1,933 customer experience manager jobs at 765 companies in Morris, IL
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
4d
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Customer Experience Manager
Naperville, Illinois, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, college experience preferred, and at least 2 years of management experience. Requires strong communication, multitasking, creative thinking, and composure under pressure.
cash register
2w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
1mo
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Customer Experience Manager
Carol Stream, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOETwo years of college or equivalent experience and minimum 5 years' experience; retail or production experience; forklift certification if required; flexible schedule with closings and every other weekend; must have working phone.
1mo
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Customer Experience Manager
Carol Stream, Illinois, United States
$25-$37/hr OnsiteFull Time
5+ YOE5+ years experience, two years college or equivalent, retail/production background, ability to work varied schedule, forklift certification if required, strong analytical and leadership skills.
2w
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Supervisor, Customer Experience
Tinley Park, Illinois, United States
$70k-$90k/yr HybridFull Time
5+ YOE5+ MgmtAssociate's degree required (Bachelor's preferred),5+ years customer service/contact center leadership with direct people management, strong coaching, analytics, change management, and communication skills.
Microsoft Dynamics CRM, Oracle Fusion ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
4w
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Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
1mo
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Customer Experience Coordinator
New Lenox, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtProvide excellent customer experience, supervise front-end associates, train and coach staff, handle POS coverage, respond to customer issues; 1 year retail and 6 months leadership experience required, flexible schedule.
POS
2d
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Experience Manager
Downers Grove, Illinois, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, accounting, cash handling, customer service, leadership, and MS Office knowledge preferred or required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
2mo
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Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
2d
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Retail Experience Manager
Downers Grove, Illinois, United States
$55k-$95k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing operational expenses and revenue. Retail and multi-location experience preferred.
1w
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Customer Experience Development Specialist
Atlanta or Naperville or Atlanta or Naperville
$58k-$106k/yr OnsiteFull Time
2+ YOERequires 2–5 years in employee development or training, with strong communication, presentation, facilitation, project management, reporting, analytical, and organizational skills. Bachelor’s degree and CAPM are preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Qualtrics, Eventbrite, Canva, Adobe Suite
1d
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Workplace Experience Manager
Addison, Illinois, United States
$89k-$105k/yr RemoteFull Time
Organized, customer-focused professional with strong communication, project management, relationship-building, hospitality, programming, vendor, budget, and workplace experience skills.
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1d
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Customer Care Manager
Lisle, Illinois, United States
$60k-$70k/yr HybridFull Time
3+ YOEBachelor's degree required; master's preferred. Requires 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning platforms, web technologies, and Microsoft Office.
Microsoft Office Suite, Macintosh, PC
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Service Manager
St. Charles, Illinois, United States
$79k-$126k/yr OnsiteFull Time
10+ YOE8+ MgmtBachelor's degree required; 10+ years related experience, 8+ years team management, 5+ years change management, and advanced Microsoft Office and Google Platform skills required.
Microsoft Office, Google Platform
3w
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
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