987 customer experience manager jobs at 458 companies in Hondo, TX
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Customer Experience Manager
San Antonio, Texas, United States
$15/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store duties.
EōS Fitness: Operates a chain of full-service health clubs.
Customer-facing leadership with experience in customer service or front-line management; strong communication, problem-solving, and organizational skills; proficiency with Microsoft Office Suite and fitness management software; must pass background check and obtain CPR within 30 days.
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, ability to work nights/weekends/holidays in a fast-paced clinical setting.
Administrator of Digital Customer Experience & Insights
San Antonio, Texas, United States
$62k-$85k/yrOnsiteFull Time
VIA Metropolitan Transit: Provides public transportation and mass transit services in San Antonio.
3+ YOEBachelor's degree or equivalent experience plus 3 years in digital engagement, analytics, and customer experience operations; strong written/verbal communication, social media and chatbot experience, reporting and vendor management skills.
Team Leader - Customer Experience FT - (Bitters) (34426)
San Antonio, Texas, United States
$16/hrOnsiteFull Time
Goodwill San Antonio: Provides workforce development services funded by thrift store revenue.
0.5+ YOERequires 6 months to 1 year of successful retail customer service experience, strong verbal communication, teamwork, and ability to bend, lift, grasp, and move continuously.
Mid-Florida Heating & Air: Provides customer operations management focused on improving service, retention, and sales.
4+ YOE3+ MgmtExperience managing customer service, budgeting, workforce management, CRM and project management systems familiarity, Microsoft Office proficiency, 3+ years management experience, 4 years in similar role; bachelor’s preferred.
StandardAeroNYSE: SARO: Provides maintenance, repair, and overhaul services for aircraft engines.
5+ YOE5+ years in aerospace/MRO or related technical industry and 5+ years in program or customer/account management; experience with program financials, cross-functional coordination, contracts, and customer-facing reviews; bachelor's degree or equivalent.
American Campus Communities: Develops, manages, and owns student housing communities.
2+ YOE2+ Mgmt2 years leadership experience in student or multifamily housing (or similar); bachelor’s degree preferred; skills in leasing, marketing, customer service, facility management, budgeting, supervision, and strong communication; must live on-site and participate in on-call emergency response.
McLane: Distributes food and consumer products to retailers and restaurants.
3+ YOE3+ years customer-facing experience with management history, proficient in MS Office, strong communication, organizational and conflict-resolution skills; ability to read/write English.
SWIVEL: Provides digital payment processing and transaction enablement software solutions.
5+ YOE3+ MgmtBachelor’s in Business; 5+ years in financial services; 3+ years in Customer Success/Account Management; SaaS CRM experience; data analysis; strong communication and multitasking.
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yrHybridFull Time
SWBC: Provides insurance, mortgage, and investment services to institutions and individuals.
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
4+ YOEHigh school diploma or GED required (Associate preferred). 4–7 years customer service experience, prior supervisory experience, strong writing and interpersonal skills, ability to design solutions and manage billing/collections.
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yrHybridFull Time
Roo: Digital marketplace connecting veterinary professionals with animal hospital shifts.
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
SWBC: Provides insurance, mortgage, and investment services for financial institutions.
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
Bitdefender: Provides cybersecurity software for threat prevention and data protection.
3+ YOERequires 3–5 years in customer success or another customer-facing software, SaaS, or cybersecurity role; French and English fluency; enterprise customer experience; strong communication and organization; higher education or equivalent experience.
Managed Detection and Response (MDR), MDR/MXDR, PagerDuty, ChurnZero, APIs, SIEM/SOAR
5+ YOERequires 5+ years in product management, product development, digital experience delivery, or strategic planning, with expertise in digital products, discovery, analytics, agile delivery, and matrixed stakeholder leadership.
Vizrt: Visual storytelling software for broadcast and media production
10+ YOERequires 10+ years in customer success, account leadership, service delivery, technology operations, or consulting; team leadership; broadcast/media or live production experience; strategic customer ownership; and international travel.
Spurs Sports & Entertainment: Operates professional sports franchises and multi-purpose entertainment venues.
Provide guest services and crowd management at events; must be 18+, able to work flexible hours (evenings/weekends/holidays), reliable transportation, able to stand long periods and lift/push up to 50 lbs, English proficiency required.
KidStrong: Provides developmental physical and cognitive training programs for children.
Front-desk/member support role requiring strong communication, customer service, phone skills, organization, multitasking, and basic enrollment/attendance management; weekend and some evening availability preferred.
USAA: Provides insurance and banking to the military community.
6+ YOEBachelor's degree or equivalent education/experience, 6+ years in experience or user-centered design/research, and 3+ years in customer relationship management. Requires customer experience, analytical, communication, and stakeholder collaboration skills.