1,112 customer experience manager jobs at 413 companies in Smithfield, VA

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Customer Experience Manager - 8302 Portsmouth
Portsmouth, Virginia, United States
$16/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, 2 years management experience, strong communication, multitasking, merchandising and front-end operations skills.
1w
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Customer Experience Coordinator
Norfolk, Virginia, United States
$15-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends, 1 year retail and 6 months leadership experience, strong communication, merchandising knowledge, multitasking, and ability to train associates.
2w
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Customer Experience Lead - Full Time
Virginia Beach, Virginia, United States
OnsiteFull Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOERetail experience and customer-service skills; ability to lead and coach associates, manage front-end operations, handle transactions, and work nights/weekends/holidays.
6d
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Customer Experience Supervisor I - Peninsula Twn Ctr
Hampton, Virginia, United States
$20-$25/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers
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Experience Associate Manager
Portsmouth, Virginia, United States
$29-$48/hr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; strong customer service and retail sales experience; coaching and leadership ability; pass certification and re-certification; legally authorized to work in the U.S.
2d
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Member Experience Supervisor Full Time
Hampton, Virginia, United States
$20-$25/hr OnsiteFull Time
BJ's Wholesale Club
BJ's Wholesale ClubNYSE: BJ: Membership warehouse club selling groceries and general merchandise.
Supervisory leadership, team training, performance management, customer service or sales experience preferred, basic computer knowledge, open shift availability, and age 18 or older.
Microsoft Word, Microsoft Excel, Email
2w
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Customer Accounts Manager
Suffolk, Virginia, United States
$16-$16/hr OnsiteFull Time
Aaron's
Aaron's: Lease-to-own retailer of furniture, electronics, and home appliances.
Manage store accounts and collections, lead accounts staff, maintain customer records, meet DOT and driver requirements, lift merchandise, and use store computer systems.
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FT Manager Customer Service (H)
Chesapeake, Virginia, United States
OnsiteFull Time
Food Lion
Food LionEuronext Amsterdam: AD: Retail supermarket chain providing fresh groceries and household goods.
High school or equivalent preferred; leadership and store operations experience; ability to hire/train staff, use store systems, meet physical demands; must obtain food safety manager accreditation within 90 days.
ACIS, CAO, Food Lion To-Go, Computer Based Training (CBT)
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Full Time Assistant Customer Service Manager
Hampton, Virginia, United States
$19-$27/hr OnsiteFull Time
Harris Teeter
Harris Teeter: Regional supermarket chain operating grocery and fuel stores.
1+ YOESupervisory experience managing customer service, cashiers and baggers; high school diploma or GED or 1-3 years related experience; strong communication, customer service, computer and basic math skills; able to lift up to 40 lbs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
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Director of Patient Experience
Yorktown, Virginia, United States
$50k-$55k/yr OnsiteFull Time
York Post Acute
York Post Acute: Provides skilled nursing and post-acute rehabilitative healthcare services.
2+ YOE2+ years healthcare experience preferred; bachelor's degree preferred. Strong interpersonal, communication, documentation, and data-review skills. Proficiency with Microsoft Office and electronic healthcare systems. Experience with resident/family relations.
Microsoft Office
3d
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Retail Experience Supervisor
Chesapeake or Portsmouth
$17-$26/hr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
1+ MgmtRequires one year of leadership experience, sales or customer service experience, teamwork, and availability for flexible schedules including holidays, nights, and weekends.
3mo
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Customer Care Manager - State Farm Agent Team Member
Portsmouth, Virginia, United States
$12-$15/hr OnsiteFull Time
Tracey Vinson - State Farm Agent
Tracey Vinson - State Farm Agent: Independent agency providing auto, home, and life insurance products.
Strong communication and organizational skills; detail-oriented; experience in customer service or office administration; ability to obtain state insurance licenses.
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Membership Experience Leader
Franklin, Virginia, United States
OnsiteFull Time
YMCA of South Hampton Roads
YMCA of South Hampton Roads: Provides community fitness, youth development, and social welfare programs.
Responsible for membership sales, renewals, member service, program registration, and facility upkeep; requires customer service/sales experience, strong communication, computer skills, and ability to work flexible hours.
Microsoft Office Suite, Google Documents, SGA Sales
2w
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Front Desk Patient Experience Lead
Norfolk, Virginia, United States
$18-$23/hr OnsiteFull Time
Atlantic Vision Partners
Atlantic Vision Partners: Operates a network of integrated ophthalmology and optometry practices.
1+ YOEOversee front desk operations, mentor staff, resolve patient concerns, maintain HIPAA/OSHA compliance, knowledge of insurance/prior auth, 1+ year front desk experience or CHAA/CPSS, Microsoft Office proficiency.
Microsoft Office
1mo
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Customer Account Manager
Cincinnati or West Chester or Whitehall or LaPorte or Hampton or Wichita Falls or Morristown or Dover or Cleveland or Winsted or Branford or Rochester or Rancho Cucamonga or Fontana
HybridFull Time
Howmet Aerospace
Howmet AerospaceNYSE: HWM: Manufactures high-performance metal components for aerospace and transportation.
10+ YOEBachelor's degree, 10+ years sales experience (5 years in aerospace), ability to travel 35–50% domestically, strong communication and organizational skills, U.S. work authorization and U.S. person (ITAR) required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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FT Assistant Manager Customer Service (458836)
Chesapeake, Virginia, United States
OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Customer service management experience; strong communication and leadership skills; ability to support store operations.
2mo
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Guest Experience & Sales Specialist
Suffolk, Virginia, United States
$15/hr OnsiteFull Time, Part Time
European Wax Center
European Wax CenterNASDAQ: EWCZ: Provides professional body waxing services and retail skincare products.
Provide exceptional guest service, support sales of services and retail products, manage appointments and guest flow, work evenings/weekends, strong communication and interpersonal skills; customer service experience preferred.
1mo
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Customer Success Manager, US ( NAVY / USMC)
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yr HybridFull Time
Dataminr
Dataminr: AI platform for real-time risk and event detection.
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
First Alert
2d
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Customer Support Representative
Gloucester, Virginia, United States
$16-$20/hr OnsiteFull Time
Culligan
Culligan: Global provider of water treatment and filtration systems.
2+ YOEHigh school diploma or GED, two years of customer service experience, strong time and project management skills, and proficiency in Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Customer Service Representative 
Columbia or Virginia Beach or St Paul
$20-$24/hr OnsiteFull Time
Precision Garage Door Service: Residential garage door repair and installation service provider.
Provide excellent customer service for residential garage doors; experience with scheduling, billing, basic technical support, and CRM/office tools; strong communication, problem-solving, and time-management skills.
MailPage, Trello, Service Titan, Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, G-Suite, Angi, Yelp, BBB, Facebook, Google, Swipe Simple, Salesforce