49 customer support lead jobs at 33 companies in Maryvale, AZ
1w
Save
Mark Applied
Hide
Safety Support Team Lead - Customer Support
Scottsdale, Arizona, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires 3+ years in customer support, user operations, or trust and safety, including 2+ years managing frontline teams. Experience with operational KPIs, escalations, coaching, and fast-paced environments.
Customer Satisfaction (CSAT), Average Handling Time (AHT), Service Level Agreement (SLA), Quality Assurance (QA), Standard Operating Procedures (SOP), Workforce Management (WFM)
3w
Save
Mark Applied
Hide
Support Lead
Avondale, Arizona, United States
$16/hr OnsitePart Time
1+ YOE1+ MgmtHigh school diploma or equivalent, at least one year of management experience, strong communication, multitasking, creative thinking, composure, and ability to lift 25 pounds and work flexible shifts.
3w
Save
Mark Applied
Hide
Director of Customer Support
Tempe or United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
6d
Save
Mark Applied
Hide
Senior Manager, Customer Support
Mesa, Arizona, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE4+ MgmtBachelor's degree required; 7–10+ years of customer support experience and 4+ years leading teams. Requires KPI improvement, escalation management, cross-functional collaboration, and Jira and Confluence experience.
Jira, Confluence, AI
5d
Save
Mark Applied
Hide
Director of Support
Phoenix or United States
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical or customer support in B2B SaaS, including managers and teams of 20+; hands-on Zendesk administration and Explore reporting; support metrics, AI workflow, escalation, and customer communication experience.
Zendesk, Zendesk Explore, Swift CX, Jira, Linear, Lattice, Sigma
2mo
Save
Mark Applied
Hide
Customer Sales Lead
Tempe or Phoenix or Tucson
$63k-$85k/yr FieldFull Time
3+ YOETerritory sales role supporting Walmart across Phoenix Metro and Tucson. Requires 3 years territory sales experience, 1 year supervisory preferred, Microsoft Office proficiency, valid driver's license, reliable vehicle, and ability to travel ~25%.
Microsoft Office
3w
Save
Mark Applied
Hide
IT Lead Support Worker - Arizona State University
Tempe, Arizona, United States
OnsiteFull Time
2+ YOE2+ years IT support experience preferred; hands-on hardware and POS troubleshooting, basic networking knowledge, strong customer service and multitasking skills.
POS, Micros Simphony, Catapult, Blackboard
2w
Save
Mark Applied
Hide
Work From Home - Client Support Manager
Scottsdale, Arizona, United States
RemoteFull Time
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3w
Save
Mark Applied
Hide
Member Care Center Team Lead
Phoenix, Arizona, United States
$24-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED required; associate degree preferred. Requires 3+ years in a call center or financial institution, leadership, customer support, communication, problem-solving, data analysis, and Microsoft Office proficiency.
Cisco, Microsoft Office, Microsoft Outlook, Microsoft Word
2w
Save
Mark Applied
Hide
Pharmacy Operations Team Lead
Phoenix, Arizona, United States
$23-$36/hr OnsiteFull Time
Leads pharmacy operations, processes prescriptions, supports patients with medication and product information, assists vision customers, and provides pharmacy customer service.
Walmart+, Live Better U, Walmart Academy
3mo
Save
Mark Applied
Hide
Shift Lead
Tempe, Arizona, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflows, enforce safety and cleanliness, operate car wash equipment, and engage customers.
Microsoft Excel
1mo
Save
Mark Applied
Hide
Shift Lead
Phoenix, Arizona, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflow, enforce safety and policies, perform cleaning and equipment tasks, and handle customer interaction; high school preferred, background check required.
Microsoft Excel
1w
Save
Mark Applied
Hide
Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1w
Save
Mark Applied
Hide
Patient Support Center Manager
Phoenix, Arizona, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED plus advanced training required; bachelor's preferred. Requires 2+ years managing or leading in a call center, strong communication, team coaching, performance management, and problem-solving skills.
ACD, IVR, CRM, WFM
2w
Save
Mark Applied
Hide
Retail - Team Lead
Glendale, Arizona, United States
OnsitePart Time
Experience and qualifications should support sales performance, customer service, merchandise organization, shipment handling, loss prevention, and employee training and coaching.
3w
Save
Mark Applied
Hide
Technical Product Support (TPS) Engineer III Senior
Phoenix, Arizona, United States
$96k-$132k/yr OnsiteFull Time
Requires technical expertise supporting customer equipment, installations, upgrades, troubleshooting, performance analysis, documentation, and complex problem-solving; may lead small projects.
Engineering Change Order (ECO), Mean Time Between Failures (MTBF), Mean Time Between Interventions (MTBI)
2w
Save
Mark Applied
Hide
162 - Food City Starbucks Team Lead - 7th Ave & Southern
Phoenix, Arizona, United States
$22/hr OnsiteFull Time
Must be at least 18, provide excellent customer service, follow safety and sanitation standards, handle cash, support training, and lift and stock items weighing up to 50 pounds.
1mo
Save
Mark Applied
Hide
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1d
Save
Mark Applied
Hide
Lead Bookseller - FT
Queen Creek, Arizona, United States
OnsiteFull Time
Leads bookselling teams, maintains merchandise presentations, supports salesfloor operations, coaches colleagues, serves customers, and performs physical store activities including standing, bending, lifting, and walking.
BookMaster
3d
Save
Mark Applied
Hide
Lead, Client Activation and Development - Internal Only
Scottsdale, Arizona, United States
$24-$35/hr OnsiteFull Time
7+ YOERequires 7 years of related experience, or fewer with a bachelor's, master's, or doctoral degree. Experience in B2B, technology, customer service, account management, communication, and high-volume client support required.
Explore Jobs