5,214 customer experience manager jobs at 1,691 companies in Northlake, TX
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Customer Experience Manager
Chicago or Dallas
OnsiteFull Time
Stream Realty Partners: Private commercial real estate firm providing leasing, investment, and development services to owners, investors, and tenants.
3+ YOEBachelor's degree or 3–5 years' experience in community management, hospitality, or event planning. Requires MS Excel and Word proficiency, strong communication, customer service, problem-solving, organization, and tenant relations skills.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
Dal-Tile: Manufacturer and distributor of ceramic, porcelain, and stone tile.
6+ YOE1+ MgmtBachelor's degree or equivalent; 6–8 years of relevant experience, 1–3 years managing people, customer service experience, Microsoft Office proficiency, and strong communication, problem-solving, and organizational skills.
CareGard Warranty Services: Privately held automotive F&I administrator serving agents and dealers with vehicle service contracts, GAP, and warranty programs.
Experience in account management or customer success, strong communication and organization, ability to onboard and support dealer/agent partners, cross-functional collaboration skills.
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
4+ YOE3+ MgmtRequires 4+ years of related real estate, mortgage, escrow, or quality auditing experience and 3+ years of leadership experience; bachelor's degree preferred or equivalent experience.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma
Billingsley Company: Private Dallas real estate developer and property manager building and managing commercial and residential communities across Texas.
2+ YOERequires a high school diploma, valid driver's license, 2+ years of customer service or multifamily or hospitality management experience, Microsoft Office proficiency, communication, conflict resolution, and weekend availability.
Microsoft Office, RealPage, Onesite, ActiveBuilding, Knock, CRM
Cotality: U.S.-based private property data, analytics, and workflow solutions provider serving real estate, lending, insurance, and government professionals.
Bachelor’s degree preferred or equivalent experience; 5+ years relevant industry experience, 4+ years related experience, and 3+ years leadership experience. Requires team leadership, client management, analytical, communication, and Microsoft suite proficiency.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Office, MSP/BlackKnight, Sagent, Lean Six Sigma, Zoom
Upbound GroupNasdaq Global Select Market: UPBD: Public U.S. financial-services and lease-to-own retail serving underserved consumers through Acima, Brigit, and Rent-A-Center.
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
Upbound GroupNasdaq Global Select Market: UPBD: Public U.S. financial-services and lease-to-own retail serving underserved consumers through Acima, Brigit, and Rent-A-Center.
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Serenity Mental Health Centers: Physician-owned psychiatric practice offering specialized interventional mental health treatments.
1+ MgmtSupervise customer service team, coach staff, handle escalations, use performance metrics, 1+ year supervising customer service teams; call center experience a plus.
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, troubleshoot transactions, flexible to work nights/weekends/holidays; 1+ year retail experience preferred.
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexibility for nights and weekends, merchandising knowledge, communication, organization, multitasking, and training ability.
Ulta BeautyNASDAQ: ULTA: Leading US-based specialty beauty retailer and salon services provider.
2+ YOERequires 2–3+ years of relevant retail management or related experience, with financial, cosmetology, retail, and leadership management skills; a bachelor's degree and cosmetology license are preferred or required by state law.
Point of Sale system, Microsoft Office, Apple devices
Downstream Systems: AI-powered construction procurement marketplace serving teams with equipment rentals, waste management, and jobsite services.
3+ YOERequires 3–5 years in account management, customer success, or consultative sales; experience with complex multi-stakeholder accounts; coaching, de-escalation, recovery, and outcome ownership skills.
Bestow: Life insurance software platform helping carriers digitize, launch, administer, and grow life and annuity products.
6+ YOE6+ years customer service experience, life insurance license required, CRM proficiency, leadership and coaching experience, knowledge of regulated industry processes.
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, strong communication and multitasking skills, emotional intelligence, organization, and availability for rotating nights, weekends, and holidays.
GM FinancialNew York Stock Exchange: GM: Captive automotive finance subsidiary of General Motors.
2+ YOE1+ MgmtRequires a high school diploma, customer service experience, 2–3 years of experience including at least 1 year leading at GM Financial, strong leadership and communication skills, and ability to manage conflict and change.
Customer service or frontline leadership experience, strong communication and problem-solving skills, fitness management software and Microsoft Office proficiency, and ability to work in a fast-paced gym environment and lift over 40 lbs.
Microsoft Office Suite, social media platforms, fitness management software