2,565 customer experience manager jobs at 931 companies in Milford, CT
3w
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Customer Experience Manager
West Point, New York, United States
$65k/yr OnsiteFull Time
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
3w
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Customer Experience Manager
Wethersfield, Connecticut, United States
$20/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, strong verbal/written communication, multitasking, creative thinking, ability to lift up to 25 lbs and work flexible schedule.
1mo
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Customer Experience Coordinator
Newtown, Connecticut, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtOversee front-of-store associates to deliver excellent customer service, promote loyalty programs, train/coaching associates, manage POS/register coverage, and meet retail & leadership experience requirements.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Customer Experience Lead - Full Time
Milford, Connecticut, United States
$18/hr OnsiteFull Time
Provide excellent customer service, lead front-end operations, direct associates, manage checkout flow, and maintain merchandising and recovery standards.
4w
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Customer Experience Manager (Branch Manager) - Oxford
Oxford, Connecticut, United States
OnsiteFull Time
3+ YOEAssociates degree or 3+ years banking experience, supervisory experience required, strong customer service, compliance (CIP/BSA/AML/OFAC) knowledge, ability to coach staff and meet sales goals.
2w
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Customer Experience Team Lead
Windsor, Connecticut, United States
$24-$30/hr HybridFull Time
2+ YOEHigh school diploma/GED, 2 years customer service experience (1 year as WM CSR preferred), proficiency in Microsoft Office, strong verbal/written skills, typing and multitasking, able to handle escalations and meet performance standards.
Microsoft Office
1mo
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Customer Experience Coordinator (Relief) - Commack, NY
Commack, New York, United States
$20-$30/hr OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, empathy, ability to work nights/weekends/holidays.
4w
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Member Experience Manager
Larchmont, New York, United States
$65k-$91k/yr OnsiteFull Time
Lead and coach onsite member experience team, manage KPIs (customer experience, availability, utilization), resolve escalations, oversee operations, and support hands-on tasks; strong communication and analytical skills required.
1mo
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Agent Experience Manager
Bridgehampton, New York, United States
$26-$30/hr OnsiteFull Time
2+ YOE2-3 years customer service/hospitality/operations experience; strong communication, problem-solving, organization, and creative writing skills; ability to lift 25 lbs and work standard office hours; real estate experience a plus.
1mo
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Studio Experience Manager
New York City or Roslyn
OnsiteFull Time
5+ YOE3+ Mgmt5+ years leadership experience in hospitality/retail/operations, 3+ years managing teams, strong POS and scheduling experience, operational excellence, coaching, communication, and conflict-resolution skills.
POS, Notion
2mo
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Member Experience Manager
Yonkers, New York, United States
$24-$26/hr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree required; 2–3 years supervisory experience in membership/customer service; experience with membership databases and Daxko Core/Reclique Core; CPR/AED certification within 30 days; strong communication and leadership skills.
Daxko Core, Reclique Core, Reclique Core mobile app
1w
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Customer Experience Lead (Keyholder) - Manhasset
Manhasset, New York, United States
$26-$30/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience, flexible holiday/evening/weekend availability, customer service, sales, problem-solving, organization, time management, and a professional demeanor. Google Suite and Salesforce preferred.
Google Suite, Salesforce, Mac iOS
2mo
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Member Experience Manager
Yonkers, New York, United States
$24-$26/hr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree required; 2–3 years supervisory experience in membership/customer service; CPR/AED certification within 30 days; experience with membership databases (Daxko Core, Reclique Core); strong communication and data skills; bilingual English/Spanish preferred.
Daxko Core, Reclique Core
1w
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Member Experience Team Manager
Glen Cove, New York, United States
$60k-$65k/yr RemoteFull Time
5+ YOEHigh school diploma required; 5–7 years in customer service, call centers, social services, care navigation, or related fields; experience managing 10+ people and virtual contact centers required.
Five9, KPIs, HIPAA
2mo
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Pro Experience Manager
Poughkeepsie or California or Colorado or Connecticut or Rhode Island or Nevada or New York City or Ithaca or Westchester County or Washington
$50k-$55k/yr OnsiteFull Time
2+ YOE1+ MgmtStore leadership with 2+ years related experience and 1+ year leadership; must be 18+, legally authorized to work in the U.S., flexible schedule including nights/weekends/overtime, ability to perform physical tasks, and experience in retail operations and customer service.
hdPhone, Knowledge Depot (KD)
4d
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Senior Manager, User Experience
United States or Melville or Arizona or Delaware or Florida or Georgia or Kentucky or Nevada or New Jersey or New York or North Carolina or Ohio or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington
$156k-$195k/yr RemoteFull Time
10+ YOE2+ MgmtBachelor's degree in marketing or related field; 10+ years of UX leadership experience, including 2+ years managing designers; customer research, executive presentation, portfolio, Figma, and analytics experience.
Figma, Amplitude, AI
1w
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Patient Experience Manager - Bridgeport, CT (1559462)
Bridgeport or Torrington
$58k-$60k/yr FieldFull Time
3+ YOERequires a high school diploma or GED, 3–4 years in service-oriented operations, 2–3 years in customer service training, coaching, organizational, and Microsoft Office skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
Proven customer service management experience, strong leadership and coaching skills, KPI and SLA management, CRM/ERP proficiency, excellent communication and problem-solving.
Salesforce, ERP, CRM
3w
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Customer Service Manager
Waterford, Connecticut, United States
OnsiteFull Time
1+ YOE1+ year supervisory retail experience preferred, leadership and people development skills, strong customer service and communication, ability to manage budgets and compliance, flexible to work weekends and holidays.
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