1,584 customer experience manager jobs at 581 companies in Santa Paula, CA
2w
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Customer Experience Manager
Santa Clarita, California, United States
$21/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
1w
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Customer Experience Associate Manager
Santa Monica or Los Angeles
$110k-$130k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years in customer experience, operations, or related work, including direct agent-team management, KPI ownership, structured problem-solving, strong writing, and self-directed execution.
AI
3mo
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Customer Experience Specialist
Moorpark or Phoenix or Corona or Oceanside
$23-$25/hr OnsiteFull Time
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Microsoft Office, ERP
1w
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Customer Experience Supervisor
Malibu, California, United States
$23-$25/hr OnsiteFull Time
2+ YOE2+ MgmtRequires 2–3 years of retail management experience, customer issue resolution experience, communication, delegation, multitasking, business math, and ability to stand, walk, lift 25 pounds, and perform retail operations tasks.
3w
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Customer Experience Specialist - Nordstrom Local Brentwood
Santa Monica, California, United States
$21-$22/hr OnsiteFull Time
Provide outstanding customer service, assist with pickups/returns/alterations, support events, manage inventory/back-of-house, and use Microsoft Outlook, Booking Bug, and Excel.
Microsoft Outlook, Booking Bug, Microsoft Excel
3mo
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Part-time Customer Experience Coordinator
Burbank, California, United States
$18-$18/hr OnsitePart Time
1+ YOEPart-time, 1 year retail experience and 6 months leadership; strong communication, multitasking, and organizational skills; flexible schedule including nights and weekends.
2w
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Agent Experience Manager
Santa Monica, California, United States
$28-$31/hr OnsiteFull Time
1+ YOE1-3 years customer service or operations experience; strong communication, problem-solving, and organizational skills; ability to lift 25 lbs and work in-office; experience with training and real estate a plus.
Zendesk, Salesforce, Confluence
2w
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Guest Experience Manager
West Hollywood, California, United States
$80k-$85k/yr OnsiteFull Time
Leadership presence, guest service and recovery, strong communication, organizational and problem-solving skills; ability to work flexible schedule including evenings, weekends, holidays.
1w
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Retail Experience Manager - West LA
Los Angeles, California, United States
$55k-$95k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
6d
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Customer Program Manager
Santa Barbara, California, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years of related experience, supervisory experience, aerospace product knowledge, customer service, process improvement, inventory management, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Copilot
2mo
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Customer Experience Lead (Keyholder) - Glendale, California - New Store Opening
Glendale, California, United States
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong customer service, problem solving, coaching, and organizational skills; preferred luxury/consignment experience and proficiency with Google Suite and Salesforce.
Google Suite, Salesforce, Mac iOS
1w
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Guest Experience Manager (CA, Santa Barbara)
Santa Barbara, California, United States
OnsiteFull Time
Leads concierge and guest experience teams, improves luxury service standards, resolves complex guest concerns, analyzes feedback, and coordinates cross-departmental operations.
ALICE, Glitch
1d
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Customer Care Manager
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
1w
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Enterprise Customer Success Manager, Amazon Freight Customer Success
Santa Monica or Chicago or Bellevue
$113k-$160k/yr OnsiteFull Time
Experience selling innovative solutions, using Salesforce or similar CRM, and managing enterprise customer relationships; freight, consulting, program management, and supply chain expertise preferred.
Salesforce
1mo
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2mo
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Zendesk, HubSpot, Salesforce
1mo
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Guest Experience Supervisor
Hollywood, California, United States
$26/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma/GED; 2+ years supervisory experience in guest-facing, retail, or visitor attraction environments; strong people management, communication, sales and till-system experience; able to work flexible hours and lift up to 70 lbs.
computerized till systems
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1d
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Customer Success Manager, Kohler Stores
West Hollywood or Los Angeles
$108k-$167k/yr OnsiteFull Time
5+ YOERequires 5+ years of retail management experience leading customer experience, sales teams, and store operations. A four-year degree and building materials, kitchen and bath, or home products experience are preferred.
1w
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Customer Relations Manager - Medico Santa Clarita
Valencia, California, United States
$70k/yr OnsiteFull Time
1+ MgmtAssociate's degree or equivalent education and experience; 1–2 years of management experience; strong communication, training, documentation, inventory, customer service, and problem-solving skills.
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