280 customer experience manager jobs at 141 companies in Solon, IA
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Customer Experience Lead - Full Time
Coralville, Iowa, United States
$17/hr OnsiteFull Time
1+ YOEProvide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot register issues; 1+ year retail experience preferred.
1w
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Customer Experience Coordinator
Coralville, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOERequires 1 year of retail experience and 6 months of leadership experience, flexible nights and weekends, merchandising knowledge, communication and organizational skills, multitasking, and ability to train others.
POS
3d
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Associate Director, Global Customer Experience (Onsite)
Annapolis or Cedar Rapids
$157k-$299k/yr OnsiteFull Time
10+ YOE5+ MgmtUniversity degree or equivalent and 12+ years relevant experience, or advanced degree and 10+ years; 10+ years aviation customer experience, 5+ years people leadership, and transformation experience.
1mo
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Customer Service Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
2+ YOE2+ years sales or customer service leadership in B2B; high school diploma/GED; Excel and ERP/SAP experience preferred; strong communication and analytical skills; clean driving record.
Microsoft Excel, ERP, SAP
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
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Customer Retention Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Valid driver\u000credentials and satisfactory MVR, D.O.T. physical, pass drug screen/background check; ability to lift 50+ lbs; strong leadership, communication, organization; collections and customer-contact experience.
2w
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Associate, Customer Care
Wichita or Eddyville or Cedar Rapids or St. Clair or Gainesville
HybridFull Time
Bachelor's degree in a related field or equivalent experience; ability to manage customer orders, shipments, returns, invoices, inventory, and delivery issues.
Microsoft?
2d
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires project management, communication, presentation, training, data analysis, problem-solving, and customer expectation management skills; utility or telecom knowledge preferred.
Customer Care and Billing (CC&B), generative AI
2d
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires communication, presentation, organization, problem-solving, data analysis, project management, change management, and utility or telecom knowledge.
Customer Care and Billing (CC&B), generative AI
3d
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Seasonal Location Customer Service
Masonville or Iowa or Wisconsin
$22-$25/hr FieldPart Time, Seasonal
Basic computer skills, strong people skills, phone etiquette, organization, and ability to manage multiple tasks. Must lift, push, pull, or carry at least 50 pounds in an agricultural environment.
2mo
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Product Manager
Cedar Rapids or Northbrook
HybridFull Time
4+ YOEBachelor's degree, 4+ years product manager/owner experience, Agile/SAFe experience, product lifecycle and roadmap ownership, stakeholder management, customer research, prototyping, backlog management, strong communication, and Microsoft Office proficiency.
AHA, ProductBoard, Jira, Jira Aligned, Microsoft Office, SAFe (Scaled Agile Framework)
1w
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Account Manager
Mechanicsville, Iowa, United States
OnsiteFull Time
Customer service or client relationship management experience, insurance industry experience preferred, Microsoft Office proficiency, strong communication and organization skills, and ability to obtain required insurance license within 30 days.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, EPIC
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Service Manager
Cedar Rapids, Iowa, United States
$20-$29/hr OnsiteFull Time
4+ YOE1+ MgmtHigh school diploma, 4 years auto service technical experience, 1 year service manager or service writer experience, valid driver's license, inventory and team leadership skills, customer problem-solving.
4d
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Service Manager
Coralville, Iowa, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent experience required; two or more years of similar or related work experience preferred. Requires customer service, arithmetic, problem-solving, and supervisory abilities.
Pallet jack, Box cutter, Cash registers, Trash compactor, Cardboard baler, Forklift, Computer, Calculator, Telephone, FAX machine, Two-wheeler, Ordering machine, Delivery vehicle, Western Union, Hunting/Fishing license computer, Money order machine
2mo
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Commercial Product Manager – Custom Oligos
Coralville, Iowa, United States
$110k-$130k/yr OnsiteFull Time
3+ YOEBachelor's in business, life sciences, or marketing; 3+ years product management/commercial marketing (5 preferred); 2+ years in life sciences/diagnostics; experience launching products, pricing strategy, forecasting, cross-functional collaboration; up to 25% travel.
Danaher Business System
1mo
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Project Manager - low voltage 100% travel - Data Center
Cedar Rapids, Iowa, United States
$90k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtManage low-voltage construction projects, lead project staff, ensure safety/quality/financial performance, interpret blueprints, and manage customer relationships; 5+ years supervisory and technical telecom/construction experience.
Microsoft Word, Microsoft Excel, Microsoft Project, punch tool, 110 block, 66 block blade, 6/8 position combo crimp tool, Krone, 3M, BIX, butt set, volt-ohmmeter, 4-pair continuity tester, 5-gang punch tool
1mo
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Service Manager (Cedar Rapids, IA)
Hiawatha, Iowa, United States
OnsiteFull Time
4+ YOE4+ years relevant experience, supervisory experience preferred, P&L responsibility, strong customer service and communication, good computer skills, valid driver’s license, able to meet physical requirements.
2mo
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Assistant Manager
Cedar Rapids, Iowa, United States
$15-$17/hr OnsiteFull Time
Leadership experience preferred; able to lift up to 50 lbs; flexible hours; valid driver’s license; background check; 18+ years old.
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