442 customer experience manager jobs at 198 companies in Rogers, AR
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Customer Experience Account Manager
Lowell, Arkansas, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED with 2 years' experience (or bachelor's with experience). Skills: account management, customer relationship building, Microsoft Office/Excel, PowerBI, KPI analysis, presentations, critical thinking.
Microsoft Office, Microsoft Excel, PowerBI
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Representative - ICS
Lowell, Arkansas, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience (or Bachelor's). Requires strong communication, multi-tasking, customer focus, and ability to manage orders, schedules, and customer relationships.
1mo
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Customer Experience Supervisor I - Pinnacle Hlls Promde
Rogers, Arkansas, United States
$20-$24/hr OnsiteFull Time
Leads and coaches store associates and cashiers to deliver customer service and drive sales, manages checkout operations and scheduling, supports hiring and training, and meets performance and productivity metrics.
Mobile Point of Sale, Point of Sale, Satellite Registers, Expeditor stations, iCAP (Credit)
1d
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(USA) Senior Product Manager - Fulfillment Customer Experience
Sunnyvale or Bentonville
$117k-$234k/yr OnsiteFull Time
5+ YOEBachelor’s degree in computer science, engineering, or related area plus 5 years’ product management experience, or 7 years’ product management experience. Strong analytics, experimentation, technical, and stakeholder skills.
artificial intelligence, machine learning, automation, Web Content Accessibility Guidelines (WCAG) 2.2 AA
1mo
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Experience Coordinator
Gentry, Arkansas, United States
OnsiteFull Time
Valid driver's license; strong communication and interpersonal skills; comfortable speaking with groups; strong organization and time-management; comfortable using Microsoft Office and Google Workspace; ability to stand, walk, and move throughout campus.
Microsoft Office, Google Workspace
2mo
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(USA) Senior Product Manager - Fulfillment Customer Experience
Sunnyvale or Bentonville
$90k-$234k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering +5 years product management or 7 years product management experience; strong analytics, UX, experimentation, AI/ML familiarity, stakeholder influence, and communication skills.
3d
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Senior Customer Success Manager
Minneapolis or Rogers or Toronto
$77k-$119k/yr HybridFull Time
2+ YOEBachelor’s degree or equivalent experience; 2+ years in customer success or 3–5 years in sales/account management; SaaS experience and executive relationship-building skills required.
SaaS
2mo
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Customer Relations Manager
Bentonville, Arkansas, United States
OnsiteFull Time
Proven customer relations experience, excellent communication, problem-solving and conflict resolution skills, cross-department collaboration, detail-oriented, familiarity with CRM software and customer service reporting.
CRM
1d
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Customer Manager Associate
Jacksonville or Lewisville or Rogers or Chesterfield or Grand Rapids
$37k-$43k/yr HybridFull Time
Bachelor's degree or equivalent experience; sales, account management, customer service, or telesales experience; Microsoft Outlook and Excel proficiency; sales analysis, communication, organization, and time-management skills.
Microsoft Outlook, Microsoft Excel
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1d
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Customer Manager Associate
Lewisville or Chesterfield or Grand Rapids or Jacksonville or Rogers
$37k-$43k/yr RemoteFull Time
Bachelor's degree or equivalent experience; sales, account management, customer service, or telesales experience; Microsoft Outlook and Excel proficiency; sales analysis, virtual communication, and home office capability.
Microsoft Outlook, Microsoft Excel
1mo
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Senior Customer Relationship Manager
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yr RemoteFull Time
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Silverlake, CIF 20/20, Core Director
3w
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Sr. Customer Development Manager
Bentonville, Arkansas, United States
OnsiteFull Time
5+ YOEBachelor's required; 5+ years customer/account management in CPG; Walmart or major retailer experience preferred; experience with eCommerce, category, revenue growth management; proficiency with retailer/syndicated data platforms.
Walmart Luminate/Scintilla, Circana, NielsenIQ
1d
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Senior Manager Customer Planning
Bentonville, Arkansas, United States
$100k-$140k/yr OnsiteFull Time
5+ YOEBachelor's degree in finance or business preferred; 5+ years in customer planning, forecasting, sales management, or related work; team management, data analysis, and advanced Power BI, PowerPoint, Excel, Word, and o9 Solutions experience required.
Microsoft Power BI, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, o9 Solutions, Trade Promotion Management, Trade Promotion Optimization, IRI
1w
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Customer Operations Manager
United States or Bentonville
RemoteFull Time
5+ YOEBachelor's degree preferred,5+ years customer operations/supply chain experience in CPG supporting national retailers,advanced Excel,experience with forecasting,replenishment,inventory and cross-functional leadership.
Microsoft Excel, Power BI, Tableau, ERP
1mo
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Sr. Customer Development Manager
Bentonville, Arkansas, United States
OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years customer/account management experience in CPG, Walmart or other omni-channel retailer experience preferred; strong commercial, financial, eCommerce and data-platform skills.
Walmart Luminate/Scintilla, Circana, NielsenIQ
1mo
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Senior Customer Development Manager (Walmart)
Rogers, Arkansas, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years sales experience preferred, 4 years managing strategic FDM customers; grocery/drug/mass retail experience (Walmart/Sam's Club preferred); proficient with Retail Link, Scintilla, and MS Office; bachelor's degree preferred; strong P&L and financial acumen.
Retail Link, Scintilla, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1d
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Manager, Customer Operations (Walmart)
Bentonville or Walnut Creek
HybridFull Time
5+ YOERequires 5+ years of customer service experience, preferably in Walmart consumer-packaged-goods supply chain or operations, strong communication, organization, problem-solving, Microsoft Office proficiency, and willingness to travel.
LUMINATE, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP
1mo
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Customer Service Assistant
Tontitown, Arkansas, United States
$18-$21/hr OnsiteFull Time
Assist account managers with scheduling, track-and-trace, data entry across platforms, effective customer communication, time management, multitasking, and use of customer-specific databases.
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