950 customer experience manager jobs at 446 companies in Richmond, IN
1mo
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
3w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
2w
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Customer Experience Lead - Full Time
Dayton, Ohio, United States
$14/hr OnsitePart Time
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
2w
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Print Customer Experience Professional
Fairfield or Belleville
HybridFull Time
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Salesforce.com, Microsoft Office Suite
2w
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Customer Experience Coordinator
South Lebanon, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOERequires flexible availability including nights and weekends, strong communication and organization, multitasking, merchandising knowledge, ability to train others, 1 year retail experience, and 6 months leadership experience.
POS
1mo
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Customer Experience Coordinator - West Chester, OH
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, and availability for nights/weekends/holidays.
practice management software
1w
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
6d
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Assistant Manager, Member Experience
Beavercreek, Ohio, United States
$70k-$78k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED, two years of related experience preferred, team leadership, coaching, problem-solving, analytical and communication skills, Microsoft Office and workforce management knowledge, and NMLS required.
Microsoft Office, Workforce Management
1w
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Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hr OnsiteFull Time
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
1mo
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
1w
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SYSTEM PATIENT EXPERIENCE MANAGER
Dayton, Ohio, United States
OnsiteFull Time
3+ YOERequires high school diploma/GED or equivalent, 3-4 years in service-oriented operations, 2-3 years of customer service training, coaching skills, office software proficiency, leadership, and budgetary skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
1mo
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Customer Care Manager
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2 years residential construction experience, customer service and conflict resolution, hands-on repair skills, basic computer skills, acceptable driving record, able to work 8AM-5PM M-F.
2w
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Customer Service Manager
West Chester, Ohio, United States
OnsiteFull Time
4+ YOEMinimum 4 years customer service experience in sales, manufacturing or distribution; proven supervisory experience; willingness to travel ~20%; flexible for overtime and weekends.
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management/customer support experience; bachelor’s degree preferred; experience in industrial B2B (aerospace preferred); strong interpersonal, conflict-resolution, multitasking, and Excel skills; ERP experience.
Epicor, Microsoft Office, Microsoft Excel
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Epicor, Microsoft Excel, Microsoft Office
2mo
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Customer Service Manager - State Farm Agent Team Member
Richmond, Indiana, United States
$35k-$52k/yr OnsiteFull Time
Sales experience preferred; strong communication; licensees required or able to obtain; associate degree or higher preferred; customer-focused; able to multi-task.
3w
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Director, Workforce Management, Customer Experience & Quality
Mason, Ohio, United States
$105k-$120k/yr RemoteFull Time
8+ YOE8+ years workforce management experience with leadership across WFM, Quality, and Training; bachelor's degree required; expert in staffing models, forecasting, NICE platforms, and executive reporting.
NICE CXone, NICE WFM, Microsoft Excel, Microsoft Office
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