7,687 customer experience manager jobs at 2,510 companies in New York
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
1mo
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
1mo
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Customer Experience Manager
New York City, New York, United States
$94k-$118k/yr OnsiteFull Time
3+ YOE3+ years retail management experience (3–5 years preferred), luxury retail or hospitality preferred; customer-obsessed, coaching and mentoring ability, flexible schedule (nights/weekends/holidays), proficiency with digital check-in and clienteling systems.
2d
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Customer Experience Manager
Johnson City, New York, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
1w
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
2w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
3w
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Customer Experience Manager
West Point, New York, United States
$65k/yr OnsiteFull Time
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
1mo
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
3mo
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Senior Customer Experience Manager
New York, New York, United States
$95k-$150k/yr HybridFull Time
4+ YOE4+ years in program management or process improvement; experience with B2B customer relationships; retail tech implementation; strong analytical skills; cross-functional collaboration; detail-oriented.
RFID, Computer Vision, Data Analysis and Visualization, Project Management Methodologies
2w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
1mo
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Customer Experience Manager
Rochester, New York, United States
$118k-$150k/yr OnsiteFull Time
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Customer Experience Manager
Vestal, New York, United States
$18-$25/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years retail management experience, cash handling, scheduling, associate training, and familiarity with LMS and scheduling systems.
Learning Management System (LMS), auto-scheduler system
1w
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Full Time customer experience manager
East Aurora, New York, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible scheduling including nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
POS
1mo
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Customer Experience Lead
Brooklyn, New York, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2–5 years in customer experience/support/community with excellent writing, brand awareness, judgment, comfort with automation/AI, and ability to turn customer feedback into product and process improvements.
Gorgias, Shopify
2w
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience,2+ years customer-facing experience,strong communication,problem-solving,and ability to manage multiple priorities; familiarity with Zendesk and CRM platforms preferred.
Zendesk, CRM, Ingram Micro Xvantage, APIs
2mo
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr OnsiteFull Time
2+ YOEAssociate's or bachelor's degree or equivalent experience, 2+ years in customer-facing work, strong communication and problem-solving skills, and ability to manage priorities, relationships, and escalations.
Ingram Micro Xvantage, Zendesk, CRM, APIs
6d
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Customer Experience Associate
New York City, New York, United States
$67k-$75k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or an adjacent role, strong communication, organization, time management, problem-solving, data analysis, and stakeholder communication skills.
Zendesk
1w
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Customer Experience Associate
New York City, New York, United States
$250-$500/day OnsiteFull Time
Customer service, client relations, or account management experience; excellent communication, interpersonal, organizational, and problem-solving skills; Microsoft Office proficiency required.
Microsoft Office Suite, CRM software
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