742 customer experience manager jobs at 289 companies in Norwalk, OH
2d
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Lead Customer Experience Representative
Berea, Ohio, United States
OnsiteFull Time
Recent retail or hospitality experience, regulated marijuana program experience, coaching and training skills, KPI monitoring, MS Office and Excel proficiency, and ability to pass a background check.
Microsoft Office, Microsoft Excel
1w
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Customer Experience Lead - Full Time
Cleveland, Ohio, United States
$13/hr OnsitePart Time
One or more years of retail experience preferred; requires customer service, communication, problem-solving, organization, leadership, and schedule flexibility for nights, weekends, and holidays.
1w
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Customer Experience & Claims Specialist (54633)
Mansfield, Ohio, United States
$17/hr OnsiteFull Time
High school diploma required; strong investigation, organization, communication, problem-solving, case management, judgment, and computer skills. Related experience preferred but not required.
3mo
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Retail Part-Time Customer Experience Coordinator
Lima, Ohio, United States
$15-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; strong communication, organizational, and multitasking skills; ability to train others.
1mo
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Oberlin - Guest Experience Manager
Oberlin, Ohio, United States
HybridFull Time
Supervise and coach front desk staff, manage guest arrival/stay/departure, handle guest recovery, maintain front office operations, and meet security and audit standards.
1w
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Customer Experience Supervisor I - Richland Mall
Mansfield, Ohio, United States
$19-$24/hr OnsiteFull Time
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, credit, productivity, and attendance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Excel
2mo
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Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
2mo
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Customer Care Manager - State Farm Agent Team Member
North Ridgeville, Ohio, United States
$40k-$80k/yr OnsiteFull Time
Handle inbound client calls, emails, and walk-ins; process policy changes, endorsements, and billing; maintain client records; identify cross-sell opportunities. Insurance licensing preferred (paid by agency); prior customer service/banking/insurance experience a plus.
1mo
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
1w
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Customer Service Representative
Strongsville, Ohio, United States
$20-$25/hr OnsiteFull Time, Temporary
2+ YOERequires 2+ years in customer support within a warehouse environment and client relationship management experience in logistics. A bachelor's degree in business, logistics, or supply chain is preferred.
4d
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Customer Service Representative
Westlake, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1 year of telemarketing or similar sales/customer service experience, Microsoft Office proficiency, communication, prioritization, and time management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Service Representative
Westlake, Ohio, United States
OnsiteFull Time
3+ YOE3+ years customer service experience preferred; proficiency with Microsoft Outlook, Excel, Word, Teams; strong organization, customer-focused; familiarity with document management and ERP systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, ERP
2w
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Customer Service Representative
Gibsonburg, Ohio, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED, 2–4 years of relevant experience, strong accounting background, customer service skills, organization, attention to detail, and ability to manage competing priorities.
Forklift
1mo
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Customer Service Representative
Mansfield, Ohio, United States
$16/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years customer service experience, proficiency with Microsoft Outlook/Word/Excel and CRM/POS, strong communication, organization, and ability to manage multiple priorities.
Microsoft Outlook, Microsoft Word, Microsoft Excel, CRM, POS, membership management software
2mo
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Customer Service Representative
Avon Lake, Ohio, United States
$19-$21/hr OnsiteFull Time
2+ YOE2+ years customer service or related experience, strong verbal/written communication, Microsoft Office proficiency, excellent organization, attention to detail, ability to prioritize and manage multiple tasks, high school diploma or equivalent.
Microsoft Office
1w
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Customer Service - Self Storage Manager
North Olmsted, Ohio, United States
$15/hr FieldFull Time
Customer-service or sales experience preferred. Requires a valid driver's license, personal vehicle for travel between locations, ability to lift up to 35 pounds, and willingness to perform outdoor, cleaning, and maintenance tasks.
1w
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Customer Service Rep - Food & Beverage
Elyria, Ohio, United States
$60k-$70k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer service, supply chain, or order management; SAP experience; Microsoft Office proficiency; and strong communication, organization, and problem-solving skills.
SAP, Microsoft Office
3d
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Customer Service Representative
Avon Lake, Ohio, United States
$19-$25/hr OnsiteFull Time
Teamwork, strong data management, Microsoft Office Suite proficiency, attention to detail, organization, communication, confidentiality, and ability to pass a pre-employment background check.
Microsoft Office Suite
5d
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Customer Service Supervisor
Avon, Ohio, United States
OnsiteFull Time
2+ YOEHigh school diploma required; associate's or bachelor's degree preferred. Requires 2–5 years of customer service experience, leadership skills, communication, problem-solving, organization, and Microsoft Office and CRM proficiency.
Microsoft Office Suite, customer relationship management (CRM) systems
2w
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Lead Customer Service Representative
Medina, Ohio, United States
$16-$17/hr OnsiteFull Time
High school diploma or GED preferred; retail sales experience preferred. Requires customer service, cash handling, communication, stocking, physical activity, and scheduled onsite attendance.
cash register, lottery machines, money order machine, Microsoft Excel
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