610 customer experience manager jobs at 305 companies in Lawrence, MI
2w
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Customer Experience Manager
Niles, Michigan, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree preferred in business, supply chain, or logistics; 5+ years relevant experience including 2+ years leadership; ERP and Microsoft Office proficiency; Salesforce preferred.
Salesforce, Enterprise Resource Planning (ERP), J.D. Edwards, EPICS, Oracle, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Word
5d
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Customer Experience Associate
Granger, Indiana, United States
$19-$22/hr OnsiteFull Time
1+ YOERequires at least one year in customer service, sales, or a customer-facing role; strong communication, interpersonal, organizational, and problem-solving skills; and proficiency with property management, Microsoft Office, and CRM tools.
OneSite, Yardi, Microsoft Office, CRM
3w
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Customer Experience Lead - Full Time
Grandville, Michigan, United States
$15/hr OnsitePart Time
Retail experience preferred (1+ year), strong customer service and leadership skills, communication and problem-solving, ability to work nights/weekends/holidays, attention to detail.
1d
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Customer Experience Coordinator
Battle Creek, Michigan, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, 1 year of retail experience, 6 months of leadership experience, communication and organizational skills, merchandising knowledge, multitasking ability, and ability to train others.
POS
3w
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Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
CRM, Data Visualization, CX Platforms
3w
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Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
CRM, Data Visualization, CX Platforms
3mo
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Customer Experience Supervisor I - Crossroads Mall
Portage, Michigan, United States
$21-$26/hr OnsiteFull Time
Supervisor role focusing on customer service, coaching, and checkout processes. Prior retail supervisory experience preferred.
1mo
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Customer Service Manager
Mishawaka, Indiana, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years customer service/manufacturing operations experience, leadership and project management experience, familiarity with data analytics, reporting, and manufacturing ERP systems; travel ~10-25%.
Microsoft Excel, Microsoft Access, Microsoft Office, Manufacturing ERP Operational systems
1mo
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CUSTOMER RELATIONS MANAGER
Grand Rapids or Valparaiso or Holland or Muskegon
RemoteFull Time
2+ YOE2+ years residential customer service/home warranty experience; outstanding customer service and communication skills; high school/GED required; construction/homebuilding experience preferred; highly proficient in Microsoft Excel, PowerPoint, Word.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
2w
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Wholesale Customer Care Manager
South Bend, Indiana, United States
OnsiteFull Time
5+ YOE5+ years leadership in customer service/call center, team coaching, KPI-driven analysis, workforce management experience, strong communication and problem-solving; high school required, bachelor's preferred.
Microsoft Office Suite, Microsoft Copilot, ChatGPT
2mo
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Customer Manager
Grand Rapids or Kalamazoo
$65k-$73k/yr FieldFull Time
0.5+ YOEBachelor's degree or equivalent experience; minimum 6 months retail/CPG/marketing/space management or resets experience; Microsoft PowerPoint, Excel, Word, Outlook proficiency; strong presentation, communication, and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
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Customer Manager
Grand Rapids or Kalamazoo
$65k-$75k/yr FieldFull Time
0.5+ YOEBachelor's degree or equivalent experience; minimum six months retail/CPG or related experience; proficiency with Microsoft PowerPoint, Excel, Word, Outlook and web applications; strong presentation, communication and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
2w
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Customer Service Manager
Holland, Michigan, United States
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma or GED required; retail experience and supervisory experience preferred. Requires communication, bookkeeping, organization, decision-making, leadership, retail operations, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
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Customer Champion
Elkhart, Indiana, United States
$58k-$79k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years of customer service experience, 2 years of sales and management experience, and preferred SAP, Excel, and Word experience.
SAP, Microsoft Excel, Microsoft Word
2w
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Customer Service Department Manager
Benton Harbor or Stevensville or South Haven
FieldFull Time
4+ YOEBachelor's degree or equivalent experience and 4+ years of retail, grocery, or customer service experience. Requires leadership, communication, financial analysis, safety, and operational decision-making skills.
5d
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Customer Champion
Elkhart, Indiana, United States
$58k-$79k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years of customer service experience, 2+ years in sales and management; SAP, Microsoft Excel, and Microsoft Word preferred. Manufacturing experience is a plus.
SAP, Microsoft Excel, Microsoft Word
1w
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Customer Success Manager (Hopkins, MN or Mishawaka, IN areas)
Hopkins or Mishawaka or United States
$72k-$113k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, or enterprise customer-facing roles; renewal ownership, enterprise account management, commercial skills, communication, autonomy, and B2B SaaS or platform experience.
Particle platform, CRM
1mo
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Customer Service Manager
Mishawaka, Indiana, United States
OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years customer service/manufacturing operations experience; leadership and project management experience; familiarity with data analytics, reporting, and manufacturing ERP systems; proficiency with Excel, Access, and other MS Office apps.
Excel, Access, Microsoft Office, Manufacturing ERP Operational systems
1w
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Retail Experience Supervisor
Grandville, Michigan, United States
$17-$26/hr OnsiteFull Time
1+ MgmtOne year of leadership experience plus sales, customer service, or related experience. Must work successfully on a team and maintain a flexible schedule including holidays, nights, and weekends.
1mo
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Customer Account Lead
Byron Center, Michigan, United States
OnsiteFull Time
Entering and processing purchase orders, resolving customer complaints, managing account administration, strong communication and organizational skills; two years customer service experience referenced.
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