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15,363 customer experience manager jobs at 3,708 companies in Texas

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Customer Experience Manager
Austin, Texas, United States
HybridFull Time
Portnox
Portnox: Enterprise Access, Reimagined
3+ YOE3–7 years in customer success, account management, project management, or sales (SaaS/cybersecurity preferred). Familiarity with Salesforce and customer success tools, strong project management, communication, and problem-solving skills. Bachelor’s degree preferred.
Salesforce, GUIDEcx, Planhat
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2d
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Manager, Customer Experience
Oxnard or Fort Smith or San Antonio or O'Fallon or Montgomery
$84k-$155k/yr HybridFull Time
Rheem
Rheem: Privately held global manufacturer of heating, cooling, water-heating, pool-heating, and commercial refrigeration equipment for homes and businesses.
7+ YOEBachelor’s degree in business, statistics, economics, or related field; 7+ years in customer service or call center operations; supervisory experience; ERP and order management systems experience.
Oracle, AS400, Microsoft Office Suite
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1mo
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Customer Experience Manager
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
C2 Global Professional Services
C2 Global Professional Services: Specializes in managing and operating integrated workforce systems.
3+ YOE3+ years relevant experience preferred, undergraduate degree preferred, valid driver\u0002s license, bilingual English/Spanish preferred, strong analytics, customer experience, supervision and program management skills.
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2w
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Customer Experience Manager
Arlington, Texas, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
Allura
Allura: Private U.S. manufacturer and distributor of fiber-cement siding and exterior building materials for builders.
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
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2w
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MANAGER CUSTOMER EXPERIENCE - DTC
Dallas, Texas, United States
OnsiteFull Time
Dal-Tile
Dal-Tile: Manufacturer and distributor of ceramic, porcelain, and stone tile.
6+ YOE1+ MgmtBachelor's degree or equivalent; 6–8 years of relevant experience, 1–3 years managing people, customer service experience, Microsoft Office proficiency, and strong communication, problem-solving, and organizational skills.
Microsoft Office Suite
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1mo
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
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1mo
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Customer Experience Manager
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
C2 Global Professional Services
C2 Global Professional Services: Specializes in managing and operating integrated workforce systems.
3+ YOE3+ years relevant experience preferred, undergraduate degree preferred, valid driver\u0002s license and insurance, bilingual English/Spanish preferred, strong analytics, communication, and supervisory skills.
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2w
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Assistant Customer Experience Manager
El Paso, Texas, United States
OnsiteFull Time
Balfour Beatty Communities
Balfour Beatty Communities: U.S. residential real estate investment and management serving military families, students, and multifamily residents.
3+ YOEHigh school diploma or GED, 3+ years of customer service experience, strong engagement and communication skills, Microsoft Office experience, valid driver's license, and safe driving record.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
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2mo
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Customer Experience Manager
Austin, Texas, United States
OnsiteFull Time
Cloudflare
CloudflareNYSE: NET: Cloud-based security, performance, and reliability services for Internet applications.
3+ YOE3+ years in customer success/account management or sales, 2+ years industry experience preferred, Bachelor's degree or professional qualification, strong SaaS retention and value-selling skills, networking knowledge, project management and cloud implementation experience; French or German preferred.
LLMs, CRM
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3w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
Q2
Q2NYSE: QTWO: Public banking software provider serving banks, credit unions, fintechs, and alternative lenders with banking and lending solutions.
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
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1mo
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Customer Experience Manager (Austin TX)
Austin, Texas, United States
RemoteFull Time
NWN Carousel
NWN Carousel: Private U.S. managed-services provider serving public and private organizations with AI, cloud, cybersecurity, connectivity, and workplace solutions.
7+ YOE7+ years in operations or engagement management; strong communication; familiarity with call flows and basic Cisco networking; ServiceNow proficiency; ability to manage engineers and customer outcomes.
Service Now Product Suite
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Customer Experience & Account Manager
Grapevine, Texas, United States
OnsiteFull Time
CareGard Warranty Services
CareGard Warranty Services: Privately held automotive F&I administrator serving agents and dealers with vehicle service contracts, GAP, and warranty programs.
Experience in account management or customer success, strong communication and organization, ability to onboard and support dealer/agent partners, cross-functional collaboration skills.
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6d
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Assoc Manager, Customer Experience
Oxford or Dallas or Rochester or Austin
$50k-$65k/yr OnsiteFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
4+ YOE3+ MgmtRequires 4+ years of related real estate, mortgage, escrow, or quality auditing experience and 3+ years of leadership experience; bachelor's degree preferred or equivalent experience.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma
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3w
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Customer Experience Manager at Thousand Oaks
The Colony, Texas, United States
OnsiteFull Time
Billingsley Company
Billingsley Company: Private Dallas real estate developer and property manager building and managing commercial and residential communities across Texas.
2+ YOERequires a high school diploma, valid driver's license, 2+ years of customer service or multifamily or hospitality management experience, Microsoft Office proficiency, communication, conflict resolution, and weekend availability.
Microsoft Office, RealPage, Onesite, ActiveBuilding, Knock, CRM
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6d
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Assoc Manager, Customer Experience
Oxford or Dallas or Rochester or Austin
$50k-$65k/yr OnsiteFull Time
Cotality
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
Bachelor’s degree preferred or equivalent experience; 5+ years relevant industry experience, 4+ years related experience, and 3+ years leadership experience. Requires team leadership, client management, analytical, communication, and Microsoft suite proficiency.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma, Zoom
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3d
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Customer Experience Specialist
Austin, Texas, United States
$24-$27/hr HybridFull Time
Insights Learning & Development
Insights Learning & Development: Private UK people-development providing psychology-based leadership, teamwork and self-awareness programs to organizations worldwide.
Customer service or client experience experience, strong communication, organization, relationship-building, problem-solving, customer data management, and ability to manage multiple priorities.
Microsoft Dynamics 365
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1mo
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Assistant Manager Customer Experience
Katy, Texas, United States
$48k-$68k/yr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Lead customer service and sales initiatives, recruit and develop talent, manage payroll and training, oversee store operations including pricing, stockroom, receiving and third-party logistics.
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