2,969 customer experience manager jobs at 1,018 companies in Maryvale, AZ
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Manager, Customer Experience
Chandler, Arizona, United States
$100k-$125k/yrHybridFull Time
Benepass: Fintech platform helping employers administer and distribute employee benefits and non-salary compensation.
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ YOEHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
OpendoorNasdaq: OPEN: Public U.S. real estate technology that buys and sells homes for residential sellers and buyers.
Requires management experience with direct reports, customer service leadership, coaching, performance management, staffing, escalation handling, and cross-functional operational improvement.
OpendoorNasdaq: OPEN: Public U.S. real estate technology that buys and sells homes for residential sellers and buyers.
Requires direct people-management experience, strong communication and problem-solving skills, willingness to work evenings, weekends, holidays, and a commitment to learning real estate and product concepts.
10X Health: U.S. biotechnology and wellness providing genetic testing, bloodwork, supplements, IV therapy, and longevity care.
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
Qureos: AI-powered recruitment platform connecting talent with employers.
Proven customer-facing experience, strong written/verbal communication, analytical problem-solving, CRM proficiency, ability to work independently in a remote environment.
Shamrock Foods Company: Family-owned food manufacturer and broadline foodservice distributor.
2+ YOERequires 2+ years in customer service, sales operations, or order management; strong organization, communication, Excel, reporting, ERP, and order-management skills; production or fulfillment experience preferred.
ZipRecruiterNYSE: ZIP: Public online employment marketplace connecting businesses and millions of job seekers through AI-powered matching.
2+ YOEHigh school degree or equivalent and 2+ years in customer service or customer success focused on data analysis; requires escalation handling, organization, detail orientation, and time management.
call recording systems, chat recording systems, email recording systems
TestEquity: Private electronics test-and-measurement distributor and environmental-chamber manufacturer serving design, production, and repair customers.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yrHybridFull Time
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible nights and weekend availability, merchandising knowledge, communication, organization, multitasking, and training ability.
onsemiNasdaq: ON: Supplier of intelligent power and sensing technologies.
Currently enrolled in a bachelor's degree program in business, customer insights, customer experience, marketing, program management, or communications; strong communication and organizational skills; familiarity with Microsoft programs.
Microsoft Excel, Microsoft SharePoint, Microsoft PowerPoint, Microsoft Word
São Paulo or Phoenix or United Kingdom or Joinville
HybridFull Time, Contract
JEM Systems: Private fire-life-safety engineering, distribution, and systems-integration firm serving contractors and businesses.
Advanced or fluent English, excellent written and verbal communication, analytical and organizational skills, attention to detail, proactive follow-up, and ability to manage multiple customer requests.
Select Blinds: US online retailer selling made-to-measure blinds, shades, curtains, and shutters for residential customers.
Entry-level customer service role; typing 40 WPM, basic Microsoft applications, ability with fractions/measurements, strong verbal/written communication; previous customer service or sales preferred; project management and customer-focused mindset.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word
MaerskNasdaq Copenhagen: MAERSK-B: Global integrated container logistics and shipping.
Job-related training and on-the-job experience supporting customer services, administrative tasks, customer channels, case management, onboarding, relationships, contracts, or disputes.
EcoShield Pest Solutions: EcoShield Pest Solutions is a privately held residential and commercial pest-control provider serving customers across the United States.
7+ YOE7+ MgmtRequires 7+ years of progressive leadership experience in customer service, contact center, or customer experience operations, including high-volume, multi-level team leadership. High school diploma or equivalent required.
Choice Hotels InternationalNYSE: CHH: Public U.S. lodging franchisor serving business and leisure travelers through a portfolio of hotel brands.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
3+ YOEPreferred bachelor's degree and 3–5 years in customer experience, support operations, knowledge management, business analysis, customer success, or continuous improvement. Requires data analysis, reporting, dashboards, collaboration, and stakeholder management.