2,319 customer experience manager jobs at 937 companies in Santa Fe, TX
1mo
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
4d
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Customer experience manager
Mont Belvieu, Texas, United States
$15/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, composure under pressure, and ability to perform physical store and customer service duties.
cash register
1mo
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Customer Experience Coordinator
Houston, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Experience Lead - Full Time
Houston, Texas, United States
$13/hr OnsitePart Time
1+ YOERetail experience preferred; strong customer service, leadership, communication, and problem-solving skills; ability to work nights, weekends, and holidays.
1d
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Customer Experience Coordinator - Houston, TX
Houston, Texas, United States
OnsiteFull Time
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and availability for rotating nights, weekends, and holidays.
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
1mo
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Customer Experience Support Specialist
Houston, Texas, United States
HybridFull Time
Experience with survey/feedback platforms and listing management tools preferred; bachelor's degree in related field preferred; strong collaboration, data management, and administrative skills.
Medallia, Qualtrics, QuestionPro, Google Business Profile, Birdeye, Apple Business Connect
1w
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Customer Integration Manager (Customer Experience Program Management)
Houston, Texas, United States
OnsiteFull Time
7+ YOEBachelor's degree in engineering or related field and 7+ years of program or project management experience; requires strong organization, communication, contract lifecycle, and cross-functional collaboration skills.
PC
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
3w
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Hospitality Experience Manager | Guest Experience
Galveston, Texas, United States
OnsiteFull Time
Hospitality or guest-services experience, event coordination, strong communication, emotional intelligence, creativity, adaptability, relationship building, and problem-solving in fast-paced environments.
2w
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Guest Experience Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ Mgmt3+ years luxury hospitality/spa experience with 2+ years supervisory experience; strong leadership, communication, guest-service, coaching, and analytical skills; bachelor's degree preferred.
property management systems (PMS), guest engagement platforms, guest feedback tools
2w
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Guest Experience Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ MgmtLead front-line spa teams, drive guest satisfaction, 3–5 years luxury hospitality experience with 2–3 years supervisory experience, bachelor\u0002s preferred, proficiency with PMS and guest feedback tools, flexible availability including weekends/evenings/holidays.
Property management systems (PMS), Guest engagement platforms, Guest feedback tools
5d
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
3w
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Salon Customer Experience Specialist - Fairmont Ctr
Pasadena, Texas, United States
$12-$15/hr OnsitePart Time
Provide welcoming guest service, meet retail sales goals, manage front-desk operations, schedule appointments, handle payments, and support salon team.
FindMore
3w
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Customer Success Manager
Houston, Texas, United States
OnsiteFull Time
Manage client onboarding, adoption, retention and growth for a portfolio of commodity trading customers; strong customer-facing experience, communication, analytical and process skills; familiarity with trading workflows.
2w
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
3mo
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Customer Success Manager
Houston, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree in business, CS, engineering, or related field; 5+ years in customer success/account management; SaaS experience; strong communication; Azure hosting knowledge; data-driven; collaborative.
Azure, Web browsers, Mobile platforms, SaaS
3w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
1mo
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Class Experience Lead
Baybrook, Texas, United States
OnsitePart Time
1+ YOE1+ MgmtHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga and fitness/nutrition certifications; ability to mentor staff, manage studio spaces, and connect with members.
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