1,553 customer experience manager jobs at 633 companies in Olympia, WA
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yrRemoteFull Time
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yrRemoteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
CRHNYSE: CRH: Manufactures and distributes diversified building materials and construction products.
4+ YOEBachelor's degree or equivalent experience, 4+ years in customer experience/service or related field, proven leadership, strong communication and problem-solving, skilled in Microsoft Office, ability to travel up to 20%.
Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$116k-$160k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years product management experience managing technical products or online services; experience with study design, customer metrics (NPS/CSAT), stakeholder influence, and data-driven recommendations.
Trident Seafoods: Harvesting, processing, and distributing wild-caught Alaska seafood globally.
2+ YOE2+ years experience in order management or customer service, proficiency with Microsoft Office and ERP systems (SAP/JDE/Oracle), strong communication, problem-solving and analytical skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, SAP, JDE, Oracle
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
2+ YOE2+ years in order management/inventory/customer service, strong communication, problem-solving, ERP and Microsoft Office proficiency, analytical mindset to support customers and internal partners.
Microsoft Outlook, Microsoft Word, Microsoft Excel, SAP, JDE, Oracle
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; flexible schedule including nights/weekends; merchandising, multitasking, communication, and training skills.
Customer Experience Coordinator (Part Time) - Seattle, WA
Seattle, Washington, United States
$19-$29/hrOnsitePart Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice-management proficiency, strong communication, organization, multitasking, emotional intelligence; availability for nights, weekends, and holidays.
Docker: Provides a platform for building, sharing, and running containerized applications.
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Industrious: Provides premium flexible office space and coworking solutions.
Onsite hospitality manager responsible for member experience, consultative sales, community programming, and site operations; must be able to lift up to 25 lbs, stand for extended periods, and operate common appliances and equipment.
Customer Experience Coordinator, Adult and Information Services
Tacoma, Washington, United States
$38-$44/hrOnsiteFull Time, Temporary
Pierce County Library System: Public library system providing community information and literacy resources.
2+ YOEBachelor's degree or MLS or equivalent experience, 2 years working with diverse customers, valid Washington driver’s license, background check, ability to work evenings/weekends, intermediate MS Office and web/content skills.
MS Office Suite, Outlook, Word, Excel, Integrated Library System, time and attendance systems, online website content management
COMC: Online marketplace and consignment platform for trading card collectors.
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yrRemoteFull Time
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in customer success, technical account management, or solutions engineering; enterprise industry experience; AI/ML and API fluency; account portfolio management; bachelor's degree or equivalent experience.