439 customer experience manager jobs at 196 companies in Mount Airy, NC
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Customer Experience Manager - Soffe Apparel
Winston-Salem, North Carolina, United States
OnsiteFull Time
Soffe: Private U.S. sock, legwear, and apparel designer, manufacturer, and marketer serving consumers, retailers, and licensing partners.
5+ YOE1+ MgmtBachelor's degree preferred or equivalent experience; 5–7 years in customer experience, service, ecommerce, retail, or consumer-facing work; 1–3 years of people leadership preferred; apparel and direct-to-consumer experience strongly preferred.
Shopify, Gorgias, Zendesk, Kustomer, Google Analytics, Microsoft Excel, ERP, OMS
Marshalls: U.S. off-price retailer serving shoppers with discounted brand-name apparel, shoes, beauty, accessories, and home décor.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible availability including nights and weekends, merchandising knowledge, communication, organization, multitasking, and training skills.
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
2+ YOE1+ MgmtMust be 18+, authorized to work in the U.S., flexible schedule including nights/weekends/overtime, 1–2+ years retail/management experience, high school diploma/GED, leadership and customer service skills.
YMCA of Northwest North Carolina: Christian nonprofit YMCA serving children, families, and communities through youth programs, health, fitness, and social services.
Preferred degree or four years of related experience; customer service or sales experience preferred. Requires CPR, first aid, AED, and ASHI certification within 30 days; strong communication and problem-solving skills.
Clarke Power Services: Family-owned U.S. commercial truck repair and fleet-service serving on- and off-highway vehicle operators.
Previous similar leadership experience and mechanical background required; valid state driver's license required. Bachelor's degree preferred. Must supervise teams and manage branch operations.
National Bank of BlacksburgNASDAQ: NKSH: Private Virginia community bank providing retail, commercial, wealth-management, and insurance services to individuals and businesses.
Customer service leadership experience with strong Microsoft 365 and Webex skills; ability to coach employees, coordinate schedules, resolve customer issues, develop business, and maintain compliance knowledge.
ZIEHL-ABEGG: Family-owned German manufacturer of fans, electric motors, elevator drives and control systems for technical-system operators.
Managing customer complaints, RMAs, quotes, invoices, and service documentation; strong communication, independent work, and ability to sit at a computer for extended periods.
Spring City or Norristown or Independence or Philadelphia or United States
OnsiteFull Time
Davlyn Group: Private U.S. manufacturer of technical textiles, composites, gaskets, and seals for industrial thermal protection.
2+ YOEHigh school diploma required; associate degree preferred. Requires 2–5 years of customer service, order management, inside sales, or related manufacturing experience, plus Microsoft Office/MS365 and ERP experience.
Microsoft Office, Microsoft 365, ERP, Order Management System
AlphaBEST Education: Provides extended day, summer, and enrichment programs for students.
2+ YOEBilingual English-Spanish customer service professional with two years of experience, excellent verbal and written communication, customer satisfaction experience, and student management system and billing support abilities.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Winston-Salem, North Carolina, United States
$19-$33/hrOnsiteFull Time
Whole Foods Market: Natural and organic food supermarket chain.
1.5+ YOE0.5+ MgmtRequires 18+ months of retail experience, including 6+ months of supervisory experience, strong task management, communication, analysis, leadership, delegation, and customer service skills.
Microsoft Office, MSRs, mobile applications, dashboards, retail systems, box cutters, electric pallet jacks
BunzlLondon Stock Exchange: BNZL: Global distribution and services group for essential business supplies.
3+ YOEHigh school diploma required; bachelor's degree preferred. Requires 3+ years in customer service or call centers, team leadership experience, strong communication, problem-solving, multitasking, and Windows, Outlook, Word, and Excel experience.
Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
Customer service or retail experience is helpful. Requires customer care, sales, communication, teamwork, quick problem-solving, shift leadership, physical stamina, and ability to lift up to 60 pounds.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, full-time availability, schedule flexibility, computer proficiency, strong communication and organizational skills, and ability to lift up to 50 pounds.
Hayward Flow ControlNYSE: HAYW: Publicly traded global manufacturer of residential and commercial pool, outdoor-living, and industrial flow-control equipment.
5+ YOE5–10 years customer service experience, supervisory experience, strong communication and organizational skills, proficiency with Microsoft Office and MS D365, willingness to travel to U.S. facilities; Bachelor’s in Business preferred or 5 years' experience.
Customer Service Representative – Office Management Career Path
Winston-Salem, North Carolina, United States
$18-$22/hrOnsiteFull Time
Arrow Exterminators: Family-owned U.S. pest control serving residential and commercial customers with pest, termite, wildlife, and related services.
High school diploma or equivalent, Microsoft Office Suite knowledge, strong communication and organizational skills, ability to work at least 40 hours weekly and minimal overtime; customer service or administrative experience preferred.
Customer Service Representative- CSC (LegallyBlind/Visually Impaired candidates encouraged to apply
Winston-Salem, North Carolina, United States
$14/hrRemoteFull Time
IFB Solutions: Nonprofit AbilityOne manufacturer and service provider creating jobs for people who are blind or visually impaired.
High school diploma required; Windows 10, Chrome, internet navigation, multitasking, 30 wpm typing, communication, confidentiality, and stress-management skills. Two years customer service preferred.