1,627 customer experience manager jobs at 770 companies in Lockport, NY

2w
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Full Time customer experience manager
East Aurora, New York, United States
$17-$18/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible scheduling including nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
POS
1w
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr HybridFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
2+ YOEBachelor's degree or equivalent and 2+ years in customer success, sales support, account management, business development, customer experience, or related work; strong communication, presentation, analytical, and collaboration skills.
Xvantage
1mo
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Customer Experience Associate
Grimsby, Ontario, Canada
$22-$27/hr OnsitePart Time
TD Bank
TD BankToronto Stock Exchange: TD: Provide retail, commercial, and wholesale banking and financial services.
1+ YOEHigh school diploma or 1+ years relevant experience; strong customer service, administrative and time-management skills; proficiency with Microsoft Word, Excel, Outlook and internet; strong verbal and written communication.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Customer Experience Intern
Welland, Ontario, Canada
$22-$25/hr OnsiteFull Time, Internship
Bosch
Bosch: Global manufacturer of automotive and industrial engineering technology.
Enrolled in or recent graduate of a business/marketing/communications post-secondary program; customer service experience (1-2 years preferred); SAP and Microsoft Office proficiency; strong communication, time management, and problem-solving skills; bilingual English/French an asset.
SAP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Experience Leader
Toronto, Ontario, Canada
$19-$23/hr OnsitePart Time
Indigo Books & Music
Indigo Books & Music: Operates a chain of bookstores and lifestyle retail outlets.
1+ YOE1–2 years customer service/merchandising/operations experience; ability to lift up to 40 lb; availability evenings, weekends and holidays; leadership, planning, and provincial health & safety knowledge.
1mo
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Manager, Customer Experience & Technical Enablement
Toronto, Ontario, Canada
$110k-$130k/yr HybridFull Time
Nymi
Nymi: Wearable biometric devices for secure enterprise authentication
5+ YOE2+ Mgmt5+ years in customer-facing technical roles,2+ years leading technical teams,experience troubleshooting enterprise/regulated environments,Zendesk and identity/IAM exposure,validation frameworks and AI in support.
Zendesk, Nymi SDK, Nymi Connect, Evidian Authentication Manager, MES, IAM/SSO, IQ/OQ/PQ
1mo
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Next Generation Customer Experience (Omnichannel) Manager
Toronto, Ontario, Canada
$115k-$158k/yr HybridFull Time
Takeda
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
8+ YOEUniversity degree preferred,8+ years leading cross-functional teams in omnichannel/digital marketing (biopharma preferred). Experience with HCP journeys, campaign management, CRM, analytics, stakeholder management, and compliance.
SFMC, SFDC, Veeva
2mo
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Customer Experience Representative
Buffalo, New York, United States
$50k-$79k/yr OnsiteFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
2+ YOEBachelor's degree or equivalent experience, 2+ years in customer success, sales support, account management, business development, or related work, with strong communication, presentation, analytical, and collaboration skills.
Xvantage
1mo
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Client Experience Manager
Toronto, Ontario, Canada
$70k-$80k/yr HybridFull Time
Real Food for Real Kids
Real Food for Real Kids: Provides healthy catered meals to childcare centres and schools.
2+ YOECollege diploma or bachelor's, 2+ years leading customer success teams, account management/B2B sales experience, CRM and ERP familiarity, Ontario driver's license, strong communication skills.
HubSpot, Salesforce, Monday.com, Google Apps, Microsoft Office Suite, ERP
1w
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Customer Experience Lead
St. Catharines, Ontario, Canada
OnsiteFull Time
Laura Canada
Laura Canada: Canadian women's apparel retailer operating Laura and Melanie Lyne.
Passion for fashion and customer service, team leadership or sales training experience, strong selling skills, and desire to develop a retail career.
3w
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Manager, Guest Experience
Toronto, Ontario, Canada
$73k-$94k/hr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEHigh school diploma or associate degree; 2 years guest services/front desk experience (or associate degree with no experience); supervisory and guest-service skills; conflict resolution and staff management.
2w
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Manager, Client Experience
Toronto, Ontario, Canada
HybridFull Time
Boldr
Boldr: Ethical outsourcing for customer experience and data operations.
3+ YOE3+ MgmtRequires 3+ years in client-facing operations, 3+ years in business services, and 3+ years managing people. Must be analytical, client-focused, proficient with spreadsheets, and able to manage teams, KPIs, escalations, and presentations.
Microsoft Excel, Google Sheets, Google Suite of Services, Gmail, Google Drive, Google Slides, Google Docs, HubSpot
1mo
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Director Customer Experience Business Delivery
Toronto, Ontario, Canada
$120k-$160k/yr HybridFull Time
Northbridge Financial
Northbridge Financial: Provides commercial property and casualty insurance for Canadian businesses.
10+ YOE10+ years leading enterprise CRM platforms (ideally Microsoft Dynamics); experience with CRM roadmaps, data strategy and Customer 360; strong product ownership, cross-functional leadership, and stakeholder influence.
Microsoft Dynamics, CRM
6d
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Lead Product Manager, Customer Experience
Ontario or British Columbia or Toronto or Vancouver or North America
$140k-$175k/yr RemoteFull Time
Marqeta
MarqetaNASDAQ: MQ: Providing cloud-based card issuing and payment processing infrastructure.
7+ YOERequires 7+ years as a product manager or equivalent, product delivery experience, customer empathy, agile development knowledge, technical acumen, and strong communication and systems thinking.
APIs, Snowflake, DataDog, Scrum
1w
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Junior Client Experience Manager - Toronto
Toronto, Ontario, Canada
HybridFull Time
Capital Economics
Capital Economics: An independent economic research providing macroeconomic, financial market, and sectoral analysis, forecasts, and consultancy.
1+ YOERequires 1–3 years in client-facing account management, client success, or sales support; experience with SaaS, financial services, or subscriptions; data analysis, relationship-building, problem-solving, and Salesforce and Tableau experience.
Salesforce, Tableau, MEDDPIC, Net Promoter Score (NPS)
2w
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Client Experience Manager
Toronto or Mississauga
$62k-$101k/yr HybridFull Time
Fidelity Canada
Fidelity Canada: Provides investment products and clearing services for Canadian investors.
3+ YOE3+ years in mutual funds or financial services, 2+ years inbound call inquiries or 1+ year transaction processing, post-secondary education or equivalent, and customer relationship management expertise.
Microsoft Office Suite, Salesforce, AI, CHAT, LinkedIn Hiring Assistant
1mo
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Customer Success Manager
Toronto, Ontario, Canada
$100k-$120k/yr HybridFull Time
PureFacts
PureFacts: Provides revenue management software for wealth and asset managers.
2+ YOE2+ years client-facing experience in wealth or financial services; proven success managing strategic customer relationships; strong communication, analytical, and stakeholder management; experience with CRM/Customer Success platforms.
Salesforce, Gainsight, HubSpot
4w
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Customer Success Manager
Toronto, Ontario, Canada
$80k-$100k/yr HybridFull Time
FacilityOS
FacilityOS: Unified platform for facility safety, security, and operations.
2+ YOE2+ years customer success experience managing account lifecycles, strong analytical, communication, project management, and organizational skills; self-starter with growth mindset.
Catalyst, Gainsight, Totango
2w
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Customer Success Manager
Toronto, Ontario, Canada
$65k-$98k/yr HybridFull Time
SPS Commerce
SPS CommerceNASDAQ: SPSC: Cloud-based supply chain management and retail analytics software provider.
2+ YOEBachelor's degree or equivalent, 2+ years of customer success management or 3–5 years of business experience, SaaS experience, executive relationship management, and strong communication and organizational skills.
1w
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Customer Success Manager
Toronto, Ontario, Canada
RemoteFull Time
The Ocean Cleanup
The Ocean Cleanup: Developing advanced technologies to remove plastic from global waters.
2+ YOERequires 2–4 years in Customer Success, Account Management, or SaaS; quality management or compliance experience; SMB and enterprise customer support; CRM familiarity; and strong communication skills.
CRM, Customer health tracking tools