k/yr OnsiteFull Time
10+ YOE10+ years in Customer Service or Sales Administration; Bachelor's degree preferred; proficient with Microsoft Office, Excel, inventory systems, and Dynamics 365.
Microsoft Office Suite, Excel, Inventory Management Systems, Microsoft Dynamics 365
2w
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Customer Experience Associate
New York City, New York, United States
$67k-$75k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or an adjacent role, strong communication, organization, time management, problem-solving, data analysis, and stakeholder communication skills.
Zendesk
2w
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Customer Experience Associate
New York City, New York, United States
$250-$500/day OnsiteFull Time
Customer service, client relations, or account management experience; excellent communication, interpersonal, organizational, and problem-solving skills; Microsoft Office proficiency required.
Microsoft Office Suite, CRM software
1mo
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Customer Experience Lead - Full Time
East Hanover, New Jersey, United States
$17/hr OnsiteFull Time
Provide excellent customer service, lead and coach associates, manage front-end operations, handle transactions and resolve customer issues; retail experience preferred and must be flexible for nights/weekends/holidays.
23h
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Manager, Customer Experience and Renewals
New York City or Washington
$158k-$219k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in Customer Success and Renewals Sales, including 2+ years managing people, with SaaS retention, commercial negotiation, AI workflow, cloud security, and networking expertise.
Salesforce, LLMs
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI