932 customer experience manager jobs at 401 companies in Madison, IN
2w
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Customer Experience Manager
Hebron, Kentucky, United States
OnsiteFull Time
Experience in customer experience or account management, strong communication, analytical skills, ability to manage complex service solutions, experience with financial processes and SLAs.
OMS, WMS, CRM
1mo
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Customer Experience Manager
Simpsonville, Kentucky, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, excellent verbal/written communication, multi-tasking, ability to lift ~25 lbs, operate register, flexible schedule including days/evenings/weekends.
3mo
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Retail Customer Experience Coordinator
Frankfort, Kentucky, United States
$14-$14/hr OnsiteFull Time
1+ YOEPromote excellent customer experience; lead front-of-store Associates; train and mentor staff; manage POS coverage; ensure compliance with labor laws and loyalty programs.
3mo
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Customer Success Manager
Madison, Indiana, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree in engineering, marketing, or related field; 10+ years of professional customer service experience and 5+ years in management; travel up to 25%.
2w
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Team Experience Specialist
Louisville, Kentucky, United States
OnsiteFull Time
Customer-service oriented event coordinator skilled in managing communications, coordinating housing blocks, using Microsoft Word/Excel, multi-tasking, strong written and oral communication; degree in hospitality/business/sport management preferred; non-compete required.
Microsoft Word, Microsoft Excel
3w
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Customer Success Manager
Louisville, Kentucky, United States
HybridFull Time
5+ YOERequires 5+ years in customer success, account management, or strategic consulting; enterprise contract renewals; executive business reviews; CRM expertise; travel up to 25%; and a bachelor's degree or equivalent experience.
Salesforce, SaaS, GOST
3w
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CUSTOMER SUCCESS MANAGER
Erlanger, Kentucky, United States
OnsiteFull Time
7+ YOE7+ years customer service experience, 5+ years account management preferred, bachelor's degree preferred, CRM and ERP experience, strong communication and organizational skills, ability to travel occasionally and pass background/drug screening.
CRM, ERP, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft SharePoint
2d
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Retail Experience Manager - St. Mathews KY
Louisville, Kentucky, United States
$55k-$87k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
2mo
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Customer Service Manager
Louisville, Kentucky, United States
HybridFull Time
5+ YOE5+ years customer service experience in high-volume/printing or folding carton environments; high school diploma required (college preferred); proficiency with Microsoft Office (Excel, Word, PowerPoint); MRP/ERP and Epicor - AVP preferred; supervisory, training, and problem-resolution skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, MRP/ERP, Epicor - AVP
4d
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Guest Experience Supervisor
Louisville, Kentucky, United States
$56k-$70k/yr HybridFull Time
3+ YOERequires 3+ years in museum guest relations, retail management, or a comparable field; 2+ years with online retail tools; inventory, cash handling, transactions, and staff or volunteer supervision experience.
POS
3w
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Guest Experience Leader
La Grange, Kentucky, United States
OnsiteFull Time
Lead guest experience; recruit, train and lead volunteers; manage ministry budget; must lift 30-40 lbs, reside or relocate to Oldham County, and agree to the church Statement of Faith.
2w
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Manager Customer Service I RX
Louisville, Kentucky, United States
OnsiteFull Time
2+ YOEManage 10-25 agents in a call center environment; 2+ years customer service experience; obtain Kentucky Pharmacy Technician license; strong coaching, communication, and data analysis skills; proficiency with Microsoft Windows, Slack, Zoom, Oracle Chats, and Outlook.
Microsoft Windows, Slack, Zoom, Oracle Chats, Outlook
1mo
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Senior Customer Relationship Manager
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yr RemoteFull Time
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Silverlake, CIF 20/20, Core Director
1w
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Customer Care Manager II
Louisville, Kentucky, United States
FieldFull Time
2+ YOEManage field warranty service requests, perform homeowner assessments, root-cause analysis, schedule and oversee repairs, basic construction skills, valid driver’s license, ability to lift/ climb, 2+ years relevant experience, university degree or equivalent typically required.
3w
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Customer Success Manager
Louisville, Kentucky, United States
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management in SaaS or public sector; proven enterprise renewal and financial acumen; experience delivering QBRs/ABRs to executives; Salesforce experience; bachelor\u0002s degree preferred; travel up to 25%.
Salesforce
3w
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Customer Operations Manager
Louisville, Kentucky, United States
$50k/yr OnsiteFull Time
1+ YOE1+ years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer-resolution skills.
Microsoft Office
3mo
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Customer Support Manager
Louisville, Kentucky, United States
$60k-$65k/yr RemoteFull Time
1+ YOE1+ Mgmt1–3 years in managing a call center or technical support team; experience in 24/7 support; strong leadership, SLAs, ticketing systems (ServiceNow); excellent communication and problem-solving.
ServiceNow, Remote device management, digital signage, IT troubleshooting
2mo
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Customer Service Manager - State Farm Agent Team Member
Prospect, Kentucky, United States
OnsiteFull Time
Experience in customer service with strong communication; license prep for property/casualty and life/health; ability to work in a team.
1mo
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Connected Customer Supervisor
Florence, Kentucky, United States
OnsiteFull Time
1+ YOE1+ Mgmt1 year supervisory (or 4 years customer service) experience, high school diploma/GED, 2 years computer experience, ability to lift 25+ lbs, supervise front-end/customer service and manage inventory accuracy.
Tags-On-Demand (TOD)
4d
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Consumer Experience Leader (FT)
Louisville, Kentucky, United States
$20-$25/hr OnsiteFull Time
1+ MgmtHigh school diploma or GED required; one year of preferred retail supervisory experience, with sales, customer service, merchandising, inventory control, loss prevention, POS systems, and Microsoft Office skills.
POS Systems, Microsoft Office
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