1,856 customer experience manager jobs at 731 companies in Holmes Beach, FL
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Customer Experience Manager
Brandon, Florida, United States
$17/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, and ability to work flexible retail schedules and perform physical tasks.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising knowledge; ability to train and mentor associates and manage front-end operations.
Fit2Run: Specialty retail chain selling athletic footwear and running apparel.
1+ YOE1+ year retail or customer service experience; key holder/leadership preferred. Strong communication, problem-solving, reliability, ability to lift 40 lbs, and flexible availability including evenings, weekends, and holidays.
New York Life: Provides life insurance, retirement income, and investment solutions.
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
EōS Fitness: Operates a chain of full-service health clubs.
Customer service or front-line leadership experience preferred; strong communication, problem-solving, interpersonal, organizational, and multitasking skills; fitness software and Microsoft Office proficiency required.
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
10+ YOE10+ MgmtBachelor's degree or equivalent experience and 10+ years of progressive leadership in customer experience, operations, service, quality, risk, retention, or related disciplines. Requires cross-functional strategy, analytics, governance, and executive communication.
Requires team management, training, budgeting, customer service, communication, policy implementation, high school diploma or equivalent, English proficiency, physical ability, and a valid driver's license if required.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOEHigh school diploma/GED or equivalent; 3–4 years in service-oriented operations; 2–3 years of customer service training; coaching, training, organizational, and multitasking skills. Four-year degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yrHybridFull Time
VerizonNYSE: VZ: Provides wireless, broadband, and telecommunications services to customers.
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
EnerSysNYSE: ENS: Global provider of industrial batteries and stored energy solutions.
5+ YOEBachelor's degree or equivalent, 5+ years customer service/order management experience, ERP/CRM experience, Microsoft Office proficiency, ability to manage complaints and KPIs, eligible for government facility access (ITAR).
ERP, Visual ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Qualifacts: Provides electronic health record software for behavioral healthcare.
2+ YOERequires 2 years in customer-facing healthcare or SaaS roles, renewal and upsell experience, strong communication, analytical, presentation, and project management skills; bachelor's preferred and travel required.
Microsoft Office, Microsoft Excel, Electronic Health Record (EHR), CSM applications, virtual meeting tools
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yrHybridFull Time
VerizonNYSE: VZ: Provides wireless, fiber-optic internet, and telecommunications services globally.
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Graybar: Distributes electrical, communications, and data networking products.
5+ YOERequires 5+ years of project order management experience, leadership and communication skills, SAP knowledge, high school diploma or GED, and resource, conflict, and deadline management abilities. Four-year degree preferred.
Allied Universal: Provides security personnel, technology, and facility management services.
2+ YOEHigh school diploma and 2+ years of technical customer service call center experience; requires communication, case management, problem-solving, judgment, and CRM systems familiarity.