2,185 customer experience manager jobs at 822 companies in Seattle, WA
1mo
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Customer Experience Manager
Bothell, Washington, United States
$129k-$205k/yr HybridFull Time
2+ YOE2+ years managing consumer care communications for high-volume products; understanding of product development lifecycle; consumer-focused insights; strong communication and stakeholder skills; bachelor\u0002s/master\u0002s in design or computer science preferred (or 6+ years experience); US work authorization required.
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
2w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
2mo
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Customer Experience Manager (525056)
Frederickson or California or United States
$80k-$100k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in customer experience/service or related field, proven leadership, strong communication and problem-solving, skilled in Microsoft Office, ability to travel up to 20%.
Microsoft Office
1mo
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Product & Customer Experience Insights Manager, Customer Experience and Business Trends
Seattle or Arlington
$116k-$160k/yr OnsiteFull Time
3+ YOE3+ years product management experience managing technical products or online services; experience with study design, customer metrics (NPS/CSAT), stakeholder influence, and data-driven recommendations.
4d
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Principal Customer Experience Program Manager
Redmond or Atlanta
$143k-$275k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience plus 6+ years in engineering, technical program management, data analysis, or product development. Requires security screening; coding experience preferred.
Azure, artificial intelligence
3w
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CUSTOMER EXPERIENCE SPECIALIST
Seattle, Washington, United States
$27-$34/hr HybridFull Time
2+ YOE2+ years experience in order management or customer service, proficiency with Microsoft Office and ERP systems (SAP/JDE/Oracle), strong communication, problem-solving and analytical skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, SAP, JDE, Oracle
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hr OnsitePart Time
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
1w
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Customer Experience Coordinator
Lake Stevens, Washington, United States
$18-$29/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience required; flexible schedule including nights/weekends; merchandising, communication, coaching, multitasking, and training skills.
POS
3w
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CUSTOMER EXPERIENCE SPECIALIST
Seattle, Washington, United States
$27-$34/hr HybridFull Time
2+ YOE2+ years in order management/inventory/customer service, strong communication, problem-solving, ERP and Microsoft Office proficiency, analytical mindset to support customers and internal partners.
Microsoft Outlook, Microsoft Word, Microsoft Excel, SAP, JDE, Oracle
3w
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Customer Experience Coordinator (Part Time) - Lynnwood, WA
Lynnwood, Washington, United States
$19-$29/hr OnsitePart Time
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, empathy, and ability to work nights/weekends/holidays.
1mo
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Customer Experience Engineer, CXE-T
Canada or United States or Seattle or Paris
$98k-$140k/yr RemoteFull Time
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
Docker, Docker Desktop, Docker Hub, Docker Scout, Docker SBX, MCP Gateway, CI/CD, SBOM, SLSA
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Member Experience Manager - Seattle
Seattle, Washington, United States
$65k-$75k/yr OnsiteFull Time
Onsite hospitality manager responsible for member experience, consultative sales, community programming, and site operations; must be able to lift up to 25 lbs, stand for extended periods, and operate common appliances and equipment.
2mo
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Customer Experience & Growth Lead
Kirkland, Washington, United States
$60k-$70k/yr OnsiteFull Time
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
2w
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Customer Experience Coordinator, Adult and Information Services
Tacoma, Washington, United States
$38-$44/hr OnsiteFull Time, Temporary
2+ YOEBachelor's degree or MLS or equivalent experience, 2 years working with diverse customers, valid Washington driver’s license, background check, ability to work evenings/weekends, intermediate MS Office and web/content skills.
MS Office Suite, Outlook, Word, Excel, Integrated Library System, time and attendance systems, online website content management
1mo
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Customer Support Manager
Algona, Washington, United States
$87k-$120k/yr OnsiteFull Time
3+ YOE3+ years customer support leadership experience, hands-on Zendesk administration, people management, SOP/process design, data and KPI-driven decision making, strong communication and escalation management skills.
Zendesk
5d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
1mo
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Manager, Customer Success
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Planhat, Salesforce, Google Suite, Slack, Lattice, Risk Cloud, OKR framework, LinkedIn Learning
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