1,143 customer experience manager jobs at 441 companies in Simpsonville, KY

3w
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Customer Experience Representative
Lexington, Kentucky, United States
OnsiteFull Time
Galls
Galls: Distributor of public safety uniforms and equipment.
1+ YOE1–3 years customer service experience, strong written/verbal communication, negotiation and upselling skills, time management, problem solving; proficient with knowledge base, Internet, Microsoft Office and Outlook.
Knowledge base, Internet, Microsoft Office, Microsoft Outlook
2mo
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Customer Experience Associate
Lexington, Kentucky, United States
$19-$20/hr OnsiteFull Time
Birge & Held
Birge & Held: Private multifamily real estate investment, property management, and construction firm serving investors, tenants, and communities nationwide.
1+ YOE1+ year customer service/sales experience; proficiency with property management software (Onesite, Yardi, or similar), Microsoft Office, and CRM tools; strong verbal and written communication; knowledge of Fair Housing and related regulations.
Onesite, Yardi, Microsoft Office, CRM
1mo
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Customer Experience Lead - Full Time
Lexington, Kentucky, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
Retail customer-service and front-end leadership, coach and direct associates, manage checkout operations, merchandising recovery, and handle customer issues; flexible to work nights/weekends/holidays.
3mo
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Retail Customer Experience Coordinator
Frankfort, Kentucky, United States
$14-$14/hr OnsiteFull Time
T.J. Maxx
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOEPromote excellent customer experience; lead front-of-store Associates; train and mentor staff; manage POS coverage; ensure compliance with labor laws and loyalty programs.
2d
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PATIENT EXPERIENCE MANAGER
Lexington, Kentucky, United States
$53k-$55k/yr OnsiteFull Time
Crothall Healthcare
Crothall HealthcareLondon Stock Exchange: CPG: Leading provider of food and support services.
3+ YOEHigh school diploma/GED required; four-year degree preferred. Requires 2–3 years of customer service training, 3–4 years of service-oriented operations, coaching skills, organization, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
1mo
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Resident Experience Manager - Newtown Crossing
Lexington, Kentucky, United States
OnsiteFull Time
American Campus Communities
American Campus Communities: Private student-housing developer, owner, and manager serving university students across the United States.
2+ YOE2 years leadership experience in student or multi-family housing (bachelor's preferred). Skills in leasing, marketing, customer service, facility management, budgeting, supervision, and residence life. Strong communication, collaboration, and conflict-resolution skills.
3mo
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Customer Success Manager
Madison, Indiana, United States
OnsiteFull Time
Grote Industries
Grote Industries: Family-owned vehicle lighting and safety-systems manufacturer serving commercial-vehicle OEM and aftermarket customers worldwide.
10+ YOE5+ MgmtBachelor’s degree in engineering, marketing, or related field; 10+ years of professional customer service experience and 5+ years in management; travel up to 25%.
1mo
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Team Experience Specialist
Louisville, Kentucky, United States
OnsiteFull Time
Team Travel Source
Team Travel Source: Private sports housing provider helping youth sports organizers, teams, and families book and manage tournament hotels.
Customer-service oriented event coordinator skilled in managing communications, coordinating housing blocks, using Microsoft Word/Excel, multi-tasking, strong written and oral communication; degree in hospitality/business/sport management preferred; non-compete required.
Microsoft Word, Microsoft Excel
1w
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Senior Manager, Concierge & Luxury Experience
Louisville, Kentucky, United States
OnsiteFull Time
Churchill Downs Racetrack
Churchill Downs RacetrackNASDAQ: CHDN: Diversified racing, gaming, and online entertainment.
5+ YOE5+ MgmtRequires 5–8+ years in guest services, hospitality, customer experience, or related work; event-team leadership; strong conflict resolution and planning skills; Microsoft Office and CRM or ticketing platform proficiency.
Microsoft Office, CRM, ticketing platforms, ticketing systems
1mo
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Customer Success Manager
Louisville, Kentucky, United States
HybridFull Time
Appriss Insights
Appriss InsightsNYSE: EFX: Global data, analytics, and technology.
5+ YOERequires 5+ years in customer success, account management, or strategic consulting; enterprise contract renewals; executive business reviews; CRM expertise; travel up to 25%; and a bachelor's degree or equivalent experience.
Salesforce, SaaS, GOST
2mo
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Customer Service Manager
Louisville, Kentucky, United States
HybridFull Time
PaperWorks Industries
PaperWorks Industries: Integrated North American manufacturer of 100% recycled paperboard and folding cartons serving packaging converters and consumer-products companies.
5+ YOE5+ years customer service experience in high-volume/printing or folding carton environments; high school diploma required (college preferred); proficiency with Microsoft Office (Excel, Word, PowerPoint); MRP/ERP and Epicor - AVP preferred; supervisory, training, and problem-resolution skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, MRP/ERP, Epicor - AVP
1mo
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Guest Experience Leader
La Grange, Kentucky, United States
OnsiteFull Time
Southeast Christian Church
Southeast Christian Church: Non-denominational Christian church serving worshippers through multiple Louisville-region campuses and online ministry.
Lead guest experience; recruit, train and lead volunteers; manage ministry budget; must lift 30-40 lbs, reside or relocate to Oldham County, and agree to the church Statement of Faith.
2w
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Guest Experience Supervisor
Louisville, Kentucky, United States
$56k-$70k/yr HybridFull Time
American Printing House for the Blind
American Printing House for the Blind: Nonprofit producer of accessible learning products and services for people who are blind or low vision.
3+ YOERequires 3+ years in museum guest relations, retail management, or a comparable field; 2+ years with online retail tools; inventory, cash handling, transactions, and staff or volunteer supervision experience.
POS
1mo
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Manager Customer Service I RX
Louisville, Kentucky, United States
OnsiteFull Time
Chewy Pharmacy
Chewy PharmacyNYSE: CHWY: Online pet pharmacy supplying prescription and compounded medications to pet parents.
2+ YOEManage 10-25 agents in a call center environment; 2+ years customer service experience; obtain Kentucky Pharmacy Technician license; strong coaching, communication, and data analysis skills; proficiency with Microsoft Windows, Slack, Zoom, Oracle Chats, and Outlook.
Microsoft Windows, Slack, Zoom, Oracle Chats, Outlook
3w
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Customer Care Manager II
Louisville, Kentucky, United States
FieldFull Time
PulteGroup
PulteGroupNew York Stock Exchange: PHM: Building incredible places for people to live their dreams.
2+ YOEManage field warranty service requests, perform homeowner assessments, root-cause analysis, schedule and oversee repairs, basic construction skills, valid driver’s license, ability to lift/ climb, 2+ years relevant experience, university degree or equivalent typically required.
1mo
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Customer Success Manager
Louisville, Kentucky, United States
HybridFull Time
Appriss Insights
Appriss InsightsNYSE: EFX: Global data, analytics, and technology.
5+ YOE5+ years in Customer Success/Account Management in SaaS or public sector; proven enterprise renewal and financial acumen; experience delivering QBRs/ABRs to executives; Salesforce experience; bachelor\u0002s degree preferred; travel up to 25%.
Salesforce
1mo
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Customer Operations Manager
Louisville, Kentucky, United States
$50k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Global leader in vehicle rental and fleet management services.
1+ YOE1+ years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer-resolution skills.
Microsoft Office
3mo
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Customer Service Manager - State Farm Agent Team Member
Prospect, Kentucky, United States
OnsiteFull Time
Lance Kirtley State Farm
Lance Kirtley State Farm: Independent State Farm insurance agency serving individuals, families, and businesses in Kentucky and Indiana.
Experience in customer service with strong communication; license prep for property/casualty and life/health; ability to work in a team.
4d
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Customer Operations Manager (41338)
Louisville, Kentucky, United States
$50k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Global leader in vehicle rental and fleet management services.
1+ YOERequires 1–3 years of customer service or operations experience, high school diploma, Microsoft Office proficiency, communication, decision-making, and team leadership skills. Bachelor's degree preferred.
Microsoft Office Suite
2w
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Consumer Experience Leader (FT)
Louisville, Kentucky, United States
$20-$25/hr OnsiteFull Time
Carhartt
Carhartt: Manufactures durable workwear and outdoor apparel.
1+ MgmtHigh school diploma or GED required; one year of preferred retail supervisory experience, with sales, customer service, merchandising, inventory control, loss prevention, POS systems, and Microsoft Office skills.
POS Systems, Microsoft Office