773 customer experience manager jobs at 335 companies in Marion, IN
2w
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Customer Experience Manager
McCordsville, Indiana, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years customer service leadership or property management experience, high school diploma/GED, strong communication, proficiency with OneSite/Yardi and Microsoft Office, ability to lead teams and improve resident experience.
Onesite, Yardi, Microsoft Office
2mo
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Full-Time Customer Experience Manager
Fort Wayne, Indiana, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible availability including nights and weekends; strong communication, merchandising knowledge, multitasking, and ability to train and mentor front-end associates.
POS
2w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Experience Manager
Carmel, Indiana, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years professional experience, retail/grocery experience preferred. Must handle cash, scheduling, staffing, and customer service; proficient with Microsoft Office; familiarity with Workday or Kronos UKG preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
3w
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Operations Experience Manager
Noblesville, Indiana, United States
OnsiteFull Time
2+ YOE1+ MgmtLead order fulfillment and receiving operations, manage people and store standards, enforce safety and SOPs, and provide coaching and performance feedback; 2+ years related experience and 1+ year leadership experience.
HDPhone
1mo
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$70k/yr OnsiteFull Time
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
4w
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Customer Project Manager
Fort Wayne, Indiana, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years aircraft maintenance experience and 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/Transport Canada regulations; strong communication, planning, and computer skills.
2w
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Customer Service Manager
Fort Wayne, Indiana, United States
$87k-$92k/yr HybridFull Time
Manage and develop an underwriting team, oversee complex accounts, obtain P&C license within 6 months, proficiency with Microsoft Excel and Word, insurance and customer service experience, strong communication and leadership skills.
Microsoft Excel, Microsoft Word
4d
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Customer Service Manager
Indianapolis, Indiana, United States
OnsiteFull Time
Bachelor’s degree or higher and previous management experience required. Must solve problems, motivate teams, improve performance, communicate professionally, and execute policies and procedures.
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
3w
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Guest Experience Host
Fort Wayne, Indiana, United States
$20-$25/hr OnsiteFull Time, Part Time
Provide attentive, organized, guest-facing service; anticipate needs, manage arrivals, assist with luggage and hotel upkeep; weekend and holiday availability required.
3w
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Customer Success Manager (Carmel, IN)
Carmel, Indiana, United States
$75k/yr HybridFull Time
1+ YOEBachelor's degree required,1+ years customer relations or SaaS experience preferred,proficient with Microsoft Word/Excel/PowerPoint,strong communication and organization,occasional travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Relationship Manager
Fort Wayne, Indiana, United States
OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in customer success/relationship management or hospitality, strong communication, emotional intelligence, CRM and customer service experience.
CRM systems
2w
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Assistant Customer Service Manager
Carmel, Indiana, United States
$16-$18/hr OnsitePart Time
0.5+ YOEHigh school diploma/GED, minimum 6 months retail experience, knowledge of retail computer systems; basic math and communication skills; ability to lift up to 50 lbs and perform physical tasks.
Microsoft Word, Microsoft Excel, POS
2mo
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Senior Manager, Customer Migration & Transformation
Tucson or Raleigh or Carmel
$125k-$160k/yr RemoteFull Time
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
3w
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Guest Experience Supervisor
North Manchester, Indiana, United States
$21/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years experience in similar role, ServSafe, Choke Safety and Allergen Awareness certifications, Microsoft Office proficiency, supervisory and customer-service skills.
Microsoft Office
1mo
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Consumer Experience Leader (FT)
Fort Wayne, Indiana, United States
$18-$22/hr OnsiteFull Time
1+ YOERetail supervisory experience preferred; skills in sales, customer service, merchandising, inventory control, loss prevention, staffing, coaching, and Microsoft Office; HS diploma/GED required.
POS Systems, Microsoft Office
1w
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Customer Service Representative
Fort Wayne, Indiana, United States
OnsiteFull Time
Strong relationship building and customer management skills, passion for serving customers, willingness to learn and grow through company training.
1w
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Director, Customer Operations
Fishers, Indiana, United States
RemoteFull Time
Strategic leader overseeing customer service, dispatch, workforce management, quality assurance, escalations, customer experience, analytics, technology transformation, and internal and outsourced teams.
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