1,431 customer experience manager jobs at 589 companies in Stockbridge, MI
4d
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Customer Experience Associate
Canton, Michigan, United States
OnsiteFull Time
1+ YOE1–3 years of customer service, sales, or product management experience preferred; ERP and CRM software proficiency, strong communication, problem-solving, multitasking, prioritization, and attention to detail required.
ERP, D365, CRM, Customer Relationship Management
3w
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Sr. Manager, Customer Experience Strategy
Livonia, Michigan, United States
HybridFull Time
10+ YOE8+ MgmtBachelor's degree and 10+ years in customer experience, digital strategy, product strategy, or related roles; 8+ years of people leadership and cross-functional business and technology initiative experience.
Agile
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
1w
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Experience Manager
Northville, Michigan, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, office management, accounting, and cash handling experience preferred; strong customer service, communication, organizational, and leadership skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
1mo
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Customer Experience Coordinator
Jackson, Michigan, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train/coaching associates, flexible schedule including nights and weekends, strong communication and merchandising skills.
POS
1w
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Customer Experience Lead - Full Time
Ypsilanti, Michigan, United States
$15/hr OnsitePart Time
1+ YOEAt least 1 year of retail experience preferred. Requires leadership, customer service, communication, problem-solving, organization, and flexibility for nights, weekends, and holidays.
3w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1w
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Customer Success Manager
Michigan or United States or Ann Arbor
$78k-$90k/yr RemoteFull Time
2+ YOEFour-year degree and 2+ years of customer success experience required. Requires critical thinking, problem-solving, communication, public speaking, conflict resolution, organization, and customer service skills.
Salesforce
3d
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Guest Experience Associate
Wixom, Michigan, United States
OnsitePart Time
Requires strong communication, customer service, pressure management, Google Suite and scheduling tool familiarity, evening and weekend availability, and ability to lift 30+ pounds.
Google Suite
1mo
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
1mo
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Member Experience Assistant Manager - Contact Center
Brighton, Michigan, United States
OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma required, 1-2 years supervisory or coaching experience, strong communication and problem-solving, tech-savvy, ability to maintain confidentiality and adapt to changing priorities.
3d
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Customer Service Manager
Lansing, Michigan, United States
$81k-$135k/yr HybridFull Time
Experience directing multi-channel customer service across locations and brands, preferably in online industries or regulated gaming. Requires CRM, analytics, reporting, leadership, and communication skills.
Freshdesk, Salesforce
2w
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(Member) Experience Specialist
Swartz Creek, Michigan, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years of related experience depending on level; requires financial transaction, member service, communication, mathematical, computer, and credit union product knowledge.
Synergy, Instant Issue, DocuSign, Check 21, OFAC, BSA, AML
3w
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Associate Customer Success Manager (Audit)
Ann Arbor or Eagan
$71k-$131k/yr HybridFull Time
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
3d
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Assistant Store Manager - Customer Experience
Howell, Michigan, United States
$25-$40/hr OnsiteFull Time
3+ YOERequires 3–5 years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, composure, organization, and attention to detail.
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
2+ YOERequires 2+ years providing service to customers and selling to customers. Bachelor's degree in business, marketing, or transportation preferred, or equivalent experience. Sales, account management, and negotiation skills required.
Customer Relationship Management (CRM), Microsoft Workday
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
2+ YOERequires 2+ years providing customer service and selling to customers. Sales, account management, and negotiation skills required; bachelor's degree in business, marketing, or transportation preferred.
CRM
2mo
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Guest Experience Lead
Pontiac, Michigan, United States
$17/yr OnsiteFull Time
2+ YOEMinimum 2 years retail customer-service experience; leadership and organizational skills; familiarity with financial/customer-service principles; flexible to work shifts; must be 21+.
1mo
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Customer Service & Sales Administration Manager
Bloomfield Hills, Michigan, United States
OnsiteFull Time
8+ YOE4+ MgmtBachelor's degree or equivalent,8+ years customer service experience with 4+ years management,intermediate-advanced Microsoft Office skills,CRM experience (Microsoft Dynamics).
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft Dynamics
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