53 customer support lead jobs at 40 companies in Morris, IL
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yrOnsiteFull Time
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOE1+ MgmtHigh school diploma or equivalent; minimum 1 year management experience; strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
YWCA Metropolitan Chicago: Providing social services and advocacy for women and families.
Associates degree or equivalent; multi-site operations; proficient MS Office; strong organizational, communication, and customer service skills; ability to travel; 15 hours PD annually.
Old SecondNASDAQ: OSBC: Provides community banking, commercial lending, and wealth management services.
2+ YOE2+ years sales/service experience in banking or call center; high school diploma; call monitoring acceptance; strong phone, sales, computer, and interpersonal skills.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
5+ YOE5+ years in customer support/contact center operations, 2+ years with AI/automation or conversational platforms, experience prioritizing journeys for automation, designing KPIs and QA programs, working with product/engineering/operations and BPO partners, strong analytics and communication skills.
Sparkle Express Car Wash: Providing automated car wash and vehicle cleaning services.
Lead shift operations, coach and support team members, ensure cleanliness and safety, handle customer interactions, support hiring and training; supervisory experience a plus.
Diehl: Diversified industrial group specializing in aerospace, defense, and manufacturing.
5+ YOE7+ MgmtBachelor's degree or equivalent experience; 5+ years in utilities with water metering and AMI expertise; 7+ years leading technical customer support or service teams; strong communication, training, presentation, and software skills.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year leadership or key-holder retail experience, fluent English, ability to open/close store, perform cash handling, support inventory and customer service, and comply with regulated-product rules.
Rush Copley Medical Center: Operates a community hospital providing acute care and medical services.
2+ YOEHigh school diploma required; some college preferred. Requires 2+ years of medical practice or billing experience, office software and EPIC experience preferred, communication, organization, customer service, and schedule flexibility.
Silver Cross Hospital: General hospital providing acute and outpatient healthcare services.
Leads registration operations, performs advanced registration and administrative duties, coordinates staff workflow, monitors quality, and provides coaching. Requires previous healthcare experience, strong customer service and computer skills, and high school diploma.
3+ YOERequires 3–4 years of clerical experience, basic transportation or logistics experience, 40 wpm typing, office computer skills, customer service, scheduling, and English communication. High school diploma or GED preferred.
Quest Food Management Services: Provides on-site dining and catering services for schools.
Prepares menu items, follows recipes and food safety guidelines, supports kitchen operations, receives deliveries, assists customers, and maintains the service line.